Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 08:00. As part of this update, you’ll notice several changes to the User Interf...
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
The Social trarriff is way too expensive for those that are on Universal Credit as mict have to pay a large portion out on rent top ups and utilities £12 per month I consider a too higher chunk to pay out and is more expensive than most other plans ...
I have been sent a SIM card to give to a friend. I have given it to my husband and he set up an account for the sim. When he chose the plan the app wants to send out another sim card which is a waste and he doesn’t want. Can I stop the other SIM card...
Has anyone else noticed the poor service since three and Vodafone merged. Texts are taking a day to be delivered, didn’t think too much of it when it first happened but then I heard in the news that they had merged. Always had this problem with Vo...
I think the social trarriff is very expensive for those that are on UC , especially when they have to pay for rent top up and utilities sky high and food and an all time high .£12 id a lot compared to other bundles on Smarty and other networks ,£12...
I have moved to a different provider. My own account is closed. I can still access my son's account who was under my own account. However, Smarty is saying my request for a PAC for him is failing authentication. I'm getting no information back from S...
Hi , I have problem to access to adults contents. I paid 1 pound to unblock the service but nothing happened… what can I do?
Anyone got wi-fi calling working on an Oppo Reno 11 F?
My data usage has very wide ranges even on a day to day basis so one day 1.5 my the next 105mb for example. How can I get some granularity of the device usage and what makes up the usage. As far as I am concerned days are not that variable.
Hi,I have been with smarty for over a month with a family group of 4 all our old numbers have been transferred across from previous providers.The system is asking all of us to confirm whether to bring our number and it will implement the change by 1...
I don't want to select wrong option and lose my number but I need to select an option and confirm choice to get rid of this question on my dashboard. I've been with SMARTY since September 2023. I moved my number from previous provider with me. Now my...
CANNOT RECEIVE two-factor verification code by text from my bank. Therefore, I cannot access my online banking ever again if I stay with your network.Do you see how that is not competitive in today’s market? If you don’t, you might want to join Trump...
Need some help! Just came back from Ireland and ever since I've been back my phone keeps doing this thing where it'll go onto emergency calls only until I turn on and off airplane mode, and that seems to fix it until it does it again, happens a coupl...
Hey all,Went to Barmouth yesterday and phone signal was abysmal at best. To the point that I struggled to pay for parking, only option is to pay through phone with app called paybyphone.Eventually managed to get a little bit of signal whilst walking ...
I just purchased a monthly sim. In the process I could port my current number. I entered the PAC code but it said there was an issue right now and to go ahead with the "maybe later" option and that I could port it after signing up. So now I ha...
Can anyone help ,im not sure what's going on when I leave the home my phone goes on to emergency service my data does not work cant ring or text unless I have wifi , anybody any idea or is anyone else having the same problem
Carn't make voice calls saying network busy really anoying anyone in west yorkshire having the same problem ?
Is anybody using a Motorola G55 with SMARTY and does Wi-Fi calling work ? I am considering buying one of these devices but its a feature I need Thanks
Hi, I've been with Smarty a while now but have to say general mobile reception has been very poor. Supposed to be excellent in my area but I'm lucky to see 1 bar. Others seem to be able to see Three network but I cannot.Any ideas?
I'm in Grimsby and the 3 network has a problem. I can't access any more info as to when it will be resolved. Help I cannot make calls from my home for 7 days and will leave Smarty v.soon
