Contact is there a telephone number I can use as trying to follow the instructions a phone number w

[Chalkychap]

Sorry, but SMARTY Mobile don't have a telephone support helpline @KenHall_119559 - it's all online.

You'll need to contact the support team using web chat from https://smarty.co.uk/contact/ - the agents work 8am - 8pm daily. 

[MSF]

It's down to a web chat with Support Team as there is no ponhe help line. That is one way that a network keeps the prices down.

If you have a problem with instructions , you could try explaining here and perhaps someone can help you.