BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have a recurring issue with incoming calls ending at exactly 2 mins 5 secs. Its repeatable until I place an outgoing call, which works as expected, after placing an outgoing call usually incoming calls will work for a few hours before the issue reo...
Hello All I am becoming increasingly frustrated by two issues regarding Smarty: 1: In spite of navigating the Smarty website, my account and the forum, I am unable to establish how to contact an advisor for Smarty. 2. I am in the UK. I have attempt...
In Perth (also heading to Melbourne).I want to use smarty with add on purchased as described in the Smarty advice. Settings are. Correct (access point names). But under settings / mobile / network selection Automatic, nothing is found (in Perth)if I...
Hi, one of my family members are on lyca mobile. I am on smarty and every time I call him the call drops at 14 seconds. I have called him back off my partners phone EE and works find which leads me to believe that’s it’s someting to do with smarty. ...
Trying to get the PUK Code from an Indian call centre is like pulling hens teeth he was adamant the default pin code of 0000 was the PUK CODE, Needless to say have just wasted 2 hours of my life without being any further in what should be a simple pr...
Access your account without a password
Smarty are taking money from my account but telling me I don't have funds. What's going on?
Hi my signal for my phone has been fine up until the last two days lost signal for about a hour then came back on and was fine until today it’s been off constantly all day then randomly comes back on with 1 bar for about 10 seconds then goes straight...
Hi all, my mobile data keeps going off over last two days. I have a dual sim phone, I only noticed when it automatically switched to the other network and started using giffgaff standard credit which is expensive. Why does smarty mobile data keep dis...
Hello all,I hope you are well.I am having issues activating voicemail on my Smarty. Namely, I have tried following instructions on the page "activate voicemail" by calling 123 (I also tried calling the international number, as I am in Europe currentl...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hi all, can anyone help, i have purchased an unlocked iphone 11 but my Smarty SIM wont work. Any ideas?
I just activated my Smarty sim today and waiting for my old number to be ported.I've found I cannot make or receive calls to mobile numbers, I've only tested on one. The number is on three network. Texts between numbers is received.4G calling is on. ...
I have a lock on my phonein uk I never have keep logging in dailyI am currently living thailand and now I have login to smarty app dailyPlease can you explain why it's very inconvenientRegards
I have followed the steps shown in your activation video for a card I picked up in a shop. Yet you are now sending me a new sim card to my address which I don't want!
I have lost internet for no apparent reason. Is there fault
Is SMARTY to SMARTY free text and call when you off of contract or plan !?Thanks
I’m currently using my iPhone 15 abroad and it can only hold an E signal and not the 4G signal that my wife’s phone is using. There is a strong 4G signal where we are staying. Any ideas to what needs updating?
