BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
when am I getting my old number back it’s going on 48 hours now
Hello everyone,I have a 4G Smarty router fitted into our motorhome for use when we are on the road both in the UK and near Europe (France & Spain mainly). I would like to set up a VPN, (possibly the Express VPN or Nord VPN), on this router if it’s po...
Can't see balance or dashboard just says awaiting order but sim has been activated
Need some help not sure what is going on but when I'm home hooked to wifi receiver all my emails which is great but when I'm out and using data no emails or messages come through but when I'm back in wifi phone don't stop buzzing any ideas please
I want to upgrade to 60gb instantly and start paying from now not wait for another 3 weeks until my current plan ends. How do I do this
I have sent my PAC code through and waiting for my current number to transfer. Until this time I am to leave my current Sim in....... is this correct? I sent the PAC through on Friday. Will I get a notification when the number has been transferred?
Am I right in thinking that the promotion of 4G for £5 a month only lasts for 12 months?
I have a Smarty sim in a Truma i Net box in a Motorhome. The I Net controls the heating by recieving and sending out txt messages. I cannot get it to work in the UK but as soon as I cross to France it worked perfectly and when back it the UK it would...
Hi, I ported my number to SMARTY back in December. I only just noticed that SMS's sent to Samsung phones will show the number that my new SIM originally had rather than the number that I ported to the SIM. It works fine for other phones - an iPhone a...
Hi please can you tell me how to add money to my SIM card
This is number l should have 07447669389
Hi, I accidentally hired this plan but I don’t need it, hoy can I cancel it?
Hi just got smarty sim and ask on Thursday for number transfer But they say it will be Sunday So that 4 days
Do I need to change the APN settings if I just want to use WIFI in The USA? I don't want to use my data allowance.
Hi! I have just set up an account and ordered a sim card, I need to order another (twins birthday on Monday) but it isn't letting me, at least I can't find a way to do it! Please can anyone point me in the right direction? Will I have to set up secon...
Throttling speed all the time. Should be locked up for false advertising ( speed ). On top of that... Have to disconnects from internet if not used for 20 minutes. Can't wait to leave
