BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi can you refund £5 add on thanks
How do I access adult content?
Ok so I ported over from O2, on a eSIM, to Smarty with a physical sim. The swap occurred yesterday on schedule. However, iMessage and FaceTime only work with my iCloud email, and in the iPhone 13 settings, my number isn’t visible. Just updated now to...
Hi all, I've noticed a LOT of issues with bringing your number over from previous supplier.I did it last week from EE and now I can't ring out anyone or text certain people. The internet works fine, but can't actually use the phone as a phone.Does an...
I work in Aviation. I’ve been in Greece, Spain, and Portugal the last 3 days. My phone connects to a network while roaming, displays 4G or 5G but nothing works. It won’t even load a google safari page. Settings are all correct. Ive no idea why it won...
I’m going on a cruise from Southampton to cork. Can I use my mobile data aboard the ship
I am unable to enter competitions on short codes I could do this with 3 but I’m not getting access now can this be unblocked
How do I pay to unlock?
I have just transferred over from Three. I realise Smarty is owned by Hutchinson who own Three but as a Three customer my data usage was around 1.5gb per day on mobile data. I have not changed my habits, still the same but the mobile data usage on Sm...
OK since 11th separate Ive lost calls going out or in and voice mail Ive got taxes and Internet im on 4g and phone is volte i cant call from house but if i go to Glasgow city centre half a mile away i can make calls thanks for any help
I have 3 sims, 2 phones and one in a home router.CT68UF have had terrible service for months now. Calls don't connect or drop out, Router can't cope with basic TV streaming. Over the summer have been in France, Italy and Greece and no problems. Custo...
Can anybody help me with a lost phone in sweden after it fell off my motorcycle?I am touring the Scandinavian countries and it's a nightmare without any data or Internet access.I have had to buy a new phone in finland.Will smarty be able to give me a...
Hello there I have several uncleared and pending £1 payments to smarty as I tried to have adult content enabled and very my age still waiting for some moves on this matter, my question to you is there anything else I can do to sort this matter out.? ...
My network has been down for more than 2hrs. Bucks
Fast broadband access in rural Suffolk remains a struggle. We switched from Three to Smarty because of the lack of a contract and cheaper price, and expected roughly the same performance as they use the same network. However, the download speed has d...
I am getting desperate. I switched from Vodafone to Smarty about 8 weeks ago and ported my number using the PAC code Vodafone gave me. Since then I have been able to receive some calls but not others. However the most important factors are the follow...
My number was supposed to be ported from Lebara to Smarty nearly 3 weeks ago, yet nothing has happened.SMARTY sent out a replacement SIM and that also doesn't work.I try Smarty's awful chat everyday and all of them are completely useless. All they sa...
