BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Existing customer - can i access to the 60gb plan for 10 offer ?
I accidently made 2 times payment this month from my card. However payment history shown only one payment in my smarty account.
My wife gets a message on the smarty app when she goes on it stating poops you haven't completed your account set up even though she has/did yesterday.I was with her when we did it together,it let us put all details in pac code her old mobile no/took...
It can't top up my account
Please help me! I've been waiting for my sim to arrive but as my previous plan had expired and I'm changing my number hence new SIM and account so I brought one from the shop but I can't activate it. What do I do pi?
Hi guys, I tried transferring my number on a Saturday night, how long do you think it should take? Obviously because it was a weekend. many thanks
Hi I recommended a friend they registered the sim when do I get my voucher
Hi I'm looking to get a sim (to add to my group plan) for a family member who is having some memory difficulties. When I order a new sim is there any way I can request a number with repeat numbers to help memorise? Thanks
Hi, Got my number and PAC code. When i enter it i more or less right away get an email saying there was an issue transferring your number. Login to account and try again. Still getting the same issue. Any ideas?
Hello,I have been waiting a week for my sim to arrive but it still hasn't, I bought a smarty SIM from the shop thinking I can activate that one instead of the ordered one but upon "activating SIM" it seems like the one that hasn't arrived has been ac...
Hello,I have been waiting a week for my sim to arrive but it still hasn't, I bought a smarty SIM from the shop thinking I can activate that one instead of the ordered one but upon "activating SIM" it seems like the one that hasn't arrived has been ac...
I have a pixel 6 pro and in an area covered by 5g. My download speeds are extremely fast but struggling to get passed 1mb on upload. This is the same wether I'm on 5g or 4g.How can I improve my upload speed?
Hi just ported my number over yesterday just wondering if I go to settings sim smarty it shows the number that came with sim which you cant edit and when I turn on chat features it puts that number in not my number any ideas please
I have set up my phone to be able to use international calling and bought out of plan credit. I have proved that it works as I have called my sister in Canada. My question is about making calls when I am in Canada. To call back to UK do I use the +4...
Hi Ive just added a new Sim to my group plan but am unable to transfer my wifes old number to the new sim which she has received. Tried going through the main account settings but am only able to acces full menu from the plan owner and it my wifes ...
Why is the chat support so slow. I have had to wait up to 7or 8 minutes for a response and then they ask for information already provided some messages ago. It is appalling. Is there no way of getting anything resolved quicker?
Hi, I have a Xiaomi redmi 10 android phone. The settings changes suggested for android phones in the smarty list don't seem to correspond to the settings of my phone.Does anyone know how to alter my phone settings to allow my phone to work abroad on...
Ref 60gb for £10, when I click on, it shows me 30gb for£10, bit confused, can anyone clarify if I get 30 or 60 GB for £10
