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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 20944 Views
  • 482 replies
  • 4 kudos

bonus sim

i recieved a bonus sim when i joined to give to a friend , is this the same as refer a friend . 

Festivals

Anyone at creamfields in Liverpool  like myself singal is brilliant others on different networks are struggling  hahaha go smart go smarty !! Lol

Raymondc by SMARTY Maverick
  • 1694 Views
  • 2 replies
  • 3 kudos

Voicemail PIN Reset

The voicemail instructions say use *6 if you've forgotten your PIN but this simply prompts a response that the PIN hasn't been entered. A new PIN is sent by SMS after 3 attempts but this PIN isn't accepted either. Can someone help please?  Thanks in ...

Dip by SMARTY Maverick
  • 3577 Views
  • 4 replies
  • 0 kudos

Tp link not working

Do I have to do anything other than activate the SIM to use it.  Apparently it is activated. But I have put it in a tp link router and nothing happening. I have put my o2 SIM in the router and all working.  

A really weird SIM complaint/question

Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...

Porting number over

Hi, I am switching my number to Smarty and when asked to what my current number is I typed in 7930... without the '0' at the start as the box started with +44. Reckon this will be an issue?

Weirdest SIM complaint you'll see

Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...

5g

What speed should I get on a 5g phone.  I have done several tests and can't get over 40mbs download speed . I'm using a Samsung galaxy a52 5g phone . 

New plan

Hello I'm very close to using my data can I buy a new plan once it runs out or do I have to wait till the date the plan was due to run out ?

Coverage

Whenever I’m in a busy area like Soho or City of London in the evening I never get reception. My friends on 3 surf away on 4 or 5 G like there’s no problem. I can wait 5 mins or more for a website to build. I have an iPhone 14. Is this usually a prob...

Going to Turkey

I am travelling to Turkey soon and I need to be able to ensure I can send and recieve texts and phone calls. Which add-on will I need? EU or International?