Forum Discussion
Over 18 lock
Trying to turn off the over 18 lock. Even though it presents my card it says it's a unable to process it?
4 Replies
I should have read you reply fully sorry. Now emailed them. Many thanks
PaulSti_4200330 Is it a debit card? SMARTY needs the card to be a credit card, as current accounts can be used by under 18s.
You can also Email a specific address if you don't have one, or the process fails. Look at this help article for more information: Parental restrictions | SMARTY Help Centre.
Yes, I don't own a credit card. It begs the question though why pre populate a card that is not accepted. How else can I do it?
PaulSti_4200330 I guess it is to make verifying effortless if you use a credit card as your payment method, instead of re-entering those details again.
How else can I do it?
Check the help article link I sent in the previous post.
