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Richard_1839897
SMARTY Pioneer
Joined 30-01-2023
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Group Plans + Bonus SIM Card
Hi All, new customer here. I got a Bonus SIM in with my new SIM so thought I would get my Daughter a contract. Disappointing too see that the new offers are only available to new customers, but I digress. So I am all set up, I click on the Group Plan button and then click I HAVE A BONUS SIM. I'm then told to activate the bonus card.....which I cannot do as I would need to create a whole new account for my 14 year old Daughter. So I try activating it on my name....which then wants to send me a brand new SIM, even though I have a "BONUS" one in front of me. So I cannot activate a BONUS sim to an old account?, despite what the instructions say on the screen, the only way is to order a new SIM card?, seems like a pointless expense.....why can I not just use the BONUS SIM that is sat in front of me?. Has anyone else come across a solution before I order yet another SIM and burn up the planets resources unnecessarily?. Many thanks, Rich19KViews16likes20CommentsRe: Group plans for under 16
Did this work for you Chris. I'm currently trying to set up one for my Daughter, but it's forcing me to wait for the posting of an extra SIM (even though I already have one here), how did you get past the need to be 16+ on account creation and payment to then switch it to an under 16 account?. Cheers3.1KViews0likes1Comment