Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I want to setup a group with a new plan for mother in law. I need the new SIM card to be delivered to her address as I am staying with her for a couple of weeks and can help her set everything up. I don’t know how to specify her address for delivery ...
I have a OnePlus 5. I really like it and pre-ordered it when it first came out. I am in no desire to upgrade my phone – and yesterday I found that I couldn't make or receive phone calls with it. Smarty support told me that 3G was turned off in my pos...
Is there any way to reopen a closed account, as my email is locked to the old account?
I am using a samsung phone as a mifi device, purposely bought with a damaged screen because it was cheaper than buying a mifi device. But it is limited to USB 2.0. I changed cables to 3.2 and the realised the phones usb port is still only 2.0 - my pc...
We have been waiting now 24 days for a number transfer. This is ridiculous. The apparent email option in the FAQs takes you to the webchat and the compensation links are broken. Beginning to regret moving my family sims to smarty if I am honest. Anyo...
Signal cut out yesterday afternoon, Thursday 24th. Put it down to atmospheric conditions, as it looked like storm coming in. Went down the pub in order to use their WiFi, but that was also down. Several customers who are on the 3 network told me that...
Hi, I was a customer on smarty for a good while but left saving pennies to go elsehwere to come back to find the place I am now living had terrible 3 network connection. Everywhere else around me was rapid except here. That was 3.5 years ago.After be...
I have been having a problem with my Internet connection all evening and still not working properly what is going on I recently switched networks to join smarty based on smarty saying I would have 99.5% coverage and fast and reliable data coverage so...
Hi I have unlimited data 5G SIM and I need help with suggestions please...I want to set up WiFi in my new home and I need ideas on a Router, which one is suitable with Smarty?. I am basic when it comes to technology so I would appreciate any suggest...
smarty is blocking some sites that are not adult sites. some examples:deviantart.comarchive.orghow do i get sites like these removed from the adult content filter. i dont have a credit card so cant get it removed
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Any tips for getting EU roaming to work on an iPhone? I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data/MMS APN to mob.asm.net. Roaming is switched on. I’ve re-started the phone a few...
I activated my sim card this morning and my old telephone number hasn’t been transferred - what can I do
We have been charged for 3 separate direct debits with SMARTY but only have two accounts that we know of. It's possible the 3rd one was for a family member who no longer uses it, we used to pay the bill. I've tried all my known email addresses to log...
I want to skip the name recording in voicemail setting
Does smarty have they own voicemail instead of recording your own?Thanks
I have asked for a replacement SIM card 10 times in the past 3 months and have not received any. Every time I click the link for the SIM to be sent, nothing happens. I also recently made a group phone and added 3 members of my family to my account an...
