Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi, I used to be a smarty customer and wish to come back, I went through my existing account added new pack and entered the Pac code to tranfer my number and did the credit card authorisation. I haven't had any confirmation through from Smarty, and ...
Well we are now into 2025 and I am just curious about the state of IPv6 on Smarty (or Three, I guess).Sporadic posts suggest a "mast by mast" roll-out is taking place. I've travelled quite a lot around the UK and I have never once been given an IPv6 ...
Hi Guys listen I'm so so enraged with this net work I need help. I ordered a replacement sim but it didnt show up. I need it yesterday. The customer service is diabolical hate speaking to a wall. The option to request a replacement sim is blocked ou...
I can't answer or make calls
Hi,How can I add credit to my Smarty account using an online payment method?I searched my Smarty dashboard & can’t find any link to do this.Thanks,Bhavini
I paid for my plan which activated. Then they paused my plan straight after starting it saying as auto renew isn’t set up that I have to pay again and they just taking the money for the auto renew. On speaking to the insecure chat and logged into my ...
Hi Smarty community,Below is my daily update of the "Smarty Experience"In summary, since joining Smarty I have been unable to receive any call or receive any texts which I normally use for 2FA/MFA.For reference, this problem is due to a failure in th...
Hello all.Have a mobile phone contract with Smarty, currently at 30gb per month. I have a new tablet, which I swap out SIM to use.I am going to be awarded a Laptop from a competition. Am told I need WiFi for a planned course, but could hotspot my pho...
Hi. I have refer a friend in Nov 2024. She is active on Smarty and still no reward. Please check Thank you Adrian
Hi, new to smarty!How do I block non inclusive calls?So I don't get charged for premium numbers etcI've got disability so need control this.Thanks
I have two smarty accounts on the same email but my dashboard just shows one and I cant find the other - any clues?
Trying to get the PUK Code from an Indian call centre is like pulling hens teeth he was adamant the default pin code of 0000 was the PUK CODE, Needless to say have just wasted 2 hours of my life without being any further in what should be a simple pr...
Puk code please
Hello. I am desperate for a PUK code. no one’s responding in chat services.
Hello, Ringing mobile to mobile is fine, no issues. However, when I ring official business etc. such as The doctors, companies such as Virgin Media, I am guessing anyone that uses a business line other than a mobile, the conversation cuts out/delayed...
Finding puk code
I cannot access voicemail ,is there a network problem?
