BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Both sims are currently with smartyUnder settings/about phone/slot 1 shows the phone numberslot 2 says unknown.
Just wondering if anyone has had this issue. Recently moved to Smarty from EE now that Wi-Fi calling is available and which is the only option for me on any network at my address. I never use voicemail and found that the default position was that my ...
Hi,I'm considering ordering a data only SIM, as a group owner for use in a phone, but the restrictions on a data only SIM seem a little unclear, if anybody could clear these up, it'd be great:1. The phone wouldn't be able to make calls or text (SMS/M...
I have a samsung s21 plus it's 4 and 5g capable the voLTE is turned on and I still haven't been able to make or receive a call for over 2 days. And just trying to find an answer is driving me mad. If I get sent round in any more circles I'm off to ch...
Been fine with Smarty for months then at some point in the last week I've been unable to make or receive calls. Had this before with a porting issue last year which Smarty kindly fixed.Tried sim in another phone and no change.Samsung s10.
Hi,since the network was down yesterday I still can’t make or receive calls on my iPhone.I s anyone else still experiencing this issue in the Manchester area. Smarty- please sort ASAP! Thanks
I have not been able to make or receive calls since yesterday morning. When I’m not in range of WiFi it says I’ve got 5g but the data doesn’t seem to work. Has anyone else had problems?
Why can I not make calls, or use the internet???? This is the second day!
When will my old number come through
Hi, be interested in relevant comments! We have two iPhone SE's running on 3's network via Smarty. We also have Home Broadband running on the 3 mobile network. For some time, prob a good few months, we have random problems with making and receivi...
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So basically I'm new to smarty and I know that there is an outage with 3 atm. But what's going on that its saying they have refunded my order but its still awaiting my number like the sim card is still on its way I'm not sure what to do.
my mobile data network problem my network not work
I have no access to my sim since last night. I understand 3G is being phased out but my phone is compatible with 4G so I don't understand why my Sim is not allowing me to use data or make calls. I have gone to Sim settings but whole section is greyed...
My data usage history shows zero in-plan data usage from last August onwards but my out of plan data has gone down by approx 12GB in 5 months, which equates to my normal data usage. Has anyone seen this before?Support don’t seem to get it even with m...
I seem to have a ‘travel’ sim and a ‘primary’ account and have no idea how or why! help?!
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
Is there any way I can sort my Smarty SIM on my UK mobile so that I can send Texts back to a US mobile number? I am receiving messages but can't reply
I have purchased an international add on but still not connecting to network here in Australia??? Any solutions ??
Think I may go back to sim only contract as I'm trying to reply to the NHS texts and Smarty cannot even do that as a basic feature of any other service. Shocking something so basic not available and been with them now for near 3 years. Hey ho, I got ...
