Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I cannot access voicemail ,is there a network problem?
I’ve been getting no caller id’s can I find out whose number it is by checking my bill log?
Does anyone at SMARTY offer support here? All the posts I've seen are all very old.My question, have a smarty sim in a spare phone, ordered two new sims for other family phones. When I tried setting first up it seemed to fail at every level. Support ...
I have 2 plans one data and one full sim tel and data - I can only access one on my dashboard just don't know where the other is or how to access it. Same email address used for both.
I will be shortly moving to Italy for a year then returning to the UK. I am required to have an Italian mobile number so I won't be using my current number. Can I just stop my plan until I come back and reactivate my SMARTY number?
Can I use this service when I go on holiday to Lanzarote.
I'm in Singapore and no data available. I have purchased out of plan add ons, and yes before you ask i have changed all the settings, manually selected all networks etc. I travel here frequently and data with smarty has NEVER worked despite doing eve...
Dual sim phone with smarty in slot one and EE in slot 2.Priority for calls, sms, and data is set to sim2 = EE network.never had this many problems before the switch to 4g-volte but anecdotally it feels like it's getting worse.Full signal on smarty an...
I got my gift card offer yesterday. I was due a £10 gift card along with my partner who I referred. It starts that if we are both on a tariff between £10 and £15 that we would both receive a £10 gift card. I got sent a link to claim a £5 card and my ...
I added a new plan to my group and whilst the new SIM will be sent out to me, I wondered if I could use a SIM I already had been sent (new, unused, still in it's envelope)? In the SMARTY dashboard, it says it's waiting for a number, so I guess I cann...
Hi I recently purchased a SIM from my local store downloaded the app activated the SIM topped up but it's saying I need to wait for a new number
I've brought a SIM card from the store I've activated it and topped up but I think I've paid for a monthly plan instead of pay as you go
Trying to add a 3rd sim to a group plan. I try to follow the instructions but don't see any options for Group Options or +Add another Sim or any way to add a 3rd SIM
Hello, I can’t make calls to Irish republic numbers, which I thought was part of my plan (Unlimited) Can anybody adobe please? I’ve been on and changed the roaming settings as let the smarty video advises but still can’t make calls, many thanks
I have not set up voicemail, but callers are are answered and asked to leave a message. I then get a notification to say I have a voicemail, but when I click on the link to listen it says I have not set it up. This doesn't seem right. Any suggestions...
Can I use my allowance in Norway?
