BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi Everyone, Does anyone have any knowledge on SMARTY's Data only SIMs? Is there any difference in the way CGNAT is applied?The reason I ask is looking for a backup solution to my FTTP, the main requirement is being able to use VPN to connect to my w...
Hi there, had anyone had issues using data & SIM card while in the eu ?
Has anyone successfully connected to the London underground wifi? The instructions say to join the "Three_UK" SSID using the AKA method. I have followed this, but I have never successfully connected, so would like to know if it's just me
Hi,Does anyone know how I can register my date of birth so I can then request a PAC code?As far as I know I have not even registered my DOB and I can't request a PAC code because my DOB doesn't work.Thanks
I’m so annoyed. I was told my number has ported over to Smarty but I’m not able to receive calls or texts. I’m extremely frustrated because I’m expecting important calls from the hospital as I am currently under investigation with a health condition....
I was trying to ask this in chat but I think the operator's English wasn't up to it and then they dissapeared on me. Waited 20 mins for the last message to be responded to and I've given up - might be quicker here!
Hi guys. Unfortunately I have to say, that my first experience with Smarty isn't positive. I activated my sim card 16/11 and since then my account is active and I'm being charged. However I wait 4 days already for my old number transferring. 4 days w...
Hi all, I've got a smarty Internet data only sim (£9 per month)I've installed it in unlocked mobile phone and want to use it for chromebook to connect to the Internet. Previously I was using my personal mobile but I wanted a dedicated alternate leavi...
When I am logged in and go to look at the Usage history summary I can only see months up to last January (2023) (see below), the last 9 months (up Sep/Oct 2023) are missing! I can see the details by clicking on 'View all by month' but really I want t...
Mast repairs ongoing. Is this normal ? The network shouldn't be down for this long. Literally first day activation, same on day 2!
got no signal paid lot of money just won't my money back if not going to work for me can't get any signal anywhere it scam
Hi, I'm having difficulties paying because PayPal payments do not seem to work, I always get the same issue, "a problem has occurred during payment" o something like that. I never get this issue with another retailers, the issue is with Smarty as I c...
I’m writing about persistent problems with my data speeds on a Smarty Unlimited data plan. I use my 5G mobile to tether at home. This works very well and download speeds can be as high as 500 MBps in my home, which is near to a 5G mast. However, aft...
Hi Guys Just wondering why is happening that I have a full 4g signal, but I've no Internet connection. Its really annoying as I using delivery apps, and many time I struggle to accept orders, as no Internet connection...Any suggestions, or it's happe...
Hi can you send me my PAC code
I transfered my phone number to smarty but my texts are showing the smarty phone number I was given
Hi there, I've got sent a Black Friday deal recently from Smarty recently which gets me more data if I reactivate. I wanted to ask if I will be sent a new sim because I don't have my old Smarty sim anymore.Thank you.
Hi all,Is there a way to report texts like the one below?There's no number in the contact info, just a nameI forwarded it to the spam number, but it needs a mobile number or sender ID, none of which are present in the original text.I seem to be getti...
I notice that the Nokia G22 is on the supported list for WiFi calling but not the G21. If anyone is using a Nokia G21 could you confirm WiFi calling is supportedMy current Nokia 3.4 is not on the list and that works ok. Thanks.
