Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have started the port process and was given a date of today, which never happened. I looked on my online account earlier and it said now tomorrow, i have just looked again and it now says the 6th. Every other mobile company i have ever used as port...
Anyone else have an issue where their phones regularly drop and stay on 3G when roaming in Spain? Friends on EE get 4g on Movistar and Orange constantly. Those of us on SMARTY only get occasional 4G and 3G most of the time. Speeds are actually ok on...
Hi, I am just wondering if and how I can set up to receive and make calls from my SMARTY 4G enabled TP-link 4G router via Ethernet port Yealink W60B DECT phone ?
I'm new too smarty and I don't get how I've used all my GB when I have WiFi and only left the house 3 times please help
When I call my wife who is also on SMARTY the call does not connect first time but only when I call back the second time. I called the support team and they suggested I manually connect to the SMARTY network rather than use automatic. This seems to...
Hello, I'm a newcomer to Smarty. My new SIM is fully activated and internetting away quite happily.However, A website I have used a couple of times in the past with no problem appears to be being blocked by Smarty as "unsecured"...The website in ques...
my card has expired and can not find how to update new one
Hi everyone.Okay so for a few days now i have been managing with this solo and i have got quite far but now i have run into a little issue that makes no viable sense to me, so i was wondering if this can possibly be cleared up so i know exactly what ...
Hi all, Is anyone having issues receiving text messages. ? My partner and I are both on the Smarty network and I'm not receiving messages. I'm using Oppo X5 Find Pro, my partner is on iPhone 13
It baffles the atomic and molecular foundation of mind that cellular speeds are still this atrocious ... Mean really who is deciding the speed it shouldn't even be very complicated honestly... Get your passionate and wanting people and develop the m...
I joined smarty data only sim in December 22 and had fantastic data speeds of around 20mbs. Over the last 6 weeks the speed has dropped to 2 or 3 mbps. Smarty website states they are working on the mast locally and some reduction in speed expected ( ...
So cancelled PAC code and got a new one. Entered old number and PAC code in upper case BUT box STILL says not recognised. What is going on? Smarty - contact me to sort this out, PLEASE
Hi,we are heading to Europe next week & my wife would like to continue an on line class of approx 1 hour each week. We will be away for about 4 weeks. We have an unlimited sim in our HUAWEI mifi & understand that we are allowed 12gb whilst out of th...
Hi, I've recently signed up for Smarty with the 4gb Voice, Text & Data plan for £6, but soon after signing up i can now see the 4gb package is available for £5. How do I go about changing price plan to the lowest amount because I'm seeing no option f...
Entered old number and PAC code - not being accepted. Checked and re-checked!Can't find a number to chat to a human being either by voice or keyboardHELP!!!
How can I log into my sons account without entering the security code it sends to the mobile by text or email. He has lost his phone and I can't log in to cancel to the recurring top up without entering the code
How long does it take?
Can anyone else replicate this issue. On Google earth when using smarty on any device, zoom in with 3d buildings turned on. Move around quickly and the bottom left percentage dial will display. You notice eventually it gets stuck at 29 percent. Speed...
