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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 22875 Views
  • 486 replies
  • 7 kudos

Sim

HiI received two sims. One I have put in my phone and it’s fine. The other I put in my router and it won’t connect to internet. What am I doing wrong

New sim

I have just purchased a sim from smarty (first time) I have activated it however I cannot send or receive calls. How long will it take please??

Calls to landlines don't work

Myself and my partner can make calls to various mobile numbers but when we call landlines we get either silence (the number is a hospital and works from other phones) or for other landlines a message saying this service is not included in your packag...

Password

Hi there, Just bought this and password on the box doesn’t work. mam I missing something? 

Trouble steaming

I'm having issues streaming videos on my tv since I switched over from vodaphone? It's buffering frequently 

Streaming issues

Very slow when streaming videos on my TV.  any one had same issues? Was perfect on vodaphone

Resolved! Number transferring

How do you see a modem I tried to transfer my number almost a month ago and now the code is expire and my number still not been transferred not happy at all.

Resolved! 3G

Is it normal that toaming only gives 3G in France? 

Asoka by SMARTY Maverick
  • 1649 Views
  • 2 replies
  • 0 kudos

Resolved! VOLTE logo ?

OnePlus Nord CE 5g  (android 12)Just joined Smarty.... when I was on Three, my phone constantly displayed the VOLTE logo at the top of my phone next to the signal strength ... now it's absent !Is this a setting somewhere  ?  as I understand it is sup...

Midi modem

Can I use the bonus SIM card sent to me when I joined Smarty for my new Mini portable modem?

Resolved! Unable to text

Why does a text not send when I have unlimited text. The number is 60110, it’s a competition at standard rate

Answer phone

I can't get my answer phone to kick it when I'm busy? So people can't leave me any messages. Any idea what I can do to fix the problem.

Suggestion

I notice that quite frequently people post onto what is a fairly old thread.As an example, I have spotted a 'new' post on a thread from April 2023.Would it not be a good idea for threads that do not have an accepted solution to automatically close to...

MSF by SMARTY Guru
  • 1504 Views
  • 2 replies
  • 2 kudos