Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Two full days without the ability to make voice calls (wifi calling also doesn't work). Multiple other people on local forums with same issue and my wife's phone on three is the same.I've had a text saying I've got voicemail but can't access it!What'...
Hi. I seem to have bought a 3 day data pass twice. I've been billed twice, and now have two data passes running concurrently, one of which started 1 minute after the first. Is there a way to obtain a refund for one of these passes? any help gratefull...
I received email regarding special offer upgrade to 50GB with zero extra to pay. Then, I tried to change my plan and Confirm the plan change and hit Pay. However. I found out that I will be charged £7.8 for change plan.
To whom it concerns I set up my phone for overseas coverage in Australia and New Zealand it qprin Aick
Help please.I need the Pause on my Smarty account stopped & plan made active again.I’ve renewed my plan & the transaction has gone through, reflecting on Dashboard. Despite this, I’m still unable to use internet & make calls.Please can someone advise...
Hi,I’m trying to find Smarty Customer Service’s web chat webpage on the Smarty website, but can’t find it & go around in circles.Please can someone send me a direct link to Smarty Customer Service web chat?Thanks, Bhavini
Tried to set up call forwarding using instructions from Smarty but getting message connection problems or invalid MMI code. Anyone any ideas?Thanks
How are you finding our login and authentication process? Share your experience and any difficulties you faced in particular. Here are a few key points we would like to know: Overall experience: How would you rate your overall experience with our lo...
For my phone to work abroad, the page "Setting up your Android device to work abroad" tells me I need to change my Access Point Name (APN) to mob.asm.net. It has only recently changed to wap.vodafone.co.ukDo I still need to make the change?Do I edit ...
Looking at my Access Point Names (APN), I note that it shows: wap.vodafone.co.uk. Does this suggest that:The Vodafone merger has completed?I now have access to the Vodafone network, and hence increased coverage?
As title says I can't get a signal or smarty says they activated it and it hasn't,but I put in a free smarty SIM from the shop and I got a signal,so what's up?,I can only do this for a couple of days or I'm getting the internet put back on in my hous...
Hi my son is abroad out of the eu. Am I able to add on international roaming into his account so his phone will work as we are both smarty customers or is it only him that can do it? Thanks
Can't make calls only place messages
HiI have dropped my phone, my screen now doesn.t come on. I have a spare phone that I can use until i get it fixed or get a replacement phone. I have put the sim into my new phone, it works for calls/sms etc however I cannot login to my google accoun...
OK, so I am trying to point customers, posting on here, to the SMARTY contact page so that they can use the Chat to get help and yet I am getting this message when I post the link (spaces added to ALL references in this message to 'h t t p s' as with...
Received email this morning about account closure as i haven't logged in for a while is this a joke?? Quote:We’ve not seen you for a whileHi ******,You've not logged in to your SMARTY account for a long time, so we're going to close down your account...
Hi. I have two Smarty plans, one of which has just expired. I've been trying to move the expired plan's phone number to my existing Smarty plan and have tried everything I can think of, but to no avail. When I enter my PAC code and phone number, I'...
Got new sim today minutes and data sim. Thought I ordered a data only sim. Cctv says unsupported sim. What can I do as don't want 2 sim plans
Hi. I've been unable to send texts, makes calls for the last hour or so now. Is the SMARTY network currently down?
