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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
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Gb

I'm new too smarty and I don't get how I've used all my GB when I have WiFi and only left the house 3 times please help

Call connection problem

When I call my wife who is also on SMARTY the call does not connect first time but only when I call back the second time.  I called the support team and they suggested I manually connect to the SMARTY network rather than use automatic.  This seems to...

help with unsecured (but safe) website

Hello, I'm a newcomer to Smarty. My new SIM is fully activated and internetting away quite happily.However, A website I have used a couple of times in the past with no problem appears to be being blocked by Smarty as "unsecured"...The website in ques...

my local Mast location - Conflicting information

Hi everyone.Okay so for a few days now i have been managing with this solo and i have got quite far but now i have run into a little issue that makes no viable sense to me, so i was wondering if this can possibly be cleared up so i know exactly what ...

Text Message Problem

Hi all, Is anyone having issues receiving text messages. ? My partner and I are both on the Smarty network and I'm not receiving messages. I'm using Oppo X5 Find Pro, my partner is on iPhone 13   

I have to mention this

It baffles the atomic and molecular foundation of mind that cellular speeds are still this atrocious ...  Mean really who is deciding the speed it shouldn't even be very complicated honestly... Get your passionate and wanting people and develop the m...

Low data speeds

I joined smarty data only sim in December 22 and had fantastic data speeds of around 20mbs. Over the last 6 weeks the speed has dropped to 2 or 3 mbps. Smarty website states they are working on the mast locally and some reduction in speed expected ( ...

New PAC code entered still hopeless

So cancelled PAC code and got a new one.  Entered old number and PAC code in upper case BUT box STILL says not recognised.  What is going on? Smarty - contact me to sort this out, PLEASE

Resolved! On line live class while in europe

Hi,we are heading to Europe next week & my wife would like to continue an on line class of approx 1 hour each week. We will be away for about 4 weeks. We have an unlimited sim in our HUAWEI mifi  & understand that we are allowed 12gb whilst out of th...

Help

How can I log into my sons account without entering the security code it sends to the mobile by text or email. He has lost his phone and I can't log in to cancel to the recurring top up without entering the code

Google earth app Android crash's smarty

Can anyone else replicate this issue. On Google earth when using smarty on any device, zoom in with 3d buildings turned on. Move around quickly and the bottom left percentage dial will display. You notice eventually it gets stuck at 29 percent. Speed...

Hello!

Hi,I would like to retrieve my PAC code. Wanna keep my number and move to another provider.Where do I put a request for this? 

alxco904 by SMARTY Pioneer
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