Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I manage a group with myself and 2 other family members. One person in the group had their number closed due to them being abroad for a long period of time. I would like to reinstate that number within the group as they are now back living in the UK ...
This is urgent! I cannot receive or make calls. Any incoming call I get, when I answer it I immediately get call failed on my iphone. Has been like this since yesterday. Neither can I use Whatsapp for incoming or outgoing calls. I can text successfu...
has anyone done this?
I paid for a data sim yesterday , i already have a sim i bought from argos how do i get it activated.Instead if the one they have posted?
My SIM card hasn't arrived so I want a refund and cancel the contract I've been waiting 10 working days now
After transfered to Smarty, I could call, surface internet, but could not receive text message. Smarty CS staff (Aakash) helps me to solve it in following steps: Option 1: Install Google Messages Go to the Google Play Store. Search for Google Mes...
I paused my account a few months ago. I thought it was for 6 months. But I was billed today?
hi im lisa I'm new to smarty was with ee
Well we are now into 2025 and I am just curious about the state of IPv6 on Smarty (or Three, I guess).Sporadic posts suggest a "mast by mast" roll-out is taking place. I've travelled quite a lot around the UK and I have never once been given an IPv6 ...
Used to be on the giffgaff network and used to love the forum and the idea of helping other within the smarty community.Having recently ended my contract with EE and moved to smarty signal and customer service has been great.Hopefully I'll be staying...
No data or internet when I am outside anywhere when I return home logging onto my Sky home internet connection, so why am I pay Smarty who are not providing any data.?
Hello, i have a Smarty Unlimited sim and have put it in a Kuma Connect Lite router in my campervan. However when i try to connect my phone to the router it says "connected without internet"Any advice greatly receivedThanks
My android phone won't connect to a number in Jersey from the UK.I thought it might be a data roaming issue, so my phone has mob.asm.net activated under "SMARTY Internet". This allows for roaming.But Jersey is not listed in the EU countries covered ...
I set up my smarty account and activated and paid over 2 weeks ago. A day or two later I applied to port my old number and subsequently received confirmation "your port was successful "Since then I have no network coverage and cannot use my phone ex...
Hi,My SIM card need PUK Code can open the signal,thank you!
I have followed all the help tips on how to reset the phone to be able to receive and send sms messages but it’s not working for my phone. Ive got a new smarty number, old number was From Australia. Can some one help, it’s been two very frustrating w...
Couldn't get any sense at all out of the Webchat when asking this question!
... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifies me it's gone through? Any ideas? I've cleared th...
I purchased SMARTY after reading various reviews and (incorrectly) assuming I would get a half decent service at least on par with GG and others.The mobile calls are not an issue always have reception but then I am not really a phone person everythin...
