BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
My sim hasn’t arrived yet was hoping you could update
I don't know if it is a capacity issue with the local mast or a general network issue in Newton Leys, where I live in Milton Keynes, but recently my data connection is running in single-digit KBs, not MBs!!! I have tried rebooting my phone but to no ...
Bought sim card for my router in my motorhome Inserted card but cant get connection router says device locked ?Any suggestions please
I made the changes. Pay the data but only had 3g it was really bad as I was running a trip. Why is reception so bad?
Has anyone used Smarty in Canada? If so for light use over 15 days, how much credit would you suggest adding to the account? We will have wifi in our hotels and access to free phone calls from the hotel. It is just really when we are out and about. A...
I am abroad and would like to renew my subscription, only that the app shuts down every time I click the renew button. All other functions work on the qpp. I have not tried the website to renew.
Hello.I have just joined smarty yesterday from EE. My old number is currently in the process of being transfered over. I have a couple of issues. I can make calls no problem, but am struggling to receive calls. When friends on EE, try and call me, it...
Anyone know how long number transfer takes? It’s been 2 days and still no transfer
Recently had a problem with no 5G and very poor Signal, looking at router although full 4g and 5g available but showing connection to 4g+ . It looked like access to 5g had been switched off so decided to contact chat.I was immediately told that 5g wa...
Hello there i have a group plan where I, as the owner, can set the parental control for the owner phone. However, I have another phone in the group and cannot seem to see settings to set up the parental control for that phone. Can anyone help and ad...
I haven’t received my gift voucher for joining smarty
I bought a new sim and i activatied it but still is saying sim not regsitered on network and emergency only then i baought a another sim still its saying emergency onlyni live in dagenham rm10 area and i baought a sim for dagenham shop the shopkeeper...
We are going to Nenagh Tipperary tomorrow and it says to make a changes to our phones now before we go. We have iPhones. If we make the changes as suggested do we need to change them back when we are back in the UK or leave them with the new changes...
This evening had a few glitches…never had any problems until now. I am lucky to be able to get 5G at my home, and normally speeds of 200Mbps… Three network checker shows no issues, no maintenance going on. Done the usual “off and on”, and still expe...
Hiwhen will my old number transfer? I set my phone up on Saturday when my SIM card arrived
Hi All!Read about the issues concerning I-phone to I-phone, but is anybody having issues with being unable to send or receive pictures to other phones. In this instance attempting to send from a Samsung Android to I-phone. Any help regarding the corr...
Hi Last month I had changed my plan £10 to £6. Payment already done by 8th May. In apps , i have shown that my plan was paused. What should I do now . Thanks
i have received a request to buy more data as my allowance is running low. I already have data add on and there are sufficient gbs in there for my needs. Why doesn’t this automatically work when my allowance is low?
