Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi,I received my new SIM today and when I ordered it I provided a STAC code but now realise it should have been a PAC so I can keep my number. Is there a way to change this before/while activating SIM so I don’t lose my old number?Thanks
Hi guys I have forgot my email I signed up to smarty how can I find my email. I have 3 different emails
I have moved to a different provider. My own account is closed. I can still access my son's account who was under my own account. However, Smarty is saying my request for a PAC for him is failing authentication. I'm getting no information back from S...
I've paused a plan that I manage, I've just rung the number got connected to voice mail, can put a suspension message on it
Trying to upgrade my phone plan
Does any one know how to remove a payment option? My account lists several debit cards I have used for payment in the past, as well as the current one. I want to remove these from the list (housekeeping) but I can't find how to do it. If I select on...
HiI've been with Smarty for over 1 week and I'm unable to receive incoming calls. I can get calls and messages on WhatsApp and I can also receive SMS messages but no calls. If someone phones me they get a message that the number is not available. I b...
Hi everybodyI've just signed up to Smarty and as usual there are a few tweaks one needs to do to get everything running as you'd like.I'm getting there but I'm having a problem with the Voicemail.The voicemail is all set up and is working fine but ev...
I recently purchased a Smarty sim card to work with a Tp-link M7350. I am connected ok. I have 3 and a bit to 4 bars on the 4G icon on my router. I have put "mob.asm.net" in APN in dial up settings for my router. I have selected 4g only. I am based i...
I transferred my old number from o2 and activated my sim. I activated sim and also received email trat transfer is completed, my old som card stopped working. I put my new sim from smarty and its not working l, i checked settings, reset phone few tim...
When I try to order a replacement sim card it defaults to my main account number. I need to order a new sim card for my group account number?
I hope SMARTY offer eSIM one day it’s something they should consider, especially with newer mobile phones going to eSIM only go on, SMARTY get your skates. on i’ve been very pleased with SMARTY so far very good signal and no issues at all since joini...
Since arriving in Australia, I've been unable to use my Smarty UK SIM (just required for 2-step banking authentication etc as I have a local SIM for calls, texts and data).The SIM is recognised by my phone and multiple local phone signals are identif...
There are numerous instances these days of SIM Swap fraud. In addition to setting a PIN code to unlock the SIM card, what else can we do to prevent scammers from persuading SMARTY that a SIM has been lost or damaged and handing over a new SIM to the...
Hi can you tell me how to set up the apn profile to allow internet box to work in eu. The settings page request the following.profile namedial numberAPNuser namepasswordprotocol (pap,chap, pap and chap)
I am moving from GiffGaff to Smarty but the PAC code they have given me won't work in the smarty portal. GiffGaff have checked and the PAC code is correct and valid but it still won't accept it in the portal and I cannot get to talk to anyone !!!
hi anyone else servers down today located dy14 area
