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No internet

Why does my phone work ok if connected with WiFi but if not in a WiFi spot does my phone stop working..? I can't access the internet, can't make calls, surely I should be able to access the 120GB of data I'm paying for.

Help

Having been on the phone all morning trying to get a sim card assigned Suhas has now disappeared.  I cant start a new conversation as it just keeps taking me back to my conversation with him.  I am at screaming point!!! Any ideas

Payment

Received a txt from smarty saying it could take my payment is this a scam as bee paying it for over a year 

Cannot make/receive calls

Suddenly cannot make or receive calls from my home, the "4G" sign on my phone is faded out, haven't been able to for several days, I can still make calls when I am out and about. The network checker shows as having a strong signal in my area!, I stil...

Changed to android from iOS

Hi all, I've recently changed from apple to android. But overtime I try to log in to my new android, I Keep having to reset password! I do, but after a few hours it logs me out and I have to keep resetting via email again. Any ideas please?

2G cannot be disabled?

I wanted to disable 2G calling, because it's insecure and I don't want my device to roam onto 2G while I'm abroad.However the "Allow 2G" option (Android, Pixel 6) is switched on and disabled from being changed, per carrier settings. I was wondering w...

Uswitch deal

I was a smarty customer & want to come back to the fold. Seen a deal on uswitch for 33gb got £7 per month. When I try to get the deal I have to log into my account but the deal is then not available on the app? Can I get this deal or is it for brand ...

Numbers being blocked

Had a few issues today . Had to contact Apple to sort out my new computer . They tried to ring me back …. First attempt went straight through to voicemail even though I was connected to WiFi calling at home . Contacted smarty to deactivate voicemail ...

Replacement SIM problem

I recently received a replacement SIM from SMARTY as my old one stopped working. This arrived but it has not transferred my existing number. I now have a working SIM with a brand new number. I desperately need my old number re-instating. Does anybody...

Replacement SIM - old number not transferred

I recently had to request a new SIM card as my old one stopped working. This arrived but has not kept my old/existing phone number. I now seem to have a working SIM with a new number. I desperately need my old number re-instating. Does anybody have a...

Replacement SIM

New to smarty.SIM doesn't work too well... Customer services wnt me a new SIM, but account paused and account doesn't allow to unpause or activate new SIM.  Have had endless problems for 2 weeks now, so a bit desperate to get my SMS working, calls co...

ManiMani by SMARTY Maverick
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Data

Am I able to gift data to a friend who is on a different network? They're unable to join smarty until their contract runs out