BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
My phone is set up for use abroad and I have an out of plan add on. But I still can't use my phone abroad. I think this is because I switched the phone off before leaving the UK. How do I re-connect? I particularly need access to text messages
Hi,My account has been closed but I would like to rejoin Smarty and get a new SIM card. However, it's not allowing me to purchase a sim. What can I do? I've tried a few times and when it gets to paying for the SIM and plan, it says there's an error. ...
Hi,My SIM card has got damaged, and I need to activate a new one.I need to keep the number as well as my plan.I would like to ask about the £20 Amazon gift vouchers for reference and a refund I meant to received some time ago.
I changed from giff gaff to smarty got new simcard with number on which still shows on my mobile I have just transferred my old number from giff gaff but not showing
Hi,My SIM card has got damaged, and I need to activate a new one.I need to keep the number as well as my plan.I would like to ask about the £20 Amazon gift vouchers for reference and a refund I meant to received some time ago.
Has anyone else realised Smarty mobile not working in Manchester or south Manchester. Could not make a call or get on wifi. System seems to be down. Today monday 9th December after 11.40 am.
Hi,Iphone 11. Smarty works well when phone plan has data available. As soon as run out of data, calls and text to and from phone also stop immediately. If I top up, it works again. What is happening and how can I sort this as have no intention of g...
Hi smarty have paused my plan and for saying to contact customer services wont let me log in through app no more they've even taken the money for my payment that was due out today anyone else has this issue
Hello!Can I use my smarty unlimited data sim in my iPad? And if so can I use it in EU on that tariff? And if so would it still be unlimited? Thanks!
Why downloading speed is so slow 60-80 kb/s, on 3g it was 400-800 kb/s?
I am having serious issue in both receiving and making calls from my home. I need to go out and make the phone calls. The calls are all ok outside or even inside my office, but at home the service is just horrondeous. My phone is 5G compatiable and a...
I thought this was fixed? Partner has received 2 alerts in the last 13 hours (Vodafone) and I've received none (smarty).All settings turned on.Smarty?
I have 2 current data packs but can't find the second one they are both active
Also I'd really like to use the other account is there a way to get a sim and transfer info to it the 2 account where only paid last week
Just joined Smarty with my Samsung A34 5G dual sim.Wifi calling works with both sims simultaneously and 5G on both simultaneously, one is on EE and the other is Smarty.There does seem to be an issue with Smarty going onto wifi calling, it seems to pr...
Hi, I have ported my voice and number to data only sim!, i can not activate voice and text bundle, what to do now?
Iam trying to order a replacement SIM for my son. He is in my Group Plan. When I go to order one it will only allow me to order a SIM for myself [group owner] I see no way of ordering for someone in my plan. Could someone help me please?
I haven't got a new and its been activated for a long time (over a year).but now it is saying this "We noticed you activated your SIM. Do you want to bring your phone number to SMARTY?"Do I need to say yes to bring my number over? if I don't do i los...
