Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
My son and I both have a 6GB plan. A few days ago we upgraded to the Smarty promotion of 12GB for the price of 6GB. We received confirmation from Smarty that both had been set up. However my son has received notification from Smarty that payment h...
Hi, I have changed a new plan based on the offer on my Smarty page which is 32GB for £7, but strangely I got 15GB for the same price. Do please i need your help to change today because it is supposed to start on the 8th March 25. I appreciate that ...
Moved from O2 last week because of escalating costs. PAC Code from O2 instant. Activated Smarty SIM Thursday and applied PAC to port my number to SMARTY. Didn't port next business day as stated. Finally ported this lunchtime. Despite my area bei...
I want to put my Smarty Android plan into my iPad but it seems the Sim is maybe locked.Going away so maps are clearer on ipad
EVERY ONE using SMARTY be warned they are asking for your DATE OF BIRTH when they don't have it on file anyway, how are they going to verify this information.
I have just purchase unlimited data, however the internet is totally unusable as its around 0.48mbs. So impossible to use, the signal is 4g and the strength is good. So why is it so slow. To be honest I just lime a refund and the product has been mi...
Need a sim pin
I have NOT been able to receive or make calls !!! I Just get a silent hang while trying to make calls then an error message “” CALL FAILED “”… and I call myself and it goes straight to voicemail ( which I don’t have setup !!!) even when set to 4G / v...
Hi, I cannot make make calls or messages. I can receive them?!I tried my phone settings but think this could be SMARTY related.
Hi good afternoon I have a smarty SIM I so happy with your SIM I am going to India on 1 April 25 and I want the same number I hope you have understood me what I tried to say if I go to I need roaming SIM yes or no just let me now please thank you fo...
How to I cancel the simcard? I trued to add my plan but instead it ordered a new simcard. How do I cancel the new order? There is new number to call customer service directly!
How do I get a refund on a simcard that hasn’t bedn activated yet?
Hello all, I have just upgraded my account from the 6gb a month deal to the 12gb deal. While the account is in my name I also have my eldest as part of the group and was wondering if they would also be on the new plan or would they remain on the exi...
For the past two months I have ubchecked the Auto Renew and Securely store your payment details boxes as I am not currently using the SIM. However you continue to bill me each month and I want to know why and how I can get a refund?
Just transferred my SIM card to my new iPhone -16e…. No 5g anymore …. All phone settings are ticked for use of 5g and I live approx one mile in a clear line from the nearest 5g mast … can’t understand why no 5g
I bought my wife's sim card so it is in my name. I'm dying of cancer this year, how do I fix it so she owns it? Probably the same thing for the one for my iPad.Thanks.Doug Weller
I have a smarty sim in my router in my caravan. The site closes soon and I would like to temporarily stop my account for4 months. There's no point paying for it whilst I am not there. Can I cancel and rejoin in 4 months time ?.
