Recent DiscussionsSIM Card My sim card is blocked Not recieving phonecalls Hi.. I have had issues with receiving phonecalls for years! It's a sporadic problem. I am sometimes not able to make or receive calls. I thought it was the device and went through a lot of trouble s...Problems activating my e-sim My barcode is not showing on my laptop. I am trying to paste my lpa string. received my activation code on the 18 June. Need a new activation code. Is there no way to talk to a smarty app customer se...Transferring my payment to another SIM Hi, newby but tricky question! I've had a SMARTY SIM for a few years in a portable router which is lost (I know, I know, I should've cancelled my SMARTY plan ages ago!). I help run a tech drop-in f...Adult content blocked on mobile data... ... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifi...SolvedUNABLE TO MAKE CALLS OR ACCESS THE INTERNET I am now entering the third week without the ability to make calls or access the internet. Each time I contact support via web chat, I receive the same generic response: “Sorry for the inconvenience,...Not been given access to this service. Hi, I just got a phone for my wife and we are both on Marty plans. However she can call me on her phone but mine says ' Not been given access to this service ', Has anyone any idea what I need to d...why is it impossible to return to a chat I can't get the so-called green chat icon needed to chat instead of the useless messaging chat which only has strict algorithm controlled topics/questions. I was having a chat but was advised to shut...Help please I'm travelling to EU Hi. Sorry if this is the wrong place I would like some help please. I am travelling through France and Belgium on the Eurostar to spend a few days in the Netherlands from Saturday 27th. My last phone...SolvedEveryone Unlimited has landed! Big news everyone… We’ve just launched a brand-new way to make the most of SMARTY Groups: Everyone Unlimited. Have family, mates, or a house-share crew who burn through loads of data? This...
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Newest topicsSIM CardNot recieving phonecallsProblems activating my e-simTransferring my payment to another SIMUNABLE TO MAKE CALLS OR ACCESS THE INTERNETNot been given access to this service.
