Forum Discussion

DonnaMc_2474284's avatar
DonnaMc_2474284
SMARTY Pioneer
27-10-2025

15 months for free?

I got a message from SMARTY going like this

Hi Donna, we’re extending your deal for no extra charge for 15 months from today. Simply sit back and feel the love ❤️ Terms apply

 

can someone tell me what this means 

1 Reply

  • AndyPandy's avatar
    AndyPandy
    SMARTY Commentator
    27-10-2025

    Hello,

    This sounds like you are on a promotional offer. These offers usually have a set amount of months before the price goes up or the promotional extra data is removed and you go back to the standard data allowance for the price of your plan. Your offer was extended for 15 extra months meaning for at least 15 months, your plan will stay the same. It is also worth noting that you are not locked in a contract for 15 months - you can leave or change your plan at any time. I hope this helps! :)