Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello, I signed up to SMARTY today (longtime looker, first time jumper) and used Apple Pay to purchase my plan (30GB for £10 with extra 30GB for 12 months). When I look at my account online or in the app it says that I don't have a payment method se...
Hi, I initiated the transfer of my previous number to Smarty earlier today which was accepted and confirmed, with a completion date of 06/04/2023. I’ve just logged into my account to find that they’ve moved the completion date to 11/04/2023. Is this ...
My partner is also joining Smarty but when he’s entered his PAC code and number he wants to transfer it comes up [Object Object] when he presses submit. And nothing else happens.
Looking to speak the support team
Hi,Is SMARTY possible to receive SMS when I am outside the UK, for example Japan?
I have turned content lock off and still having issues accessing adult content. what do I need to do?
Where do I find the network security key to connect my dongle to my laptop
Thank you Rahul for your help. It was a simple case of reinserting my SIM but the person I spoke to yesterday didn’t think to ask me to do this. So thanks again Rahul
Hi, My old number should have been transferred to Smarty by end of 4th April.As yet have received no notification email from Smarty and it still has not been transferredNick
I have set up a group plan for a mobile phone. I put the new sim in the mobile phonne and tried to activate ti and it asked for an email address. As group plan owner I gave it the only email address I have and it promptly showed the details for the...
Best way to use Smarty in Guernsey
Hi, I have a fair phone 4, I have tried to follow the instructions to set it up for use abroad but my APN is called 'smarty' not '3' as in the android set up guide, and I cannot edit anything in the APN. I have tried creating a new one called 3 with...
Got my PAC from GiffGaff. Smarty sent this message"Unfortunately, there was a problem and your number didn't transfer over."Any help appreciated
when am I getting my old number back it’s going on 48 hours now
Hello everyone,I have a 4G Smarty router fitted into our motorhome for use when we are on the road both in the UK and near Europe (France & Spain mainly). I would like to set up a VPN, (possibly the Express VPN or Nord VPN), on this router if it’s po...
