Forum Discussion
Sim won't work in basic phone
I have a basic handset, with no Internet connection (think original Nokia style). I have got a smarty sim and it won't recognise it. So I got a new basic phone - still won't recognise it. I've ordere...
What phone do you have, is it 3g or have 4g also ?
I have the very same problem the smarty sim will not work in my basic Emporia Talk Glam flip phone In the paperwork it implies it will work with 4G network but it dosn't . I tried it in my nieces phone and it workrd ok . so it must be a compatibilty issue. Any help please
SheilaR_3439719 It is quite possible that the phone is not compatible with Smarty VoLTE protocol.
Here is an article that may help: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
