Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have a OnePlus 8T, which is a dual SIM phone.My Smarty SIM will only work in slot 2, which is annoying because I have two Smarty SIMs and want to use both simultaneously. If I install both together, after a few minutes both slots show an 'x' in the...
Hi I signed up with Smarty on the 6th for myself and the wife and got the sims on the 9th I then activated mine with no problem and as we are both keeping our numbers I ported mine across first and on going to do the wife activating sim I got a messa...
Hi I have data only sim in a digital box however I cannot access WiFi on my devices
I just want to check do I get a refund if the data I don't use?
Would be nice to have roaming in Australia like Three use to have.
Password not being recognised
Just came across this post on “Reddit” :”I wouldn't bother blocking the numbers. Just reply STOP seems to work but you're going to continue to get more from new number. They seem to rarely come from the same numbers which is why I say don't bother by...
Hi everyone My plan is active but I need to request a new sim after I mistakenly insert the bonus one becoz I only received one sim by post.Been told to login then request the sim...now while am logged in I cannot see the sim request option through d...
I am trying to set up my data roaming and on checking my android phone it initially seemed that all settings had automatically been entered and were correct apart from one “APN Type” SMARTY instructions stated to have “mob.asm.net” but my setting was...
Can’t seem to get data on my phone
I keep getting spam texts every day where the number is just a name. Every one of them has a phishing link designed to steal identity and bank details.The reason why I switched to Smarty was to get away from these. I used 3rd party apps to block spam...
Can port forwarding be setup on Smarty using the ZTE MC801A. I have read many reports of it not working. If it can, what APN settings would be required. Looking to replace BT landline broadband. Already have a couple of phones on smarty, the 5G gives...
I've just joined smarty and paid by debit card. I signed for anti renew but haven't completed any direct debits or had any payment details from smarty. How does the auto renew work?
I am getting no internet connection but my dashboard says I have plenty of data. I need connection for my work.
Hello! I've got a OnePlus 5 that I've flashed with a third party ROM and enabled VoLTE and VoWIFI support on. I realise this is outside your support window (or official list of wifi calling devices, which starts with more modern OnePlus models), but ...
For the last 4-5 days I've had practically zero stability on my connection to 3/smarty in manchester, network checker keeps saying you are working on fixing this issue and are sorry for any disruption and I'm not a fan of complaining because life hap...
Hi I don't get any signal and cannot make a text or a phone call where I live I have to walk 0.25 miles up the road to get a phone call or get a notification, my post code is TR26 2RP and would like some help.
I've been charged twice for a add on as git text saying add on hasn't been added, so I did it again now I've been charged for both. How and who do I contact to try to get refunded. Thanks
