Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Hi. How can I enter competitions by text? I have tried a uk add on but it still will not allow me to do this.
LisaRus_2736797 no connectivity
Iam trying to order a replacement SIM for my son. He is in my Group Plan. When I go to order one it will only allow me to order a SIM for myself [group owner] I see no way of ordering for someone in my plan. Could someone help me please?
Thinking about creating a group, but wanted to know about payments. Does each member of the group have an individual payment method, i.e. their own bank card, or is it a single consolidated payment taken from the group owners payment method?Thanks
Verification codes from banks when shopping have not come through. Why?
When i call someone on smarty network, i can here the ringing on my phone but the receipeints phone does not ring out
I am confused with my internet, I live in the HD8 area Huddersfield and I lose the internet daily between 07.45 to 9.15, 12.00 to 13.30 and 15.45 to 17.00. Why is this it does not happen in Wakefield but here it is annoying to say the least so I say ...
Hi All, new customer here. I got a Bonus SIM in with my new SIM so thought I would get my Daughter a contract. Disappointing too see that the new offers are only available to new customers, but I digress. So I am all set up, I click on the Group ...
Just bought an unlimited data only sim. Plugged it into the router, but only achieving 0.55 mbps download.Smarty say excellent 4g coverage.Got replacement sim and a new router but still the same.Can anyone give some advice on what we can do please
I'm certainly not that critical when it comes to smartys mobile service infrastructure when it comes to cost and being able to manage expectations for them. But I live in Scotland and have just moved to them from BT mobile due to cost. So I was expec...
Has anyone else experienced this issue? I've followed all the APN changes on the Smarty website, checked data roaming is on, mobile data is on, restarted numerous times, removed VPN etc. Using OnePlus 11. I'm in an urban area with 5 bars of 5g. I jus...
Hi my abroad using Smarty for the first time and roaming isn’t working. I have an iPhone and the next work is intermittent, showing 3G on and off. I have tried all the settings but still not working
I’ve been trying to get help for days with no joy! There seems to be no common sense being applied here.In a nutshell it turns out I have been running out of data on my mobile due, I think to it is not my owner account!? Don’t ask my why or how it ha...
HiI'm new to Smarty and have signed up for the social tariff. I had to cancel my home broadband recently, so need both home broadband and mobile phone services.I have a router that works for streaming Internet content and supports over 20 smart devic...
I've preset settings as recommended by SMARTY but when not connected to Hotels WiFi and try to use Chrome I get Internet not available! Obviously I'm missing a step, any suggestions?
My iPhone won't accept calls from witheld numbers despite my phone settings allowing this type of call.
Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
