04-12-2023 10:07 AM
Hi, it says on the website that if I spend 60 consecutive days abroad, Smarty have the right to suspend all services on my account.
- if I switch my phone off for 20 days during that period will that extend the period for another 20 days?
- if within those 60 consecutive days abroad I go to the UK for a day with my phone switched on will days abroad start counting from 0 again?
- Is there another way to extend 60 consecutive days abroad without suspending all services on my account?
Thank you in advance.
Regards
Piotr
Solved! Go to Solution.
04-12-2023 12:10 PM
@PiotrUrb_825778 The T&C's mention 60 CONTINUOUS days. However, it also goes on to say under 8.1:
If we have identified that you have used Our services outside of the UK for a continuous period of 60 days or longer in a rolling 12-month period.
So it looks like you are limited.
04-12-2023 12:10 PM
@PiotrUrb_825778 The T&C's mention 60 CONTINUOUS days. However, it also goes on to say under 8.1:
If we have identified that you have used Our services outside of the UK for a continuous period of 60 days or longer in a rolling 12-month period.
So it looks like you are limited.