Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have a large add on I bought last month but now my month has run out I still have 7gb left but don’t know to access it?
hi I’m trying to disable adult lock on my phone I’ve added my card and have been charged 3 times but it saying error on the app. Money has gone out of account, adult lock is still enabled. also why is the app showing I’ve used nearly 12.3GB of data w...
I have activated my SIM but it does seem to work in my dongle to allow me access to internet on my laptop while onsite?
I don’t have any internet ?
It's possible and adds value. Any thoughts
So, using Smarty’s check coverage from the app and being told on a 5G signal that 5G is unavailable……
I've turned on a notification of data used while lock screen is on, but I want to turn it off... (Android). I can't find where to turn it off! Anyone know?
My number was supposed to be ported on the 11th November. My old SIM was shut off on that date, so I lost access to my number. The SIM has still not been ported.I've lost access to my eBay, Paypal and home broadband accounts and probably others.Custo...
Anyone else having issues with getting consistent speeds?I live in Wakefield, West Yorkshire WF2 (about 0.9mile away from a mast). I am lucky in that I can get 5G inside my home. It is usually around 100-200Mbps, so pretty decent. Tonight, I’m g...
Managed to get my sim router working on a data only sim but extremely slow when connected to phone internet painful any suggestions ST7 post code
Hi there. I provided my PAC code to smarty on 16th November and this has been showing as ‘in progress’ on my app. This has now been delayed for almost 2 weeks and live chat / email have stopped responding to me or providing me with any update. I have...
Hi, I need to receive a call from the UK whilst I am in the EU.Will it work if I just have a plan or do I need to buy additional credit? Thanks in advance
Do I need to switch roaming on when I land in Egypt? I only want to use data for internet and wifi calling (There is no 5G)? Am I better off to but a local SIM when I arrive?
Almost all the time there are difficulties and image distortions while watching a movie or listening to music. The quality and speed of data flow is not satisfactory. If that doesn't change, I'll change the operator.
Anyone’s WiFi down
Have a data sim for a sim router will connect but no internet help please
