Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I'm usig Sony Xperia XZ2 Compact (last 5 inch android from Sony) and i think i solved (or it solved itself) the 4g-Volte problem on it. Sony XZ2 phone is on Volte support blacklist at Smarty, so 4g calling should not work, but i didnt want to give up...
Could someone please give me Smarty customer service phone number where I can speak to someone .
Hi there. I'm looking for a bit of assistance with the best way to proceed with managing a group.First, some background info:I manage a SMARTY group containing two SIMs, both used in my daughter's phones. My details are used for the contracts and as ...
Hi, can anyone help me?Whenever I go abroad I can't make voice calls with smarty. I can use my data, send text and receive calls. I've changes all the setting as recommended on the help pages. I can't see what the problem is, anyone have any ideas? ...
Dear smarty, first of all i would like to express my severe frustration & anger about getting to this point of contacting your company.I have had to click on & re click articles trying to make contact which is a lot harder than tr...
How do I change my smarty number from one number to another with another smarty sim
i recently had free entry into a competition that had a number that started with 03, but now it cuts off the call after about 7 seconds, any idea why
Hi, I manage a few family plans including one for my dad. A few times now I've had text messages from the "sms service" (0333 something or other) either telling me he's been left a voicemail, or to read out a text message that's been sent to his phon...
Do I need to do the change to the APN once so I can cll from Europe, or do I have to flit back and forth to the three.co.uk APN on my return from abroad every time? Cheers
Why won’t it work outside in my garden
I’ve just joined smarty and took out the unlimited broadband plan at £20. It is now saying 2 weeks in that I’ve used my data 39gb. How can this be if it’s meant to be an unlimited plan?
I am abroad in the EU. I followed the steps to change the settings in APN and MMS to mob.asn.net as indicated in your website. But still I have no network connection in Spain. I turned the phone on and off but still not working. What can I do?
Why is the internet so slow I have a full signal 4Gwhen at work nothing will load .. and also now having this problem at home. Lucky if i will even get to use much of my allowance no wonder its cheap .. get what u pay for
Been waiting over 4 hours to receive a PUK code!
Hello. I need some help. I recently switched to Smarty network as I got a new phone and had my old mobile number transferred over here. It says the transfer was successful and phone calls are now going to my new phone with my old number. However, whe...
New to Smarty and soon to leave if I can’t get this problem fixed.Call forwarding-does not work. Started with codes, getting error codes. Tried resetting phone as instructed by customer service. Tried various handsets. 72 hour communication thread di...
Recently set up a new account for my wife and included her details to port over her existing number. Initially new sim was fine using the Smarty issued number. Was then advised on the 18th that port would take place on the 20th. On the 19th notice on...
I have a current smarty plan which is 33Gb for £7 which I originally got from Uswitch. I want to change my plan to 20GB for £6. If I want this plan through uswitch I need to make a new account and give a PAC code however the pac code doesn’t work (as...
When I check the Smarty 5G coverage it shows my home is in the light red area, meaning "outdoors only". But in reality what's the probability of me getting the 5G signal inside my home? I only need 5G inside the bedrooms and the living room. I want t...
Hi AllOK this is the last effort before I ditch this useless service provider. Everytime I want to watch a film or search for something that remotely crosses the adult content restriction boundary I get a big fat Youre not old enough message.ive lost...
