Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Why are you blocking calls to 0800 numbers ?!
Hello community.Yesterday I installed a new 5G Smarty sim card into my 4G compatible phone. After researching this online I was lead to believe that because my phone is only compatible with 4G it would automatically use that network. My phone is stil...
Hi I bought a sim for my son. How do I cap the monthly amount so he doesn't buy stuff on my bank card? Is the 18+ turned on when you recieve the sim as I don't want him ending up on random sites? Many thanks Danny
I seem to be paying twice to Smarty. Don't know how long it's been going on, don't have the time to look now. What should I do?
I bought a single sim card from and Argos store. Set up an account, paid £12 for the Unlim Calls Texts 100GB Data, and 24 hours after payment there is still no activation. Customer service say its a glitch and will be activated by the system within 2...
Hi, can anyone tell me if the nothing phone 1 will work on the smarty network or not. Thanks. Nick.
I supposedly successfully ported my number from Plusnet to Smarty on the 20th but my incoming calls are still coming to my Plusnet SIM and its data still works. Incoming calls come through to my Plusnet SIM and I can make outgoing calls with Smarty u...
I didn't get any alert today. I've got an S10 with OS 12 for Android. I've got the Emergency Alert Notification switched on in settings so i don't know why I and the rest of my family who also use Smarty, didn't get anything. I was disappointed I did...
No - calls to service numbers (numbers starting with 084, 087 ) are chargeable, as are calls this is for poppy normailly when 01 02 03s are free you get 0870 and 0845 as well as 0345 free this is like a bank or sky tv and this wood be to see if they ...
hiis it possible to send sms/mms to email address on smarty? not getting into details why i need this... i tried doing it buti got errror: message not sent: service not activated on networkdetails: i'm using google messages on android, i sent text to...
I am receiving message of voicemail that I can't listen. Is it possible to disactivated the voicemail? Thanks
Is there anyway I can disable my sons phone at certain times of the day so he can't use it
Hi I just received my SIMPLY SIM. I ordered a DATA only SIM only as I want to use it in my 4G Router and replace the O2 SIM which works well but is more expensive. I used the coverage checker on the SMARTY website and it said 4G coverage for my postc...
So I've noticed every now & then I can't receive calls, or make them. There is no dial tone & after a few mins it just cuts off. I've tried pinpointing the issue & I'm left clueless. The only solution to fix the issue is to restart my phone. I've tri...
Hi, hope you’re welli ordered my sim on Monday of 100gb data. Amount was deducted from my account but i didn’t receive yet. How long do you have to finish this delivery?
