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Rw
SMARTY Maverick
Joined 03-05-2024
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Re: Newly NO reception
Yep - 3 turned off all their 3G masts. So now you can only call via 4G and 5G. My phone was set to 4G - but, seemed to have got stuck? Taking the SIM out and sticking it back in again did the job. Smarty - next time something so big happens, please yet your customers know in advance. I was pulling my hair out.5.2KViews2likes1CommentRe: Newly NO reception
I am on an iPhone XR. My wife is on latest google pixel. My friends are on latest iPhone. I have confirmed my settings with smarty just now (someone finally spoke with me) They say my settings are correct. I had 4g before. Now I get nothing. I have been a customer of smarty since they launched. I feel let down - they cant do anything. They just lost 7 customers.5.3KViews1like7CommentsNewly NO reception
This last month reception has gone. I check the reception map and apparently all is well. It isn’t. I have no reception on smarty in the Nottinghamshire area. My Wife recently joined smarty and regrets it. My friends also on Smarty have the same issue. Support are not replying to me. I am livid. What is happening? I need a safe and reliable service. Smarty was this, but is no longer. It’s so bad I was left stranded the other day as I had no signal to make a phone call or book a taxi online. I expect a reply. You have until the weekend before I change networks. RobSolved5.3KViews4likes9Comments