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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 94324 Views
  • 499 replies
  • 8 kudos

3 benefits

As Smarty is an offshoot of 3 mobile do Smarty customers have access to the same benefits ie. Gig tickets, offers, coffee ect.

Honor 90

Does anyone know if smarty will allow WiFi calling on the honor 90? I've had issues with previous honor devices not making WiFi calls on smarty. Does smarty block WiFi calling with honor? Hope someone out there can help. 

Resolved! Update required

Hello, I set up an iPad for my mother in law and everything with her smarty sim worked really well… until last week. now, it tells me ‘an update is required to use mobile data on this ipad’. it’s not an iOS update but a carrier (smarty ) update. But ...

CallumB by SMARTY Maverick
  • 6450 Views
  • 8 replies
  • 0 kudos

A very smooth move

Just moved phone contract and number. from 3Mobile to Smarty.  Fabulously simple thanks to down to earth guidance and promised timescales kept.  Thanks from a member who hates tech!

Resolved! Can I put my new Smarty SIM in yet?

Hello! I have activated my Smarty SIM and am currently waiting for my old number to transfer over. Should I put the new SIM in my phone even though I’m waiting for the transfer to complete or wait until I’ve heard it’s completed and just keep my old ...

EU roaming not working in Germany and Spain

I’ve been on to Germany and Spain with my Smarty SIM and made all the changes requested on the website to get roaming but it didn’t work. In Germany (I was in Hamburg) I spent some time on the online chat getting help to address the problem, and they...

New to Smarty

Hi, I have just joined Smarty 10 minutes ago i would now like to move to two kids. How do i do that and link them to my account as they are both under 18 and i will be paying?Thank you