BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
My number hasn't transferred yet, help!
I had switch my old number from Lebara to Smarty. IT SHOULD start from today (25/10/2024).However it seems not functioning.
I have noticed that Smarty seems to take an age to log onto a local overseas network service provider, when arriving abroad. As usual as soon as we land I switch my iPhone 15 pro on by turning off flight mode. It then seems to take an age before th...
Hi,A very simple question, but I'd like to resolve it before we go to USA.I have dialled USA from UK and obviously used the "001" preface. On arrival in USA I need to phone the hotel who will send a shuttle for us. I will be using my UK Smarty SIM.My...
How can I opt out of "your account will auto renew" text messages from Smarty. I don't want every organisation I deal with sending me expected messages over and over again.l
Hi everyone, I am at my wits end - my partner and I recently switched to SMARTY and chose to keep our old numbers. We have had notification that the port was successful and our old numbers have transferred however within ‘Phone’ in iPhone settings...
Please i just joined this smarty. Waited for my sim and its arrived and I've activated it. Now the wifi is on and I can see it but how do I know the password? I want to change the wifi name as well and change the password. Where can I do all that?
I recently returned to Giffgaff after being on an EE contract for a few years. I would have chosen Smarty if it supported eSIM, but there appears to be no effort whatsoever to adopt the new technology. I keep checking back because I do think Smarty r...
Unless this is fixed I shall be moving networks as its impossible to run a business when after about 60 days the greeting gets deleted. My voicemail asks people to leave specific information so it starts become obvious when yet again it's been delete...
Can you please tell me why I cannot phone 0800 Numbers
Why has my number not ported over
Hi all, I've got a voicemail that I've got saved but I'd like to download it and save it on my PC. Is there a way to do this?
Hi,I’ve been asked by my new GP for a copy of my last bill from my telephone service provider. I can’t see any reference to this in the Smarty app or in the FAQs. Have I missed something?
I have paid for an add on but think I did the wrong one I want to text my friend in America. I paid £5.00 but texts still not going through
OK, not sure if this is possible, I have a good data sim in my phone, I wanted to put this in my camper router, works fine, but obviously I miss phone calls and texts, is there a way to forward those to let's say a basic sim plan number, can't just u...
The call cuts after 2 hours with everyone only on normal call. Any solutions?
I have had a long going issue with the terrible service offered in the E14 Canary Wharf area of London. Everytime I contact CS they blabber on about network congestion.This has been going on for around a year. Why is the service so bad? How are peopl...
Hello,Ringing mobile to mobile is fine, no issues.However, when I ring official business etc. such as The doctors, companies such as Virgin Media, I am guessing anyone that uses a business line other than a mobile, the conversation cuts out/delayed a...
