Roaming not working abroad
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โ23-05-2024 07:20 AM
Hi my abroad using Smarty for the first time and roaming isnโt working. I have an iPhone and the next work is intermittent, showing 3G on and off. I have tried all the settings but still not working
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โ23-05-2024 07:56 AM - edited โ23-05-2024 07:59 AM
Have you changed the APN in your phone to โmob.asm.netโ for starters ?
As you are roaming on a foreign network, you are reliant on that networkโs infrastructure.
Some networks do reserve 5G access for their own paying customers, leaving roamers to use 3G and 4G
Your location will of course play a part, just as it does in the UK - you will get better coverage / speeds in large towns and cities as opposed to rural areas.
You can try manually selecting a network on your phone, rather than letting your phone automatically select a network, as you may then be able to connect to a network with better coverage / speeds.
Also, are you in the EU, where Smarty includes roaming, or outside the EU, where you would need to buy an add on ?

