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Connecting to the Internet without wifi

Can anyone explain why when I am in a Cafe or somewhere without Wifi, my friends can all access the Internet while my phone just says no Internet and does not connect to anything?, shows 4G then H+ at times.Some are with Smarty others are not, could ...

SMPNE by SMARTY Pioneer
  • 1827 Views
  • 1 replies
  • 0 kudos

Number of seconds before forwarding to voicemail followup

The current default number of seconds before forwarding to voice mail is 30 seconds.  I managed to change this to 20 seconds with **61*+447782333123**20# and confirmed that it had (eventually) changed with *#61#.  The problem is that it gets reset to...

Ashcoding by SMARTY Pioneer
  • 1482 Views
  • 3 replies
  • 0 kudos

cellular network not available

Hi, I have a BUSH Spira E4X 5.5" Smartphone, Android 6.0 Marshmallow, I have had it for a good few years now getting on for 20 or more, i have recently tried to put my other smarty sim card into the phone as well as the one i have been using in my pr...

Number of seconds before forwarding to voicemail

The current default number of seconds before forwarding to voice mail is 30 seconds.  I managed to change this to 20 seconds with **61*+447782333123**20# and confirmed that it had (eventually) changed with *#61#.  The problem is that it gets reset to...

Ashcoding by SMARTY Pioneer
  • 842 Views
  • 0 replies
  • 0 kudos

Wifi calling

I have a OnePlus Nord 2t (dual sim). With my Three SIM I can use wi-fi calling. I expected to be able to do the same with my new Smarty SIM, however, it does not work.  If I switch on Airplane mode and switch wi-fi back on the Three SIM can make call...

Cancel Plan

I did not realise I was signing up to a plan. I only wanted to buy the device so that I could then buy either an Italian of Portuguese SIM card when in these two countries. I tried the Smarty card and it does not work. Plus your customer service is t...

Number not recognized.

Hello,I have called today to request my voicemail to be turned off and the minute I have confirmed to customer services my number when they ask me if thats the number I want to switch my voicemail off from, my connection completly switched off. And w...

Had my phone stolen and need my number still

HiI had my phone pickpocketed from me in Rome and it has been so stressful really affecting my holiday there. I ordered a replacement SIM and blocked my account as was advised on the dashboard of my account. I've got back to the UK and home today and...

Toshiba TV crashes when using smarty sim.

I’ll start by saying I am technical, having been in IT support for over 30 years. That said this particular issues baffles me. TP link router Archer MR600, great signal as I’ve got a line of sight to the mast. Generally get 60 plus meg. All of the ne...

Resolved! Unsolicited Calls From Three UK?

I joined Smarty in September and I'm really happy with the network.  However I've started getting unsolicited phone calls from either Three UK or third party companies acting on Three's behalf. Does Smarty sell customer lists to Three? Or if not how ...

phil8715 by SMARTY Pioneer
  • 1942 Views
  • 3 replies
  • 0 kudos

Smarty Users WIFI Calling Phone Compatibility List

I have started this post because the Smarty List of WIFI Compatible Phones is not complete and not updated very often.If your phone can do WIFI Calling on Smarty Please add to this list so we can help others when choosing a new phone.My Motorola G30 ...

Meerkat by SMARTY Pioneer
  • 746 Views
  • 0 replies
  • 0 kudos

100gb voice sim v 100gb data only sim

Hi , I'd be very surprised if this hasn't been asked before but can anyone tell me what's the advantage to getting a 100gb data only sim at £17  v getting a 100gb voice sim at £12 if the answer is nothing it doesn't make sense.