BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
HelloCan anyone tell me why my Smarty phone showed it was connected to VodafoneIT when I went to Italy? Smarty is not part of Vodafone. Thank you.
Hey everyone!I recently signed up to Smarty, all ok so far, however, when I receive a voicemail I get a text message from Smarty informing me there is a voicemail and to call the number in the text to listen to the voicemail. That's all well and good...
I have a current message received from Smarty in the app. How do I mark it as read or delete it?
My data only sim doesn't work right in my Huawei dongle it buffers constantly however my 02 sim works perfectly any ideas ? Smarty says I have great signal and broadband strength?
Is there a way round the Fair Usage limitation in France? Smarty are awful to communicate with and I am constantly losing add-ons due to the rubbish fair usage policy in The EU. I havé a SIM in a router and I don’t use it for phone calls.This is a re...
I'd like to thank Smarty on its current unlimited plan with a month by month plan at a serious affordable low price. I believe that smarty has and is allowing low income people and families to communicate with each other using either phone, Text, vid...
How do I ditch my current SMARTY number?Want to transfer over my current Virgin number now.
Phone signal has not come on
Just got a Smarty SIM and 5G doesn't work on my Nokia XR20.5G works fine with my 3 SIM and my Vodafone SIM.I know there's a list of devices that are allowed use 5G, but how can I lobby for my device to be added?My Smarty SIM is also allowed use 5G wh...
Live in the UK.Got activation email. Clicked Activate SIM. Takes me to login page. Never used SMARTY before so don't have any login details and there is no option to sign up. Checked emails and there is no confirmation of any account ever being creat...
Is there anybody else in Tonbridge with rubbish data access / connection? I'm sure it used to be OK but now I can no longer get data connection...
Hello how do I enter pac code in iPhone
Payment didnt go through how do i pay .. must admit app really poor
I cannot get a network signal in my area. when I check on the Smarty network for my area , they say their engineers are working on it. When I check the coverage for the post codes of all my family members I see the same message from Smarty in over 80...
I've realised since renewing my contract that unfortuneteley, the network speed is delayed significantly and the signal is occasionally out of bounds, affecting my ability to receive calls. I had not had these issues prior to renewing my contract.
I've a query if anyone could clear it up ? If I was let's say in Spain and I used 12gb of data could I then just buy a data add on to use like the 10gb for £9 ? As it says can be used in EU?
Since updating the SMARTY iOS app to v1.10.3 a week ago I've got an unread message indicator, or a red 1 hovering alongside the app icon.I've gone into the app, and literally gone through every setting / option that I can see, but I can't see anythin...
Any clues why, as phone is sold as WiFi calling compatible and this appears to be a network issue rather than Samsung? Changed provider to SMARTY from Giffgaff on this basis alone so not happy.
My phone shows 7 new voicemails but there are no voicemails when I check. How do I get rid of this false information?
