Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have lost mobile network provider 3 from my iPad. How can I get it back? Is it best just to cancel this account and start again?
Hi, read some of the posts re using Smarty in Guernsey but still a bit confused! Going for 4 days and I understand that I need to :1. Change phone settings (do I need to change them back when I have returned to UK?)2. Purchase £5 add on. I mainly wi...
Moving to party a few months ago was initially impressed with the network. However its seadly gotten worse.I can go from full signal to no signal without moving my phone. It seams to use WiFi calling when I have WiFi access but people are unable to c...
If I top up at PayPoint… say £40, will it automatically be used every month for my £7 plan?also can I use a copy of my friends barcode to top up her phone, with having to use her phone ?
Can you please advise me how to ensure I have on line access when out of the UK ?
I have a wifi unit in my motorhome, use it for basic internet browsing etc via ipad, do I just need a data sim in this case?Thanks
My phone will not connect to another mobile telephone number. I am a new customer today please can you help
Quick question on data only SIMs, from what I can see there doesn't seem to be any reason to purchase them over a standard sim that offers more data for a better or similar price point?I'm after a second cheap sim for use as a backup and occasional r...
How / when do we get our £10 for friend referral?
Why you charging £20 when offer was £15
Hopefully I can receive calls too
Well it's now the 23rd of February and have been completely cut off from recieving calls texts and basically using smarty. It completely went off on the 14th Feb after arriving in France on and emergency visit so was cut off at the airport not being ...
I have been using a mifi device quite happily with a Smarty DATA only Sim for a while now. It seems that some of the Smarty voice/data/text sims may offer better value for me, even though all I want to use is the data element. Is there any reason why...
My account was closed when I ceased using my SMARTY number during the pandemic (2020).I did not port the number to another network.Can I re-activate my SMARTY account using the original number?
I’ve been happily tethering from my TPLink mifi device using a Smarty data only SIM for a while now, however I have noticed some other Smarty Voice/Data/Text sims that may offer better value for me if I can use it in my mifi device to access only the...
My phone tells me my network isn’t active Network Not Available > Network Not Available >
this is what my iPhone states is the reason why. Please can you help as I need to make several urgent calls? If you set up a new eSIM or insert a new SIM card into your iPhone or iPad, you may need to download the network provider settings for your n...
Support just brings up FAQ's to my surprise links on here bounce all over the place, I am trying to reactivate my account with a new sim I have purchased, or failing that I wish to delete this old account and start from new.. how do I do this? Thank...
Hi all, I am trying to activate a new sim, it wont let me, just says account has been closed ( my plan expired a year ago) I have new sim.. any ideas? atm it just asks for an address for a new sim to be sent. Thanks
