Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 12:00. As part of this update, you’ll notice several changes to the User Interf...
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I don't want to select wrong option and lose my number but I need to select an option and confirm choice to get rid of this question on my dashboard. I've been with SMARTY since September 2023. I moved my number from previous provider with me. Now my...
CANNOT RECEIVE two-factor verification code by text from my bank. Therefore, I cannot access my online banking ever again if I stay with your network.Do you see how that is not competitive in today’s market? If you don’t, you might want to join Trump...
Need some help! Just came back from Ireland and ever since I've been back my phone keeps doing this thing where it'll go onto emergency calls only until I turn on and off airplane mode, and that seems to fix it until it does it again, happens a coupl...
Hey all,Went to Barmouth yesterday and phone signal was abysmal at best. To the point that I struggled to pay for parking, only option is to pay through phone with app called paybyphone.Eventually managed to get a little bit of signal whilst walking ...
I just purchased a monthly sim. In the process I could port my current number. I entered the PAC code but it said there was an issue right now and to go ahead with the "maybe later" option and that I could port it after signing up. So now I ha...
Can anyone help ,im not sure what's going on when I leave the home my phone goes on to emergency service my data does not work cant ring or text unless I have wifi , anybody any idea or is anyone else having the same problem
Carn't make voice calls saying network busy really anoying anyone in west yorkshire having the same problem ?
Is anybody using a Motorola G55 with SMARTY and does Wi-Fi calling work ? I am considering buying one of these devices but its a feature I need Thanks
Hi, I've been with Smarty a while now but have to say general mobile reception has been very poor. Supposed to be excellent in my area but I'm lucky to see 1 bar. Others seem to be able to see Three network but I cannot.Any ideas?
I'm in Grimsby and the 3 network has a problem. I can't access any more info as to when it will be resolved. Help I cannot make calls from my home for 7 days and will leave Smarty v.soon
Im beyond frustrated with Smarty. needed an extra sim , not arrived so should be easy to order a new one, yes.....NO. Click my sim has not arrived (my extra sim) \ click request a replacement sim\ click got it, request a new sim\ ..........THEN are y...
HiI am getting VERY frustrated with not being able to talk or online chat to someone!!In short, I am wanting to port over (initially one number to test the water, so to speak) from Vodafone to Smarty.I did, along time ago open a smarty account for a ...
I have been with Smarty for a couple of years. Today for the first time I have started getting messages pop up on my iPhone telling me "Your mobile plan doesn't support iCloud Private Relay: To access the internet with this provider, you need to turn...
I would like to use my current plan in the EU for a few weeks.the website guides show you how to allow phones to adjust but my sim is not in a phone, it is in a mobile router from which my devices feed.can this work for me?
Hi,I live overseas and I have switched to Smarty and taken my old number with me. I have sent it to a friend you is returning to me next week and he will bring the sim here. Issue is I have to activate the sim to use it overseas but he has not got my...
Hi gang, my wifi calling stopped working in our home. Since approx 5th of June 2025. (I been using wifi calling past 5 months from home with Smarty no issues) I have chatted with Smarty team, the experience was ok actually worked for me. They replied...
This hasnoot been reported. There is no record on any of checking software. Our tv and phones are on smarty but there is no Internet working on neither. My email is j.pattemore@btinternet.com can someone report this pls and get it resolv3d. I work f...
Every month I receive a text AND email that my contract was renewed. Every time the ping of these texts disturbs me in meetings etc. How can I switch these very annoying texts off, telling me about renewal by email is perfectly sufficient. Un wanted...
Over the past 2 weeks my Smarty service has been terrible. Outside of connected wifi my service has been sketchy at best. What is the point of a mobile service that isn't mobile? I'm having to log on to public wifi, which i hate doing, and between th...
