26-07-2023 04:22 PM
Hello all,
I'm a part of a group plan (but not the owner) and I would like to keep my account on SMARTY but leave the plan, how can I do?
Many thanks,
Sophie
Solved! Go to Solution.
26-07-2023 04:31 PM - edited 26-07-2023 04:33 PM
Ask the group owner to remove you from the group (You will have to set up your own payment details to continue your service) :
26-07-2023 05:06 PM
@Sophie_514 Normally, the group owner would remove you. If, for some reason, they refuse then you could web chat with Smarty to get your account separated.
26-07-2023 04:31 PM - edited 26-07-2023 04:33 PM
Ask the group owner to remove you from the group (You will have to set up your own payment details to continue your service) :
26-07-2023 05:06 PM
@Sophie_514 Normally, the group owner would remove you. If, for some reason, they refuse then you could web chat with Smarty to get your account separated.