Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can't find anything or the website that addresses sim swap attacks.What does Smarty do to prevent to prevent sim swap attacks? I'm looking to be reassured that Smarty does not make it easy for some imposter to call them and pretend to be a genuine Sm...
Really disappointed and frustrated today. Webchat did not respond for 15 mins, then more than 5 mins in between query and response. Gave up in the end!!!I am trying to activate a SIM card on a data-only plan to go in my router. I want to add this SIM...
Do I get charged for texts to lanzarote from the UK, thanks guys x
Hey everyone, I’ve updated to ios18 on my iPhone 14PM , which means I should be able to rcs across to my android buddies! But I can’t (yet) there is nothing in settings I can see. what gives? Is it carrier specific?
My brother is on Lebara and when I try to call him from Smarty I either get silence or voicemail. Two other members of family and one friend also on Smarty have the same problem calling him. I got him to cancel all call diverts but it made no diffe...
Do I get charged for texts to lanzarote from the UK, thanks guys x
Why hasn't my 5gb plan not upgraded to 12gb as account now showing 6gb on renewal
I use WiFi calling at home. When I leave home I noticed I have no signal. So I restart the phone and then have a signal. This never happened before with previous provider. Is there perhaps some settings I can change in the phone to help over come the...
If you love being part of our community, then how would you feel about testing our products and services that we’re preparing to launch in 2025? Sound interesting? Thought so! As a community member, we truly value your opinion. So, we would li...
Hi Guys so I move my sim from my Daily Android phone to my iPad.Unfortunately when someone calls me my phone rings not my tablet.It's as though the tablet is not a Cellular one but it is.Can't see a tab for calling as no keypad on show.
One for SMARTY.Upgraded my voice plans to ones for more data allowance but the change appears to have not happend according to my dashboard.Supposed to have changed to the new ones when my plans auto renewed.Advisement on please?
Do data add ons work in EU if you run out of data ?
My old number ended in 81 has gone got a new SIM and number and a new phone , same email ad
I have been with Smarty for ages and generally very impressed. But now I have a problem I am less impressed. An error has been made on my billing which they don’t agree so I am trying to explain and the Chat agent has stopped responding to me. Any...
Hi all,I'm currently on the £8 plan with a previous black friday deal which upgrades it to 32gb of data. Twice now in as many months I have selected change plan so for the same £8 I get upgraded to 50gb of data. Both times I have received text messag...
Temporary Number IssueAlong with other people I cannot get rid of the temporary number issued during the change over from O2. This has become quite an issue with some of my contacts. I can receive their messages but they can't receive mine. They say ...
