Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
My smart card in my TP link mi-fi device stopped working in France, they mention phone settings for Europe, but should a Wi-Fi device work ok?
No signal in a built up heavily populated town - had problem now for last week. Terrible for my business as not receiving or able to make calls. Supposed to have 98% coverage blah blah . Reset phone. All my family members able to make calls. Why is t...
I can receive texts from 3 network but not smarty?
Smarty withdraw 2 times from my bank please refund
Why is my network keep crashing, dropping and going on strong and drop dramatically
I would like to re activate my account
Hi, just recently joined and only had a small data plan, but nearly though it as most downloads have been 4-5g, if I upgrade, will it add straight away or will I have to wait till my joining date the next full month? thanks
Double check your bills as I have just discovered I was double charged at the end of April. Apparently Smarty had technical problems but appear to not have carried out an audit for double billing!
Hi all, just joined last week and it’s a small tariff, didn’t think I’d use much, half way through it in a week 臘 if I swap plans, will it go from now or will I have to wait till next billing month? Thanks
Iam not getting message service from this sim.please dolve the issue
Hi. I'm trying to see how much data I've used while roaming abroad. The smarty app only seems to show total data used (while in UK and EU) . Can I isolate data used while roaming?
I've had no network for 2 days now
I haven't had any service for w days nor
Looking at the devices supported for the wi-fi calling feature, many of them are pretty dated (going back to 2018), which means finding one new is pretty difficult. Has anyone had any luck with getting a newer handset working? Is there any need for...
I've had my new SIM and since I put it in all my online notification isn't working at all from ring door bell and life 360 to see daughters location absolutely nothing and I've left sky mobile for a better deal wish I never did and all they keep sayi...
I have Unlimited data, but it stopped at some point, suspect there is a cap. Trying to seek for help but no where to go, the bot does not help... I don't know what to do now!
I bought the SIM card with the plan and data in it,l need your help on it,put me through, what is going on pleaseThanks
Does anyone know if there will be 5g service in colwyn bay. Conwy north wales. Thanks
Hi, I have a smarty data sim in a GlocalMe WiFi hub in my motor home in Spain. I was expecting it to work ok upto the 12GB use allowed, but the hub is telling me that the chip is not activated/unrecognised? Any advice would be appreciated.☺️
International roaming not working
