You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
My step mother is in my smarty group and is on a cruise in Denmark, Sweden etc. I added on £25 of international data and calls but she’s not able to access it. Her phone was set up a few years ago when they went to Australia so unlikely the phone set...
Is anyone else not receiving calls thank you
Before I bin this smarty set can anyone help. It’s really starting to pee me off
Before I bin this smarty set up can anyone help. Only works on my LG tv intermittently. Sometimes it’s great and sometimes not
I have an iPhone 15 pro max, unlocked. I’ve recently started getting message saying ‘sim error’. Have to restart my phone. What should I do?
The first transfer of my number went (relatively) smoothly, at least compared to my partners. That took nearly two weeks, multiple emails and calls to smarty and then to be presented with a discount for the hassle of... £5, I told them not to bother....
Unable to make wifi calling from phone, it has worked fine since January 2025 - same phone - same internet company. Contacted wifi provider no issues on line. Now reaching out to smarty gang. Have latest IOS update, have restarted the phone. Any idea...
I am very politely but having had quite enough of BS today, requesting that you dudes cancel my SIM.Like many people I fell for your very tasteful image, but was always concerned because Smarty is such a twatty name.Long and short is that the SIM was...
Hi, I’ve renewed my sim and it says on my account my plan is paused, didn’t have any issues taking the money out of my account though. No reason given why it’s paused only to contact support team… any idea why? Thanks
I have activated a second sim but i seem to have chosen a data option. I want voice. How do I change
I’ve activated my sim but my calls and texts are not working. The sim only arrived today
I purchased a smarty 60GB for a tenner. The WiFi where I live is out until next week...This smarty sim is the worst mobile sim provider I have ever used. Its totally useless. I have 58GB left out of 60.....excellent signal coverage in my area. Yet it...
Hi all,I've just switched to Smarty and have the app. I want to change password but when I click on the emailed link it just takes me to the dashboard page of the app. I can't see anywhere that would continue the process. Any ideas/Resolution would b...
I hope SMARTY offer eSIM one day it’s something they should consider, especially with newer mobile phones going to eSIM only go on, SMARTY get your skates. on i’ve been very pleased with SMARTY so far very good signal and no issues at all since joini...
As an adult, I prefer to choose for myself what I can and cannot see on search engines like Google. Unfortunately, it appears that "safe search" (ie censorship mode) is activated by default when Google is used via Smarty data on my SIM deal, and I c...
Hello Last access to the website was on Thursday 24th July 2025 in the evening, since yesterday and today I cant access it. I'm not going to name it, its not an adult website I just dont want to advertise it for security reasons. I have tried pretty ...
Does anybody else have problems with their data network continuously losing connection. Other people with me are also on Smarty and they do not suffer the same problem. I've reset network settings but still having this issue. It is sporadic but I thi...
Hi, do smarty sell gold mobile numbers?many thanks
Hi I live about 8 miles outside of Bath and have no network coverage there at the moment but the Smarty coverage checker says there is an issue they are working on at the moment. I went to Keynsham on Monday evening and had no network there at all an...
I have had my sim 2 months now I have not been able to ring out in all that time I’ve been trying to get this resolved with no success, please can we get this sorted.
