Forum Discussion

DeanBar_2640884's avatar
DeanBar_2640884
SMARTY Pioneer
22-05-2024
Solved

Over charged

  • Hi I am not happy 25 pound come  out of the bank account I set up  to renew my plan on 16th but then 20 pound has been tuck out of the account yesterday on the 20th I want refund I will email u a picture of the bank statement of the online banking 
  • JJP2RidesAgain's avatar
    22-05-2024

    This is the smarty community forum, we are customers just like you, we do not work for Smarty, so of course, do not have access to account details. 

    You will need to contact Smarty directly, via web chat, which is available from 08.00 - 20.00 seven days a week.

1 Reply

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    22-05-2024

    This is the smarty community forum, we are customers just like you, we do not work for Smarty, so of course, do not have access to account details. 

    You will need to contact Smarty directly, via web chat, which is available from 08.00 - 20.00 seven days a week.