Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have a current smarty plan which is 33Gb for £7 which I originally got from Uswitch. I want to change my plan to 20GB for £6. If I want this plan through uswitch I need to make a new account and give a PAC code however the pac code doesn’t work (as...
When I check the Smarty 5G coverage it shows my home is in the light red area, meaning "outdoors only". But in reality what's the probability of me getting the 5G signal inside my home? I only need 5G inside the bedrooms and the living room. I want t...
Hi AllOK this is the last effort before I ditch this useless service provider. Everytime I want to watch a film or search for something that remotely crosses the adult content restriction boundary I get a big fat Youre not old enough message.ive lost...
Apple are saying that the iPhone 16E (recently released this week) no longer supports physical SIMs. Will this mean SMARTY will now support eSIMs?
Hi can we use Zedge ringtones to personalise callers Regards Gwynfryn
We bought a 15GB plan 4 days ago to evaluate the suitability and coverge at our home. On the first day ( a Sunday evening) it registered 2.24GB. Monday 266MB on my mobile. Tuesday 1.81 GB solely on my wife's ( she was out at work during the day). Wed...
I'm pretty sure it's not community who can help me, i need to spk to customer care services... but can I find them??? Aggggh Am going crazy Anyone got advise how do I get back to customer services???
Does anyone know if Smarty is likely to join the Airtime Rewards programme (https://www.airtimerewards.co.uk/)?
Hi. I keep getting your payment hasn't renewed due to payment failure every month but when I go on dashboard theres no issue... saying next payment will be in may. Also bank has taken payment
Outgoing calls cut out/drop words so recipient can't hear me. I've changed Sim, handset & moved house & still its happening. Hubby has no problem on his handset
I think that people don't know I have a voicemail because there are too many rings before they reach it. How can I reduce the amount say from 20 seconds to 8 seconds?
Morning I use my internet on my phone for my firestick and was paying last services provider £35 a month for unlimited data calls and text. I moved over to smarty last month to save money However since I have swapped I now get a lot of buf...
Hi,when i joined i was informed that after six months I would receive a £50 gift card.Has anyone received theirs? If so, was it sent out automatically or did you have to contact Smarty for it? How did you contact Smarty?
why are your services so pathetic? you close the chat after 2 minutes of me not replying but take 10-15 minutes to reply yourself. all of your workers have terrible english and cannot type proper grammar and have the sorts attitude. this is the worst...
This is the worst to none customer services support I have ever encountered, I have just spent almost 2 hours with the agent creating a piecemeal situation without resolving my issue of slow speed. Its my worse decision made to move to this network. ...
Hi, I bought a Smarty 40 GB Sim (now ugrgaded to 80 GB) to use in an unlocked Smart 4G Hub. Although I can connect to my laptop usiing Wifi with my Smarty SIM in the router Wifi I am confused as to what SIM I need to put in my existing phone which wa...
AggghYou told me I had until 2.30pm to get credit into my bank to renew my plan. So I managed to borrow enough money to put the money into the the bank at 2.30 on the dot so no one else would be able to take the money before you could. Then suddenl...
Tried to set up call forwarding using instructions from Smarty but getting message connection problems or invalid MMI code. Anyone any ideas?Thanks
When I switched on Data roaming in Italy, I was able to send and receive emails and use the internet without any problems whilst out and about without wi-fi support. But I was unable to make any phone calls at all, wherever I was in Italy. Whenever I...
I have payments due out from my bank so I need to make sure that this payment for renewing my top up balance gets to you and doesn't get eaten up by someone else before it gets to you.. aggghHow do I do this please?
