Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why does a text not send when I have unlimited text. The number is 60110, it’s a competition at standard rate
I can't get my answer phone to kick it when I'm busy? So people can't leave me any messages. Any idea what I can do to fix the problem.
Has my account payment been verified yet, by bank says yes and yet you say no
I notice that quite frequently people post onto what is a fairly old thread.As an example, I have spotted a 'new' post on a thread from April 2023.Would it not be a good idea for threads that do not have an accepted solution to automatically close to...
Fat finger press first time so I'll try again!Is it normal to need to sign into the app daily? I keep telling it to trust my device.Thanks
Hi I would like to have my son join smarty he has a chip but from a different provider I would like for him to switch to smarty using his same number or do I still need to buy him a separate chip thanks
Would it be an idea to have 'suggestions' turned on by default for the SUBJECT box of conversations?When people start a conversation without looking to see if the issue has been covered, they would perhaps see a number of previous threads that could ...
Hi Folks I'm thinking of buying an Xiaomi Redmi Note 12 (Unlocked ).I'm wondering, although it's not 5G, whether Smarty supports this model of phone.Any info would be appreciatedCheersChris
Hope it’s an easy one but needs admin to help. Been on here a while where I opened accounts in the past, closed but came back. Now when I log in to my normal account and click the community it wanted me to pick my username and enter my email. however...
An email says my sim is activated but it isn’t activated on my phone. if I use my O2 sim the phone works
I placed the new SIM card in my phone on Sunday, July 30, expecting my old phone number to be transferred promptly (as promised on the account's dashboard), but it hasn't happened as planned. At present, I find myself in a challenging situation. Cont...
I have done everything I need to do to activate it and I have been waiting for an email since yesterday and still nothing has shown up
I can’t use my sim as my old number has not been transferred I contacted smarty and they said there was a problem, but how long will I have to wait, I’m still being charged for a months subscription but I can’t use it I been waiting 5 days for the nu...
I’ve been waiting 5 days for my old number to go to Smarty but according to them there’s a problem how long should I have to wait I’m still paying but I can’t use the sim as it’s the wrong number!!!!
Just got my new SIM and activated it. Got the relevant emails and TXT messages confirming it, and have the operator name at the top of the screen on the phone. Extremely disappointed to say the least. Before I signed up, I checked the map for coverag...
Is there a way to save the password. So you don't have to keep typing it in every time you go to use the app.???
OMG this phone is sending me around the bendI charged my phone (Nokia 3) this morning as I was going out (if there is less than 70% charge then my phone may cut out if I use it and YES I had a new battery fitted in Dec last year and it STILL has prob...
I have received an email from Smarty about the 3g switch off and telling me that my phone will need to be upgraded, which is odd as my phone has 4g switched on in the settings, as follows.settings > network and internet > Mobile Network (Smarty) > A...
