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Sim won't work in basic phone

PheonaL_2290897
SMARTY Rookie
SMARTY Rookie

I have a basic handset, with no Internet connection (think original Nokia style). I have got a smarty sim and it won't recognise it. So I got a new basic phone - still won't recognise it. I've ordered a new sim... same problem.  Does anyone know why it won't work? The phones are unlocked.

3 REPLIES 3

leedorney
SMARTY Teamster
SMARTY Teamster

What phone do you have, is it 3g or have 4g also ?

Chalkychap
SMARTY Major Player
SMARTY Major Player

Your phone would need to be at least 3G capable to work with a SMARTY SIM @PheonaL_2290897.

And from 2025 onwards, your phone would need to be at least 4G capable.

Perhaps some basic handsets don't have 3G capability.

lukefow_2236187
SMARTY Commentator
SMARTY Commentator

old basic phones normally use 2G, smarty, which runs on the three network does not have 2G because three has never had a 2G network