Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 12:00. As part of this update, you’ll notice several changes to the User Interf...
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
So I'm told can use hot spot on unlimited but fair use,well I've only used 17gb I'd hardly say this is over use
Christ all mighty , just received my new sim. The network is down... I checked on smarty website with postcode checker " no issues" sim is registered. Twisting my Mellons all day, not a great start to joining Smarty...
Hi I am travelling tomorrow to Brussels and I want just to now if can I use my SIM card there or I need to top up international please thank you so mutch
Calls texts and data do not work due to this. How do I resolve this issue
I have just swapped phones and my smarty sim worked for a few days and has now gone off anyone else know why ?
I bought my old number with me but its gone to the number smarty gave me after I've been with the for several months
hi, messages i send are apparently showing as coming from my smarty number and not my successfully pac ported number, is there some setting i have to change?
I have a mobile router leftover from a contract with three. I recently bought a pay as you go data card from SMARTY to have as a backup to my unlimited data mobile contract. However when I inserted the new sim into my router, it does not connect to t...
Why internet so slow and signal poor stoke newington hackney dalston London area
I'm unable to call a Sipgate(voip) landline number from my smarty mobile.
Hello, I've just purchased a mobile wi-fi box . I was wondering if I could control 2 sim cards on my smarty app? 1 sim for data and one for my calls and texts. It would be so much easier if this could happen. Thanks
Hi everyone,Well this is bizzare. When ever my mum rings my mobile it will ring my end, can answer it etc no problem, but there is no ringing sound on her landline phone when she calls. When she rang my old EE number, works perfect, rings another num...
I have recently ported over my number to smarty. I have inserted the new SIM into my iPhone but there is absolutely no signal or data. I have tried the same in an Android phone and have the same problem. There is nothing wrong with the network as my ...
Anyone else having data issues when phones auto connect to 4g?3g works fine but I can't manually connect to it (iPhone 14) so I end up with no data connection whilst at work.
I need to speak to a adviser
HiCan I get a PAC code for a member of the group I own?
I added on £5 of extra data 3 days ago but it's not showing on the dashboard or on the phone?
Sorry i am still waiting for my old number to be transferered. This should have been transferred as of yesterday
I can’t make any outgoing phone calls but I can receive them also I call this number 03885486 and all I get is I don’t have access to make this call? Also I can’t send texts? ive paid for a £20 sim for these benefits but I only get the data benefits,...
