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Leave a group

Sophie_514
SMARTY Pioneer
SMARTY Pioneer

Hello all, 
I'm a part of a group plan (but not the owner) and I would like to keep my account on SMARTY but leave the plan, how can I do?
Many thanks, 

Sophie

2 ACCEPTED SOLUTIONS

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

Ask the group owner to remove you from the group (You will have to set up your own payment details to continue your service) :

Remove a member from a group plan 

View solution in original post

MSF
SMARTY Guru
SMARTY Guru

@Sophie_514  Normally, the group owner would remove you. If, for some reason, they refuse then you could web chat with Smarty to get your account separated.

View solution in original post

2 REPLIES 2

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

Ask the group owner to remove you from the group (You will have to set up your own payment details to continue your service) :

Remove a member from a group plan 

MSF
SMARTY Guru
SMARTY Guru

@Sophie_514  Normally, the group owner would remove you. If, for some reason, they refuse then you could web chat with Smarty to get your account separated.