BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
No internet
I haven’t receive my SIM card yet, but I accidentally hit the activation button. So now I don’t know how to cancel it and also how to find my deliveries. If could, how can I cancel the ordering data plan?
Why I did not get internet in Lithuania , where is my 12 GB
My SMS are not been sent / received ?Friends are texting via SMS and they are not coming through?imessage / Whataspp are working fine I have done everything been suggested - any advice please
Find out about unlimited data
I’m currently abroad in Palma, and don’t have internationals calls / texts on my Smarty Package (£16 Unlimited Data, Calls and Texts). How come, when I send an SMS (not an iMessage) it gets delivered to the recipient back in the UK ?As I said, it’s n...
I recently switched my SIM from Lebara to Smarty. My phone is mostly at home, where I have good coverage and a strong 4G signal. However, I’ve been receiving complaints from people saying that my number is not reachable. I even missed a GP telephone...
My number hasn't transferred yet, help!
I had switch my old number from Lebara to Smarty. IT SHOULD start from today (25/10/2024).However it seems not functioning.
I have noticed that Smarty seems to take an age to log onto a local overseas network service provider, when arriving abroad. As usual as soon as we land I switch my iPhone 15 pro on by turning off flight mode. It then seems to take an age before th...
Hi,A very simple question, but I'd like to resolve it before we go to USA.I have dialled USA from UK and obviously used the "001" preface. On arrival in USA I need to phone the hotel who will send a shuttle for us. I will be using my UK Smarty SIM.My...
How can I opt out of "your account will auto renew" text messages from Smarty. I don't want every organisation I deal with sending me expected messages over and over again.l
Hi everyone, I am at my wits end - my partner and I recently switched to SMARTY and chose to keep our old numbers. We have had notification that the port was successful and our old numbers have transferred however within ‘Phone’ in iPhone settings...
Please i just joined this smarty. Waited for my sim and its arrived and I've activated it. Now the wifi is on and I can see it but how do I know the password? I want to change the wifi name as well and change the password. Where can I do all that?
I recently returned to Giffgaff after being on an EE contract for a few years. I would have chosen Smarty if it supported eSIM, but there appears to be no effort whatsoever to adopt the new technology. I keep checking back because I do think Smarty r...
Unless this is fixed I shall be moving networks as its impossible to run a business when after about 60 days the greeting gets deleted. My voicemail asks people to leave specific information so it starts become obvious when yet again it's been delete...
Can you please tell me why I cannot phone 0800 Numbers
Why has my number not ported over
