You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Can't find anything or the website that addresses sim swap attacks.What does Smarty do to prevent to prevent sim swap attacks? I'm looking to be reassured that Smarty does not make it easy for some imposter to call them and pretend to be a genuine Sm...
I have a SMARTY SIM that a friend gave me, and on the instructions that came with the SIM, it said to download the SMARTY app to activate it. When I downloaded the app, I started to create an account, but it wouldn't let me login to that account unti...
I have the unlimited calls option for my package, and for the last week I have not been able to receive or make voice calls in England. Please advise what could be the problem.
Hello, I tried following the Smarty advice to set my Samsung phone Roaming up - having received an email from Smarty with instructions. Upon checking, the phone's setting already had the correct Access Point Name. Is it therefore as simple as selecti...
I have inserted the Smarty Sim into my new phone (as old one is not working). To set up the network as Smarty does not appear on the listing I need the SSID number. Can you help?
I signed up to smarty but never got my Amazon vocher.
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Hi. I'm trying to see how much data I've used while roaming abroad. The smarty app only seems to show total data used (while in UK and EU) . Can I isolate data used while roaming?
I am on Surrey/Hampshire border in Rowledge near Alice Holt Forest. The network signal in my house is very weak and unreliable! Smarty tells me there is an ongoing issue every time I check and this has been happening for several days. Why have I not ...
I'm currently on the 40 GB double data plan so I get 80GB. If I change my plan to the 100GB Will I get double data too, as advertised to 200GB ? Thanks
We used to have a strong signal here Ch54LS but in the last few weeks I am only getting 1 or 2 bars phone strength. I am unable to find out why its dropped not even trying to contact Smarty on here. Seems they make bit difficulty for you do do so. I ...
hi,ive sent my pac code to an old sim card that ive lost by accident,is it possible to still transfer my old number to my new sim card.
When I call one particular mobile number (either through WIFI or mobile network) I always get a USER BUSY message and engaged tone.I have tried this number from a different mobile also on Smarty and get same problem. If I ring through my mobile VOIP ...
I live in Gilwern, South Wales, and our SIM card internet is down (again). I've checked on the '3' website and it's the same old message, something like "we're sorry etcetc and we're working on it" but can someone please explain to me how my 'other' ...
Requested a replacement sim and over a week.still not delivered and my services on my current sim has been paused and cant be activated. Cant go out as I have no service and needs to be always connected as im recovering from stroke. Not happy about t...
My internet in not workingi have a plani have done all of my checksi have rebooted my rooter and pcstill not internet can you help me?
i have a smarty account where i have two numbers the main acc is where i used a data sim in the camper due to not using over the winter the account is now closed. the problem i have is my mobile is the other number i need to update my card details bu...
I transferred my old number over to Smarty months ago but when I messaged my son the temporary number appears and when he replies I do not receive his messages. I am not particularly tech savvy.
