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Forum Posts

PAC code

Hello I want a PAC code. I keep sending PAC to 65075 but the reply is same Sorry, due to a system issue, we're unable to process your request. Please try again later, or log onto your account and try online or contact Customer Service.

Data & Calls issue

Over the last few days I appear to have an issue with accessing my data and making/receiving phone calls - anyone experienced this?. 

VoLTE

My Sony Xperia 1 iii not work with 4g calling so looks like people are going to be leaving smarty unless they sort it out

Resolved! iPhone SIM...

Evening I just bought a new (unlocked) iPhone 13 to replace my Galaxy A6.  Do they use the same SIM card?  The Galaxy card doesn't easily fit in the iPhone tray, and there is no "cut-out" in the tray to orientate the SIM  card. TIA.

Going to St Lucia

Please can so tell me what setting my iPhone should be on when visiting St Lucia in the Caribbean as last time I went the £15 top up lasted 1hr without using the phone at all. 

Sim

Can I get a second sim card for part-time use in another device to Ave keep changing my sim card from one device to another 

Resolved! My add on is not working

Put an add on yesterday as I ran out of data. It still hasn't activated and timer is going down. I also issued a single payment to smarty yesterday to buy this add on and it took 4 payments instead of one. Messages kept saying payment failed so I kep...

Calls cut off after a few seconds.

For over a week now I have been unable to receive calls during working hours but then in the evening calls are normal. The signal indicator on my One Plus phone shows no bars from approximately 09:00 to 17:00 and then 1-2 bars in the evening. All my ...

Visual Voicemail

I’ve noticed that visual voicemail is now working on my iPhone, must have been a recent update by Smarty

Lozcart by SMARTY Pioneer
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Mobile internet in devon

Up until maybe 1 1/2 months ago I was really happy with smarty, so much so I disconnected my landline and moved to a sim router, but after months of utter joy it’s gone to pieces. Sometimes I don’t even get the internet on my phone and the router buf...