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Poor Battery performance - Nokia 3

Hi I have a Nokia 3 and I'm having trouble with the battery performance I had the battery replaced in Dec last year but the problem seems to still exist so any help or advice with this would be greatly appreciated When my battery level shows ~60% or ...

Poor Battery performance - Nokia 3

Hi I have a Nokia 3 and I'm having trouble with the battery performance I had the battery replaced in Dec last year but the problem seems to still exist so any help or advice with this would be greatly appreciated When my battery level shows ~60% or ...

putting my smarty sim in a spare phone

Hi there i have a smarty sim account with you currently but my phone is brocken so i have taken my sim out and want to use it in a spare phone i have been given. Can i do this ? and how can i get it to work as I have put the sim in my spare phone whi...

Add ons

Hi, can anyone confirm if add ons can be purchased to cover usage in the USA? UK traveller going over there shortly however I've had conflicting information as to whether the add ons cover the USA

3day Data psss

Hi.I am new to Smarty. My first sim was a 30 +30 Gb special offer. I was surprised to find the data running down rapidly so purchased a 3 day data pass to back it up .My understanding was that the data pass would supplant the normal data useage for t...

5G dropped To 4G - Throttling ?

For the first few days I received great 5g service, 3 or 4 bars, out of 4. 3 days and 18gb of usage later, it has been cut to 4G... 3 or 4 bars, out of 4. Same device, Same sim, same location. I have reset the device, removed and re-inserted the SIM,...

Data connectivity terrible currently

I don't know if it is a capacity issue with the local mast or a general network issue in Newton Leys, where I live in Milton Keynes, but recently my data connection is running in single-digit KBs, not MBs!!! I have tried rebooting my phone but to no ...

Simcard connection

Bought sim card for my router in my motorhome Inserted card but cant get connection router says device locked ?Any suggestions please 

Using Smarty in Canada

Has anyone used Smarty in Canada? If so for light use over 15 days, how much credit would you suggest adding to the account? We will have wifi in our hotels and access to free phone calls from the hotel. It is just really when we are out and about. A...

DG62 by SMARTY Maverick
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New to Smarty

Hello.I have just joined smarty yesterday from EE. My old number is currently in the process of being transfered over. I have a couple of issues. I can make calls no problem, but am struggling to receive calls. When friends on EE, try and call me, it...

Nailsdog by SMARTY Pioneer
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Transfer

Anyone know how long number transfer takes? It’s been 2 days and still no transfer 

Chat operators do not have full access?

Recently had a problem with no 5G and very poor Signal, looking at router although full 4g and 5g available but showing connection to 4g+ . It looked like access to 5g had been switched off so decided to contact chat.I was immediately told that 5g wa...

Group plan set parental control for non owner member

Hello there i have a group plan where I, as the owner, can set the parental control for the owner phone. However, I have another phone in the group and cannot seem to see settings  to set up the parental control for that phone. Can anyone help and ad...