Received 2 sim cards, one for me and one for my wife. Both separate email address's. However SMARTY Put both under my name and number. Asked Customer Service team to change name and ne number, Next minute I got asked to ring them up, Why its their pr...
Hi Rebekahl all ready have and a waste of time. I have had to sent well over 200 emails and when somebody else takes over the same questions are asked.I have got one now to confirm everything, sent 5 times so far. They need to get their systems sort...
Hi Steve,1, I'm really sorry for the inconvenience, can you please ask your wife to chat with us.Regards2,Hi Steve,I'm afraid, we don't the option to change the until you provide us below document:Decree certificateDeed poll certificateMarriage certi...
No they asked me ring them up.They have all the information to hand including address's and landline and mobile numbers as we have not acticated them yet due to the problem, They also have our leperate emails as was required to form another account.
That's exactly what I thought. Hence no phone call from me and why ask for DATA protection information when they know it illegal.On the case with Complaint via main web page.Cheers mate.
ThanksI have given them ample opportunity to just change the name and number, simple. If you apply for an account you do not to supply them with data protection stuff you just fill in the forms snd they send the sim cards.This particular staff membe...
