Recent DiscussionsAdd-on credit to account balance Does anyone know how to convert one of my group’s outstanding add-on credit to their account balance? There does not appear to be the options available that are described in the FAQ and other chats....Problems activating my e-sim My barcode is not showing on my laptop. I am trying to paste my lpa string. received my activation code on the 18 June. Need a new activation code. Is there no way to talk to a smarty app customer se...Adult content blocked on mobile data... ... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifi...SolvedMass-Delete multiple voicemails - can this be done? Is there a fast way to mass-delete voice messages ( either "all from this number" or "entire mailbox")? I sometimes receive say 20-30 blank voicemails overnight (nothing suspicious, just a relative ...UNABLE TO MAKE CALLS OR ACCESS THE INTERNET I am now entering the third week without the ability to make calls or access the internet. Each time I contact support via web chat, I receive the same generic response: “Sorry for the inconvenience,...Transferring my payment to another SIM Hi, newby but tricky question! I've had a SMARTY SIM for a few years in a portable router which is lost (I know, I know, I should've cancelled my SMARTY plan ages ago!). I help run a tech drop-in f...Not recieving phonecalls Hi.. I have had issues with receiving phonecalls for years! It's a sporadic problem. I am sometimes not able to make or receive calls. I thought it was the device and went through a lot of trouble s...WiFi hub abroad ? How do I get my WiFi hub to work abroad. All guidance are for phones or tablets. No settings on a hub? Is it possible any suggestions please Contact Would be nice to talk on the phone with a human from smarty How do I raise a complaint Can someone let me know how to raise a complaint please as an agent has stopped responding but left the chat open so I can’t start a fresh one it has now been 3 days
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Newest topicsMass-Delete multiple voicemails - can this be done?WiFi hub abroad ?WiFi in LeedsSIM CardNot recieving phonecallsProblems activating my e-sim