BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
How do I update my bank card with you
Received an email from Smarty saying my plan (30GB for £10) auto renewed today but when I logged into Smarty just now it says I'm out of data! Plus when logged in things are dead slow only just managed to get here). However it seems okay when I'm log...
Hi have had a notification marker come up,but when I go into my account the notification does not go it stays there and I can’t get rid of it anyone else having this problem.
I have activated my sim. I am in the middle of Nottingham and I can’t make a call. It says mobile network not available. 3 doesn’t work in Nottingham?
Are there add ons I can buy when I go to Sri Lanka?
Moving abroad for at least 2 years (outside the EU). Want to keep my uk sim active.
Is there a bolt on I can add to my Smarty plan to allow for use like home in Sri Lanka? Thanks
I have purchased a package that connects me to the device but without internet
My wife has a locked phone on EE. We have a new SIM card but need to unlock her phone, how can we do it?
My local 03 signal usually shows as the max 3 bars (on my Huawei B311 4G Router). Today, 23 Feb 20203, it's dropped to 2 or 1 bar , sometimes 0 bars! Have tried resetting the router and moving it around the house, all to no avail. Loading pages take...
I am thinking about setting up another SIM in my group plan. I want to use it for an LTE backup for my router (in case I disconnect).I use this for business, so it will mainly be used to text me when the router disconnects for whatever reason (curre...
Hello,The online SMARTY blog (https://smarty.co.uk/blog/3g-switch-off/) about 3G switch off begins:All you need to know about the 3G switch off As part of our mission to give you the best possible network experience, 3G coverage on SMARTY will begin ...
Just switched to smarty from vodafone and its like going from fibre optic broadband to dial up.Smarty 4g reception is non exiatant and if I turn wifi off I can't even call someone in my back garden. I have two work phones and three more mobiles in t...
HelloCan anyone tell me why my Smarty phone showed it was connected to VodafoneIT when I went to Italy? Smarty is not part of Vodafone. Thank you.
Hey everyone!I recently signed up to Smarty, all ok so far, however, when I receive a voicemail I get a text message from Smarty informing me there is a voicemail and to call the number in the text to listen to the voicemail. That's all well and good...
I have a current message received from Smarty in the app. How do I mark it as read or delete it?
My data only sim doesn't work right in my Huawei dongle it buffers constantly however my 02 sim works perfectly any ideas ? Smarty says I have great signal and broadband strength?
