Severe reduction in download speed

[Ceef49_]

our download speed has gone from rangex209/500 to yesterday 7 and today up to 28mbps anyone had same problem , cant stream tv, have rebooted everything phone/router to no avail

[RachelM_7667]

That sounds incredibly frustrating Ceef49, especially when you're trying to enjoy streaming. We know how important a reliable connectio...

You can check here for any disruptions or outages that may be affecting your service https://smarty.co.uk/network-status-checker

- Rachel