Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can anyone shed any light I got a motorhome wifi 5g system fitted in my motorhome which came with a smarty sim as standard I went away for a few days and used it with my fire stick it had 4 bars of signal but it would stop every few minutes with the...
Seems real good so far £20 unlimited then £18 next month best I've found
Help, I am unable to make a voice call in the USA, but I can an SMS. I have purchased an out of plan add on and set my roaming on my Android phone. The APN appears correct also. But the call is ended immediately. What have I not done?
Hi allim new to Smarty and would like to set up my plan so I can dial overseas numbers on the odd occasion and also enter competitions on to. Any ideas how I do that please?thanks in advance
Hello new user hereI Activated my new sim it asked for the pin which I inserted(0000) it asked for me to insert it again know have 1 attempt left or phone will lockdo I try again or give it up to two hours for the new sim to activate
On 15th August I paid £17 to change to a new plan but it's been sitting as processing since then and has not changed. It's a data only plan and I now have no internet access. What did my £17 pay for??
I am unable to answer calls on whatsapp, it shows connecting call and nothing else. What is wrong?
Hello,I currently have a family group account which includes my son's phone SIM. I want to get him a second, data only SIM to use in mobile broadband router. However, when I try to add a new SIM to my account, using his email address, it does not all...
Hi guysI have been a smarty for a few years and no issues really Since last Friday my network went down and the network status says masts are being worked on etc etc but I can't make any calls or text and the signal comes on for a few seconds and the...
I tried to send just 13 texts on a group msg and received a "Message not sent: service not activated on network" error. After a long and painful online chat (you know the kind: turn off phone take out SIM wait 3 min etc etc) the online rep decided I ...
When I requested a sim yesterday I had to enter my PAC number to swap over. Sim is activated but number not swapped.
Hello I have changed the APN on my iPhone 13 but roaming isn’t working. What can I do to fix this?I’m in Spain if that matters. Thank you
It does eat more data contrary to several Internet and expert articles. On 4g hardly ever used 4gb PCM now I seem to use it every other day. Really?
I need my sim to work while away I have tried to do it but I don't have a clue
For some things telephone should be available. This morning I decided to use a spare SIM I got with my main one some months ago. I activated it then tried to add it to a group which proved impossible, because it was forcing me to get a new sim instea...
Is there a way to download a statement showing my usage and numbers calls / texted etc? Thanks all
Hi, i have referred a friend to smarty, they have activated their sim card and have also activated the 2nd sim card sent along side their own. Therefore i have introduced 2 new customers to your network so will i be able to claim 2 vouchers?
@give-us-eSIM I want order an iPhone 14pro when will Esim be available?
I only use my sim card for my mobile router when caravaning can I suspend my account when not in use, and restart when in use with no extra costs.
