06-15-2023 05:23 PM
hi I recently joined smarty from o2 and transferred my old number over.
i am finding that any new contacts i am texting are getting the smarty sim number i got before i transferred??
06-15-2023 06:05 PM
Hello @darrenS_2098104 . Your phone has 'remembered the number initially allocated to the Smarty sim. depending upon the type of phone, you will be able to change this to the correct number somewhere in the settings.
06-15-2023 09:20 PM
i have a Samsung would you have any idea how?
thanks!
06-16-2023 09:07 AM
Hello @darrenS_2098104 . Well, I'm not a Samsung user (I do Apple) so cannot help much.
I am guessing that somewhere on screen you have a settings icon (mini gear wheel?). Somewhere in there, I would expect to be able to see phone details that shows 'My Number'
You could also look online for support: https://www.samsung.com/uk/support/product-help/mobile-devices/#smartphone-tabs
06-16-2023 03:41 PM
appreciate your help thanks!
06-16-2023 04:08 PM
@darrenS_2098104 de nada!!