Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have forgotten my password and can click to get an email from Smarty which allows me to log in without one, but I can't seem to find, get a link which simply allows me to reset it! Am I missing something?
Hi there,so my step dad had 2 numbers on his group account,his card was compromised and had to go through sending invite email to 2nd number, however he messed this up somehow,he has Alzheimer's so hes not sure what to do with chat online etc, I trie...
New customer to Smarty and was looking forward to the experience, however am having issues with the SIM intermittently not making calls. Am I correct in understanding that if the new SIM provided is possibly intermittently faulty, I will have to orde...
Hi, I'm having trouble sending text messages ever since I have set up roaming following this guide. Since then, I have performed a network reset and also turned off iMessages but still unable to send any text messages. I have also tried to follow thi...
Hi, I've had no mobile data today, anyone else?
I’m stuck, my phone won’t work properly, my plan has been suspended I’m still paying my bill can get started. Very frustrating please help
Very slow 5G 130kbps turn wifi off phone on 4G 250mbps. Sim card is in tplink router at our caravan. Can't watch anything through tv waste of time
My sim card arrived and it had already been opened and I am concerned it may have been cloned or tampered with, I have not activated yet, what should I do?
Hello. SIM card No.: is not active yet! It has been 12 hours since activation! How to solve this problem?
We’re travelling in our motorhome which has Smarty WiFi around Europe for 30 days and have a 15gb plan. Can we buy add on data before or whilst we are travelling as we don’t think the current data will be enough as it drops to 12GB when in the EU
Could someone tell me the correct. Settings to setting up a data only SIM with a 4G router
I need a puk and pak codes for my number
Are there certain plans currently subscribed users cannot switch to? I see a slightly cheaper plan with less data ( I don’t need all of what I have ) being advertised on Reddit and I’d like to switch to it but cannot work out how to.
If I leave before 14 days, do I get my money back
I want to leave smarty need PAC code
I ordered my replacement SIM on 01/04/25 and I still have no received my replacement SIM card. I’ve tried telling the app that it has been longer than 5 business days but it won’t let me select that option. I don’t know what to do
Can anyone tell me why as a new member I’m suddenly not able to send msgs in a group chat that was able to before.
My son is currently in Austria and his data add in is not working. It is showing on his dashboard as completely unused and we’ve changed the settings for his android phone according to smarty’s instructions and video. Is there a way it is meant to be...
