You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
It seems that SMARTY is not very SMART(y). Any way to check where my order arrived ?
I have never seen worse service provider than SMARTY. To call it "garbage" is way too much. It's unacceptable that something like can exist in UK.I paid for a service and I expect a receipt. This should mention the date of purchase and address. I ask...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
The data sim in our campervan TV worked twice, in different locations in Europe. The sims in our iPhones worked perfectly throughout. I have adjusted the settings and we were clearly not in a blackspot. The sim worked again in the uk. Can anyone ...
I have a problem with Smarty mobile data whenever I am visiting the centre of Penzance, Cornwall. My phone shows 4 bars of 4G network (so an excellent signal) but I can’t do anything that requires mobile data. Mobile data just won’t connect. My wife ...
Sim not detected
Was wondering if you could point me in the right direction.I use a data only SIM in my tablet to access the internet and a mobile SIM in my mobile, so I'm paying 2 bills and looking to save money.Can I upgrade my mobile SIM to unlimited data and use ...
Hello Simran
Can I chat with Ajinkya
Ok i have added a Smarty to sim to my phone where i have a Giffgaff sim aswell. Down wales i use Data in caravan. Normally Giffgaff lasts a good 3 weeks with 25gb. I added 100gb a day n half ago on smarty. Looking at history and gb left it saying i...
I've recently moved from GiffGaff. I used to keep a few spare SIMs in a drawer, as I'm a landlord, and tenants arriving from overseas often need them, and GiffGaff give us both a reward for signing up.I'd like to do the same with my Smarty SIM, but ...
HiAnyone know how to change a plan to one advertised online - 50Gb (was 16Gb) for £8. This is not available in the change plan options when logged in to my account.ThanksHoward
I have talked to have the wrong number I would like my current one to be transferred the balance to
Hello. My son is about to be given one of our old phones to use in emergencies. I have a plan and never use half my allowances and wondered if my son could use my plan but on his own phone. Am I able to get a 2nd sim so he can use my allowances or wi...
I have been a customer for many years and never had a problem until these last few months. You seem to be rejecting my payment method after me renewing it many times over the past two months. What is going on! Looking forward to your prompt reply ...
Just paid £7 EU data, showing connected but no Internet. What do I need to do?
Check your bills as I've been charged twice this month and whilst SMARTY have agreed to refund they have no way of auditing themselves apparently so up to us as customers to check for their mistakes. I've complained as they don't seem to take it seri...
