BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Just had a text message from my local water company.I need to reply to the message, but it’s a five digit short code, which Smarty do not currently support. Any idea when Smarty will support short codes @Rebekah_150 @JodieC ?
I was given my I phone by son in law but now I’m going back to a Samsung will this SIM card still work or will I need a new one and how do I keep my number? thanks.
I switched from O2 (started the porting process) on the 15th June, (10 working days ago) and as of today still waiting. i can make calls and send texts and it shows up as my number (not the temp number) however i cannot recieve either texts or calls....
Updated to ios17 on iPhone, mostly seems to work fine but… my voicemail icon now shows 3 voicemails, can’t access by clicking on the ‘3’ icon and just have a message as below. Is there a carrier update that can be supplied? I know Live voicemail is n...
I’m travelling abroad for one month and have bought a Vietnam SIM card for my trip (kept my UK number) however I’ve now lost my smarty sim. If I cancel my sim and order a new one will I get cut off from things like WhatsApp? Thanks
Just a note, honestly cannot find a good thing to say about Smarty right now, help is a joke. I am allowed to create an account, I need to be 18, I need to be 18 to create a group, I need a bank to set up my payments, I have a group, I have four pa...
I want to pause but there is notice that says “You currently have no payment methods set up” which is NOT correct. I currently have a payment method set up
Have been in New York and now Fort Lauderdale and my phone cannot make calls. Data works fine.As soon as I try and make a call, it immediately says 'call ended' with a short beep.Am very confused because the data element works without any issue (as I...
Hi cannot connect to xbox series s using tp-link M7350 unlimited data plan, my phone and win 11 laptop works fineCan anyone help?Gary
Hi, I am getting download speeds of approx 1.5mbps, shouldn't I be getting faster speeds.Any ideas how to increase the speed, thanks for any help. Regards
Hi, my relatives are on O2 and EE and are both able to use their roaming for free in Switzerland.Three charge £2 per day for 12gb(regular roaming usage)Smarty on the other hand, you've got to buy min £5 add on credit. Which....£5 will get you ONLY 25...
How do I co figure data only sim in Huawei E5576 to use abroad
The help pages say it doesn't work from overseas and didn't for me in June but today I received an email from Smarty saying WiFi calling can be used to save money. "6 steps to get your SIM set for summer "
After 30 years moved away from Vodafone. Delighted with SMARTY for my iPhone and iPad, however I’ve now lost Apple Watch connectivity as SMARTY don’t support e-sims. Happy to sign up with another Network to get the connectivity to my watch that I enj...
I received a free smarty SIM with a mobile wifi device but when signing up to a data plan it says my SIM will be delivered in 2 working days. Is there any way to active the SIM I already have without waiting for the new SIM?
Hi, I'm trying to access the internet archive facility "Wayback Machine", but your system blocks it as adult content. It is just an archive of the internet, please could you remove it from your blocking. thanks
I have ported a phone number to a data card in my group rather than a phone sim. Any idea how I can sort this out? Can Smarty swop the numbers over or do I have to mess around getting PACs and moving numbers about?Newbie!
Hi, I am new with smarty and opted for 4G of data. I was previously with 3 and barely reached 4G ever in 5+ years. Just once I think when I was on holiday it was close but I have never went over. First week with Smarty I ran out of data in less than ...
I have set up a group plan with my 2 sons in it. How can they see on there own phones what data calls and texts are left??
Hi, I'm brand new to Smarty. I've managed to set me up, but can't work out how to add the children (who are under 18 so can't have their own account according to Smarty. DO I have to set up their accounts and my name and then group them together? If ...
