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Forum Posts

SMARTY Social tariff

It’s great to see that SMARTY are now offering a social tariff.  What is disappointing to see is that this is a “one size fits all” approach ie it is £12 for unlimited text, calls and data, and there are no other options.It would be great to see vari...

Michael_T by SMARTY Teamster
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PUK Reqest

Hello. I am desperate for a PUK code. no one’s responding in chat services. 

Changing to new offer

I’ve seen your new offers and this unfortunately has meant I’ve had to contact your customer service even though I know this means a lot of stress for me having aspergers. YESTERDAY (yes that is when this started) I contacted them and went through th...

4G calling /VoLite

Hi all i have a iphone 12 pro but i cant see any settings to turn on 4G calling i have tried everything any ideas out there please ?????????  

Continuous texts

Hi Does anyone get continuous texts from the same person daily. I've had 14 identical texts. Is it a malfunction of the smarty server?

Gift card not received

I referred a friend to Smarty and they received their Amazon voucher very quickly on the 30th January. Unfortunately, I haven't received my voucher (I've checked my inbox, junk & spam folders) in the last two weeks. Can someone help please?

Resolved! 7 Day Austria

Hi Team Smarty Can I get an additional 7 day Austria coverage, starting 25 Feb to 04 Mar, please? 

Resolved! P

I've tried using my pac code from my old provider and it's not accepting it 

5G

I Have a 5G phone why is smarty signal only saying I'm connected to 4G

5G

HiMy SIM works in some places on 5G and in some places it works on 4G, which is understandable.  But my question is why is there no clear difference in internet speed between 5G and 4G?

shared number

Can I have the same number on two SIMS? I'm looking to run an older iphone in the van all the time but carry my newer android around for calls. I need the iphone though to take calls when driving as the bluetooth wont work.

Sim not working in new phone

Hello good evening. I have just installed my SMARTY Sim in my new iPhone. I am still using my old iPhone with my Vodafone Sim. I don’t understand why my SMARTY Sim isn’t live on the  three network in my new phone? Albeit I have asked to port my numbe...