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Resolved! Egypt

Do I need to switch roaming on when I land in Egypt? I only want to use data for internet and wifi calling (There is no 5G)? Am I better off to but a local SIM when I arrive?      

Poor signal

Almost all the time there are difficulties and image distortions while watching a movie or listening to music. The quality and speed of data flow is not satisfactory. If that doesn't change, I'll change the operator.

Minor compatibility problems with site

I've just done a couple of things, activating a new sim and transferring a number to an existing smarty sim. In both cases there were minor issues.Email links wrapped with maildrill fail on both firefox and chrome{"status":406,"message":"Not Acceptab...

Resolved! Configuration settings

Hi peeps. How do I get the configure setting sent again? Kind Regards Dave 

Fluke9 by SMARTY Pioneer
  • 1572 Views
  • 3 replies
  • 0 kudos

Unlocking a Samsung mobile phone....

I am being gifted a locked Samsung mobile phone (I don't know which network it is locked to) and I am asking to see if anyone has any suggestions as to how I can unlock the phone without having to pay to do it i.e. from my laptop, via the phone etc??...

Resolved! Notifications only arrive when connected to wifi

Hi, my wife and I both have Pixel 2 phones on the 30GB tariff (we recently downgraded from the Unlimited tariff) and notice that over the past week or so, push notifications only arrive when we are connected to wifi.  When out on 4G, we can use all o...

Number porting.

Hi just joined.  Is it possible to keep my new number? But also keep old number? Port in old number and transfer new number to PAYG? 

Fluke9 by SMARTY Pioneer
  • 800 Views
  • 1 replies
  • 0 kudos

LN7 6JQ Poor Signal for Days

Good evening all..... I Have a NETGEAR 4G Router capable of Download Speeds of up to 1 Gbps and can WiFi Connect Up to 20 Devices, I also have it connected to a Poynting 4G-XPOL-A0001 Cross Polarised 4G Omni LTE Antenna. Yet only getting one signal a...

Second sim

I have a new phone and new smarty sim. I want to keep both. How do I activate second sim please 

password

Spoilercan not get passed the password stage , keeps saying incorrect password , ive even changed the password a few times , can not get passed the password stage , keeps saying incorrect password , ive even changed the password a few times , 

No sim/ no service

Hi, since today my phone states "no sim / no service " I have rebooted my phone, cleaned the sim and put back in. I have also tried in another phone which still says the same. What do I do now?

Tesco Banking App

Hi, I can not use the Tesco Banking app with my phone (Samsung Galaxy A52s), and today having spoken to the Tesco Banking helpline, they have sent me a text containing a password re-set code, which hasn't come through to my mobile number? They sugges...

Using Sim in Thailand.

Hi ,I am flying to Thailand next week for a 4months stay,with regard to using the Smarty UK Sim card,I have already activated the APN prior to departure,can you please advise on questions below:1. Do I have to put an Add On credit amount on my phone ...

JADA1953 by SMARTY Maverick
  • 990 Views
  • 2 replies
  • 0 kudos

Two or more SIMs on same email/account

I got a new Smarty SIM and am happy with reception at home.In the package there was another Smarty SIM which I want to use on another phone. When I try to activate the other SIM it asks for a SMARTY account, and when I use my existing account it just...

akis by SMARTY Pioneer
  • 2934 Views
  • 4 replies
  • 0 kudos

Bad subscription

I think I might have joined a subscription which is a bit of a con bycan you intercept if it’s unusual to my smarty history small error which they might try to charge to my phone.

Resolved! Bad subscription

I think I might have subscribed to a con subscription, very expensive. How can I stop them added to my smarty plan