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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 41264 Views
  • 495 replies
  • 7 kudos

Invoice for proof of address

For certain organisations a monthly mobile phone invoice can be used for proof of address. I’m a private citizen so not a businessIs it possible to get a monthly invoice e.g as a pdf?

Resolved! Number transfer

My friends and family are receiving texts with my new SIM number although I transferred my old number. Any idea how to fix it?

Snapchat

Is there a way to block snapchat on my daughters accounts?

Mobile Broadband Ashbourne

I have been using a SIM data only for many months with no issue. However the connection no keeps dropping and when connected it is very slow 2 to 4 MB. I'm near Hulland Ward Derbyshire DE63FL. £'s network checker reports all is well.!!!...….can anyon...

Redallen by SMARTY Rookie
  • 960 Views
  • 1 replies
  • 0 kudos

Terrible signal in London - Hackney

I have recently signed up to Smarty, to find myself unable to use my phoen outside of wifi. 1 bar of 4G and 5G - ridiculous.  Apparently work on the mast is in place but speaking to neighbours they've had problems for a month

Swoosh56 by SMARTY Maverick
  • 1416 Views
  • 2 replies
  • 0 kudos

Phone not connecting abroad

 I bought a smarty sim for my daughter to use on a spare iPhone 7 so Shen would have some back up data as her other phone uses giff gaff which only has 5gb of EU data.However it’s not connecting, anyone had this issues and found a solution. Any advis...

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Richard72 by SMARTY Pioneer
  • 1220 Views
  • 1 replies
  • 0 kudos

mifi/dongles

I am utterly non-technical. My phone is for alls and texts. I have just purchased a Smarty SIM which is to replace my previous suppliers contract.With my previous supplier I also had a dongle which connected to tablet, laptop and phone. How do I repl...

Running a bitcoin node on SMARTY?

Is any one running a bitcoin node on SMARTY? Or know if it's feasible or, indeed, okay by SMARTY.I guess you'd need a data only plan devoted to the node?Any info/ideas welcome.  tia.P.S. I'm not suggesting mining. Just running a full node.

fuzzy by SMARTY Teamster
  • 1365 Views
  • 2 replies
  • 0 kudos

Post deleted as soon as I made it

So I made a post a few minutes ago regarding my mysterious problems with the bonus SIM that came with the SIM I ordered. Only to see that that post mysteriously vanished from the forum as if I'd never made it.There's no need for these games guys, if ...

GlobaLone by SMARTY Pioneer
  • 1039 Views
  • 1 replies
  • 0 kudos

No questions?

I see that my post asking why my first post was deleted has also been deleted... I really don't know what to say at this point guys, at least <1 unit of currency mobile> just totally ignored my messages, but at least they didn't act like I'd never se...

GlobaLone by SMARTY Pioneer
  • 1048 Views
  • 1 replies
  • 0 kudos

Why is it?

Why is it when someone rings my mobile it goes through to voice mail instead even when it is switched on in front of me, my phone doesn’t alert me when someone is calling me like it should do?  

Support for email to SMS

Hi team, I've been with a few mobile providers over the years and a few of them have had the facility that allows me to email and it get converted to SMS for example my phone 012345678@provider.co.uk Does Smarty offer this or can if be requested and ...

DJFuego by SMARTY Rookie
  • 954 Views
  • 0 replies
  • 0 kudos

Should I have got a data only plan?

I got a plan with calls and texts in addition to 12G of data, but it’s for a mobile MiFi device. I will want to use it a bit in Europe but now I see that I have to activate it in some way and receive codes by text. Have I got the wrong plan?