BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi, I have ported my voice and number to data only sim!, i can not activate voice and text bundle, what to do now?
Iam trying to order a replacement SIM for my son. He is in my Group Plan. When I go to order one it will only allow me to order a SIM for myself [group owner] I see no way of ordering for someone in my plan. Could someone help me please?
I haven't got a new and its been activated for a long time (over a year).but now it is saying this "We noticed you activated your SIM. Do you want to bring your phone number to SMARTY?"Do I need to say yes to bring my number over? if I don't do i los...
Old number stated would transfer end of 2/12/24. Now states end of next day. Still not transferred.
What is the longest wait for a number transfer??
Hi good afternoon, I have transferred my number over to you but I can't make or receive calls. The data works & I can send & receive text but I cannot make or receive calls at all. Can you please help as I need to be reachable at all time for family ...
Hi,I have a LG G7, I have changed my number to Smarty in October. It was working fine, I was making voice calls and receiving calls, but now calls do not work. I have done the network setting and APN as suggested here.everything else works normally, ...
Hi! I've been with smarty for 10 mnths now and it appears my PAC has failed! Had this number for 15 yr across quite a few networks! Am i screwed? Will i loose this number? Smarty cant answer! Can anyone out there help? John.
I am going to Australia for three months can I use my data text and calls with my plan ?Susan George
Hello All I am a Newbie with SmartyI have a question when using my phone with gmail.I have been sent an email by Smarty which is welcoming me and showing me what is available with them, at the bottom is a log in button which I press and takes me to t...
I have just moved my contract and number from Vodafone to Smarty and everything is working including the Internet EXCEPT when I try and use a parking App (Ringgo, Paybyphone etc). Mobile data and roaming are on. The settings are as per Smarty's instr...
Moving to SMARTY after being really messed around by O2. They mistakenly terminated me entirely meaning the PAC they gave me to switch is invalid, hence SMARTY is struggling to complete the transfer. I've had to start a new contract with O2 to get my...
I need to order sim card on group plan but it keeps saying the wrong one despite me clicking into the account. If I press yes this one I'm worried wrong one will be turned off.
4 reasons why I moved from Vodafone to Smarty: Price (very competitive for unlimited calls/texts + 40GB of data/month); SIM-only contract terms (1-month rolling contract; in EU, no roaming charges and 12GB/month of data without charge); Signal streng...
I am occasionally getting very significant delays in my voice calls, so that the other person does not hear what I am saying until later, and it is impossible to have a discussion. This has been happening on and off - has anyone else seen this proble...
All ,I hope someone can help me I have recently come to smarty and set up a group plan for my family, one of which was under 16, I setup the account under my email as I thought he could only have an account over 16 ( after reading on here I find out ...
I have had a smarty accident for about 2 years and managed most months with my 8GB data limit for my regular use. But this month (4Nov to 3Dec) my data ran out within a week and I have had to add on 2GB three times !! Annoyed and perplexed as to why?...
I was told my data was running out a week before end of monthly contract. A day later my data ran out. I took out an add on for an extra 10Gb for £9 which should have been more than enough for 4 days when contract renews. By the end of the same day y...
This is very much disappointing that the voicemail activation process is so hectic and time consuming but the end result is 0. How can a smarty SIM user set of the voicemail?
