BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We are going to Nenagh Tipperary tomorrow and it says to make a changes to our phones now before we go. We have iPhones. If we make the changes as suggested do we need to change them back when we are back in the UK or leave them with the new changes...
This evening had a few glitches…never had any problems until now. I am lucky to be able to get 5G at my home, and normally speeds of 200Mbps… Three network checker shows no issues, no maintenance going on. Done the usual “off and on”, and still expe...
Hiwhen will my old number transfer? I set my phone up on Saturday when my SIM card arrived
Hi All!Read about the issues concerning I-phone to I-phone, but is anybody having issues with being unable to send or receive pictures to other phones. In this instance attempting to send from a Samsung Android to I-phone. Any help regarding the corr...
Hi Last month I had changed my plan £10 to £6. Payment already done by 8th May. In apps , i have shown that my plan was paused. What should I do now . Thanks
i have received a request to buy more data as my allowance is running low. I already have data add on and there are sufficient gbs in there for my needs. Why doesn’t this automatically work when my allowance is low?
Hi, I am switching my children to Smarty from Virgin due to the continual price rises. I submitted the first PAC on Wednesday and the other on Thursday. The second one went through well within 24 hours but the first one started at by the end of the 4...
Does personal hotspot come standard with a Sim only plan as I cannot get my TV to work using my phone as a modem
Does personal hotspot come as standard with a Sim only plan as I cannot get my TV to work using my phone as a router/modem?
Have come to france and can’t get a wifi connection with smarty sim in wifi device - I have enabled data roaming and have 12gb available abroad
I'm currently on 30GB for £10 plan (it resets in 10 days).When I login the dashboard displays an offer to upgrade to 60GB for £10.When I click on the "Upgrade now" button it takes me to a page thattells me the plan I'm currently on and offers other p...
Is there a human being I can talk to rather than email or chat which is not helping anyway
What is customer service number from a mobile or handset number
As title says my account has £302 of credit on I built up but it has been left while I used up credit on my second (group account) however without warning Smarty closed the account, they claim I was warned however if that was the case I'd have reope...
I have a group plan, been paying my lads SIM for months, he has never once received mobile data. Only today did my daughters SIM register. Again no mobile data despite being paid. That's four Sims being paid for with only two working, and another...
I've noticed I can no longer check the history of what I've got waiting to validate and what's gone through via 'Check how many friends you've referred' it just give the attached page and when I click on that nothing happens
