You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I think I would like to request smarty addressing the issue where sending images via MMS is concerned is too small. 300Kbs is not enough when other networks allow 3meg upto 10meg per file. I use the emergency service on my phone for safety and it a...
I realised that my order had been dispatched to my previous address due to a sticky note on my computer that filled up my previous address during the time I was filling up the form.However, I bought a SIM card from the shop which I would like to acti...
HOW MUCH ROAMING DATA DO I HAVE FOR £10.00 STERLING?
Can I change my number or do I need a new sim card
I just returned from holiday. While away I changed the mobile data network as instructed. I don’t remember what it was before, to change it back.
As I have a poor or non existent signal where I live , telephone calls are unanswered resulting in a possible voicemail. This of course I cannot respond to because my phone is not operational.I sense a theme in other messages that a poor signal is a ...
I’ve recently switched to Smarty and transferred my number using a PAC. Since then, my contacts have been telling me that they’re receiving my texts from a different number. I also, eventually had a call off the NHS who had been trying to get hold of...
I have just joined smarty from Vodafone. How do I take my old Vodafone number to the new smarty one?
I started with Smarty in 2022, was given a new number, this number was shown in main account.Last year I transferred in my Tablet number and my partner's phone number. Partner's phone was added to group account but with the tablet account setting. Th...
Recently purchased a SIM only contract and transferred my old telephone number so as to minimise impact of change to my contacts. I am not able to use my phone because there is a poor, but usually no signal. I am incredibly disappointed as in my rese...
Have been on EE for years and never had issue with TV Streaming. Experimenting with SMARTY as EE costs getting too high. Got great signal strength and good latency figures on SMARTY but TV Streaming not working properly. Program starts ok then stops ...
HiWhilst out and about trying to use my data my connection is telling me I'm connected to 4g, however I have no internet connection to speak of. I know my phone can use 3g and when it connects to 3g (after using airplane mode to get the connection) w...
Hi does anyone know is I could just use the basic £6 monthly SIM card for a tracking device on my caravan if so how do I go about purchasing one many thanks Derek
I bought the smarty sim and put it in my router. However if I take it out and put it in my phone, will it work as a phone sim and allow me to tether to my laptop for unlimited data too?
It won't let me go it by credit card and gpay, can i do it through web please
Hi I'm a new customer and my port was successful but I'm still not connected to smarty can you pls advise thank you
Hi I don’t understand how to change my number
What are LTE data networks?
Hello there，I was wondering if anyone could receive UK calls when abroad. I bought the out of plan roaming. I can use data, call and text to UK fine but I can't receive calls from UK. Anyone has any solution? Thank you.
