Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
What is the 4g coverage like on smarty, and is it as good as the other oparators.
Hi, I started a family plan and invited my 2 kids. My question is can I pay the 3 accounts in one payment. At present there is 3 seperate dates I have to pay. Any help would be fab.
Added two SIMS to account from EE. Says Awaiting Number after 2 days
Can I use the Three mobile router with the Smarty data only SIM or any compatible router? Any suggestions or advice will be appreciated.Thanks
Does anyone know do I have to have data to receive this.
Why do I have no service?
Dear Smarty Team,I am writing to inform you about the persistent weak internet signal I have been experiencing, which appears notably weaker compared to other users of your services. I face considerable difficulties in loading most web pages and usin...
Hi i activated my sim card but can't make a call and also can't pick up any calls from someone else
I've been with Smarty a year now and have a recurring issue that comes up at leasr once a month. I use wifi calling exclusively at home, as I live in a remote rural area with zero mobile mast signal inside or outside. Wifi calls always work fine, the...
Which VPN should I be using on my phone in the UK?
Gonna give “Junkman” a go.Anyone else use it ?https://apps.apple.com/gb/app/junkman-a-i-sms-blocker/id1591815272
I have just switched my sim card to Smarty. My old number that i was transferring, seems to have been replaced with a new number. Any help would be much appreciated.
Hello.I've got a ZTE 5G MU5120 travel router which I want to use in our van. I bought a 2GB plan and everything was fine until Saturday night but on Sunday we'd used up this data allocation. So I've upgraded the plan, but, as that doesn't start till ...
Hi, I'm located at post code ll499ur and over the last 2 weeks my internet connection has been absolutely terrible,every 30secs sometimes less my connection keeps dropping off,I've checked the three website and they reckon there's no reported problem...
Trying to send a paid text to a radio station. Just get Trouble Sending every time? I have an address on thinking it would sort the problem out.
This last month reception has gone. I check the reception map and apparently all is well. It isn’t. I have no reception on smarty in the Nottinghamshire area. My Wife recently joined smarty and regrets it. My friends also on Smarty have the same issu...
I have a new bu dual sim phone. How can I get a second identical sim without reporting the first one lost or stolen? Thanks
My husbands and both daughters phones are unable to make or receive calls. They all have Smarty Sins but it shows the 3 network instead of Smarty. Following advice from Smarty my husband put his SIM on my daughter's phone and now her phone has rev...
