Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
i have had the adult content filter off for months, just now when i tried to access a site it was blocked, i had to restart my phone to make the adult content filter go off again. why did it come back on temporarily after been off for months
I recently had my phone stolen and had to order a replacement sim card from smarty because of this. After receiving the new sim card, I had issues activating it and had to speak to a couple of people on the live chat to get it working. Eventually the...
Need a back up sim or what ever.
HI @Smarty, i have no idea how to contact you based on any of the links on your website. I tried to activate a Sim I'd been given but your system only enabled me to order a new Sim... This might be user error on my part but it wasn't clear so now I...
Hi, I have recently changed from Sky Broadband to a Smarty SIM card mobile router. Since I have changed it is not a stable connection and cuts out every few seconds. I have spoken to Sky and tried plugging in via Ethernet cable but it is saying no IP...
Hi Smarty Community,I've just joined Smarty and selected a Data Only SIM as it seemed to be a good choice for a mobile router.However, since receiving and activating the SIM, my router was only able to connect for about a minute and afterwards can no...
But don't have credit card so how can I turn it off
2 days I've been trying to get someone to help me get adult content turned off why am I not getting anyone to help me?
Hi so my current plan ends in 9 days and I set it so that SMARTY would transfer my number on the 18th am I still allowed to use that sim till my number is transferred? because they require me to activate the sim by the 13th
I have renewed my plan 3 times with confirmed payments and the card is still not activated. There are 3 payments made with the same amount
I have renewed my plan 3 times with confirmed payments and the card is still not activated. There are 3 payments made with the same amount.Thank you
I tried to get a new contract and requested a pac code which I gave to them but the contract didn’t go through I’m now worried that my number will change over but if the new contract didn’t go thru will that happen
What do you mean sometimes it works? Is there a scale to times? Every day! every day checking what is going on is giving my post code ME& 5AN ... still the same answer: you are serializing the device / antenna. So I'm asking - do you service the ante...
Purchased £15 add on total waste of money.I was transiting in Dubai to the Philippines I was on the ground for one and a quarter hours sent two WhatsApp messages and according to Smarty utilised 84 MG blowing the £15 pounds the response from customer...
When I get a marketing text, it usually comes from a 6 digit number beginning with "6". To opt out of further marketing, you usually have to reply with the word "STOP" or similar. However whenever I try, I always get a message send failure. Is th...
Dose anyone know what's going in with this network I'm new customer and had nothing but trouble only had my sim for 18 hours and haven't been able to ring or text or go online! Should I just get a refund or is this a one off problem dose anyone know...
I recently paid £20 for a Data chip but I cannot activate it it . Because I already have a smarty account there is no way to activate it . I have tried everything to activate this Data chip so I can put it in my mobile Mauma Ryoko . Can you please t...
Good evening everyone my friend has just got a smarty sim and is wanting to keep her number from her old provider it’s been nearly 4 weeks now and still hasn’t got the transfer over, she is a prime carer and needs a mobile. The thing is is that she c...
