Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have a new android phone and bought the Smarty unlimited data sim to use with it. Despite following the tutorial here and Google search, when I turn off my wifi, the data still doesn't register/work. Use of mobile data is enabled on my phone, and t...
Once Three and Vodafone are able to share mobile networks, will Smarty users be able to make calls and texts on the Vodafone 2g network in very poor signal areas?
I tried to send just 13 texts on a group msg and received a "Message not sent: service not activated on network" error. After a long and painful online chat (you know the kind: turn off phone take out SIM wait 3 min etc etc) the online rep decided I ...
I accidentally paid £10 twice last month. Now I am getting a message saying I only have 7 days left. So why isn't that extra £10 that smarty has in my account being used for the next monthly top-up?
Help, I inserted my SIM card & registered all relevant info. I’ve done all that’s been mentioned. On my phone it still says no SIM card. I tried in my own phone & still nothing. How do I get a new SIM card sent to me??
How do I switch to a student plan from a normal unlimited plan now I've started as a student i can't do it everytime I click buy plan it just takes me to my dashboard.
Hi, I am going abroad for a year and coming back to the UK. So while abroad, I will not be using my SMARTY sim or number, is it possible for me to keep the phone number and sim active without paying for a plan for the duration of the year? Thanks!
I use my sim in a wifi hub and not a phone. is there a way I cam use this abroad in the eu
The pinned 5g network device compatibility message above is timestamped 2023.Isn't it time to update it?Spilly80
Why is it that every time I access the website and/or app (Android Galaxy S23 Ultra) I am constantly nagged to enter a verification code (sent via email or text). This is especially annoying when using the phone app as it explicity it asks if I "tru...
I got my sim in a mobile router and its only putting out 1.20 mbps Cant do nothing with it to slow
Does anyone know how to make contact with Smarty other than chat box? Day 4 of plenty of signal. However not able to make calls or maintain data signal. I have looked at my postcode area. “We're working on the network in this area at the moment. We...
Hi I’ve been charged twice on my account how do I sort it? regards John Ledward
What antivirus a people using on their phones?
Hi, I have a 15GB data only sim for a mobile router in my motorhome. I am going to the EU for 6 weeks and may need more than the 15GBs. If I buy a data add-on can I use all of it in the EU or am I limited to the 12GB fair usage how ever much data I b...
HiI've changed my CC provider, and need to update Smarty.Try as I may, I cannot navigate my way around your website to accomplish the above.As I'm old and getting more frustrated by the minute, I need some help please. Preferably of the "hand holding...
