Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I just activated a new sim card use on a Nokia 105 phone. Still unable to make or receive calls after almost 3 hours after activation. Any advice? Thank you.
I use this for our internet when we are in our motorhome in the UK and it works very well. We will be going to France this Summer . Will I have to make any changes and how? thanks.
Hi i need to replace my simcard but i have also lost my login password. i can log into my dashboard through my email but when i try and change my password it sends a confirm code to the lost simcard Where in dashboard do i request a replacement simca...
I recently returned to Giffgaff after being on an EE contract for a few years. I would have chosen Smarty if it supported eSIM, but there appears to be no effort whatsoever to adopt the new technology. I keep checking back because I do think Smarty r...
Was using 3 mobile Broadband. Swapped to SMARTY data only sim. Activated SIM OK installed SIM in car, got welcome message then get no internet message. Tried checking connect to internet on and off and re-entering password to 4 zeros. Volvo S60
Smarty website & chat not very helpful - instructions on what to do with a phone but nothing on Routers no one to talk to at smarty of course - anyone had any experience of doing this as believe settings need to be changed ?
The network coverage maps for around our postcode (Cookley, DY10) show that we should be getting excellent coverage inside and out. Afraid not - not sure how long this has been going on for (some time), but 1 bar and frequent drop-offs indoors doesn'...
My iPhone keeps flickering between 4G and 5G. Does anybody know how to solve this?
I’m using my iPhone in Finland and the 4G and 5G symbols at the top of the screen keep flickering. Does anyone know how to solve this?
Just deleted a 2nd text from supposed Three telling me to log in via their link else I’ll be cut off. Since I’m with Smarty I do not believe these texts, so have been deleting them. Anybody else had similar?
I have switched from Vodafone to smarty - I tried to call overseas and can’t. How do I set up to allow an overseas call?
I am new to smarty - why do I receive an e mail every time I log in telling me some has logged into my account? Is there a way to stop this?
No phone network data for 6 days now in Liverpool L30,,, again... Standard statement, "we're fixing an issue in this area".... I used to get great service/data speeds with Smarty (aka Three), but this longggg outage of data (not the 1st time), is a r...
my voicemails used to work fine yk "welcome to ur voicemail u have one new message from 07...." then then message plays and now when i try to use it I ring it and it's just complete utter silence. nothing. idk if the voicemails I'm recieving are sile...
Hi, I have recently joined along with my wife and 17 year old daughter. We each have our own individual account. I was about to add my 14 year old and then eventually create a group plan. However, I've now read that under 16's cannot have their own a...
our download speed has gone from rangex209/500 to yesterday 7 and today up to 28mbps anyone had same problem , cant stream tv, have rebooted everything phone/router to no avail
Hi I have had some texts and emails telling me my card is about to expire. I have changed my card but I am still getting the texts.
Since joining Smarty my WiFi setting turns itself off after going out of range of my WiFi in my house. I have created a new APN setting, as per the help, but it doesn't make any difference.Has anyone else had this issue? I have a Samsung Galaxy S21 F...
Hello CommunityI have been using SMARTY for Internet for some years with no problems of any sort ever.... in London location... I just got new laptop and tried to connect on it with my normal huawey router and SMARTY SIM.... I went through routine...
Just reactivated my SIM and after getting a confirmation email that the payment had gone through and that my plan had been reactivated, the SIM worked brifly until I put it into a new phone and now they're telling me they've paused my service. How ni...
