Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I started a Smarty contact months ago that I only used for a month & then I didn't auto renew. I now want to start my smarty account up again & bring with me my own mobile number. I've used my PAC code and my number has been put in the queue to activ...
Hello all, So I’m a bit stuck as I can’t start a new conversation with customer service due to my current person leaving the chat open all week. I joined Smarty the weekend just gone, requested my number port over which should have been done on 1.8....
In Greece new to smarty have changed the settings to use my iPhone abroad when I got here still no service what am I doing wrong.. any ideas ?
Just joined smarty and have been waiting to get my services activated since 9am this morningJust been told my account has a technical issue and is not activating [Tech support] I'm sorry about this but due to issue you are not getting the signal beca...
I cannot activate my phone / SIM
I've recently been getting a lot of failed message sends, also about half a dozen times a day my phone says emergency calls only. I restart my phone and works fine but it gets a bit annoying doing this several times a day. Are there issues with smar...
Hello, I have just joined smarty and am leaving 02. When I input my PAC code smarty won't accept it and say the code is wrong. Can anyone help or advise as 02 tell me that the code I have is definitely correct
When I make a call on my iPhone 7 I get interference with very loud short noises which makes conversation impossible how can I fix this
Hi all, so briefly, I used the SMARTY app to request a SIM card for my wife and Gabe her name, email address etc and the SIM duly arrived (all good so far). My wife then asked me to set up the SIM card in her phone .. challenge accepted. Then it kin...
Hi, how do I go about changing my phone number without starting a new plan?thank you
When my old number transferred over, I became disconnected from Smarty. I can’t make calls or contact Smarty help as I no longer have mobile data. I have (or should have) unlimited plan
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I'm unable to make a call I have a Samsung phone so does my husband and kids .I'm unable to ring my husband any ideas why can only ring though whatsapp to him
I have just renewed my plan but it wouldn't allow me to switch my number. I would like to bring my number over from a different provider. Could you please assist. Thank you.
I am sadly leaving smarty and having an absolute nightmare getting them to port my number, anyone got a solution for this? just no communication back to my messages or emails.
I have just bought a dat only Smarty SIM to use in my Volvo XC90. I have activated the dim and is working well. We are due to be in France next week and want to use it for data roaming. My understanding is that I need change the APN setting to enable...
I will be touring France for the next 10 weeks and I know that my existing contract entitles me to 12GB of data but is there an add on where I can buy more international roaming data? I am not interested in calls or txt.
I have 2 sim I paid for but 16 and 18 pound but but not working
