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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 37409 Views
  • 490 replies
  • 7 kudos

Resolved! Mobile wifi device not working

Have come to france and can’t get a wifi connection with smarty sim in wifi device - I have enabled data roaming and have 12gb available abroad 

Resolved! How do I upgrade to 60GB for £10 plan? (From 30GB for £10 plan)

I'm currently on 30GB for £10 plan (it resets in 10 days).When I login the dashboard displays an offer to upgrade to 60GB for £10.When I click on the "Upgrade now" button it takes me to a page thattells me the plan I'm currently on and offers other p...

fuzzy by SMARTY Teamster
  • 7257 Views
  • 9 replies
  • 5 kudos

Appalling experience with Smarty

I have a group plan, been paying my lads SIM for months, he has never once received mobile data.   Only today did my daughters SIM register. Again no mobile data despite being paid.   That's four Sims being paid for with only two working, and another...

Get a £10 Gift Card

I've noticed I can no longer check the history of what I've got waiting to validate and what's gone through via 'Check how many friends you've referred' it just give the attached page and when I click on that nothing happens

Twitter Verification

When attempting to verify my smarty phone number with twitter i get an error message stating operator [smarty] is not recognised. Is there a fix

Resolved! Only choice is International roaming

Then it says I will be charged... Not I 'may' be charged. Smarty is saying I can use data as normal within the EU. Please advise, thanks. PS I have set the APN as advised by Smarty

iPhone keeps disconnecting...help!

Hi all,I have an Oppo A94 5g on Smarty and my wife has an iPhone 12 on O2.Calls keep disconnecting in mid-call whenever she calls me. (She works at various locations in London, whilst I am home in Surrey). Any ideas for things to try to correct this ...