Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi my phone is 5g ready.Is my 7gb a month sim plan at £10 giving me 5g? I can't see anywhere on my dashboard if I am on only 4g or 5g.I've been told by other providers that pay as you go doesn't support 5g.Thanks in advance.
Hello all, I have an unlimited data only sim in a mifi unit. I’m about to travel to Ireland. I’ve found information on site that specific to Ireland amongst EU countries the 12 gb roaming limit does not apply and full monthly data is available to us...
[UPDATE] Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full stability. We kindly ask that you only contact us if your ...
I need a PUK code for 07367209162.
My sim is blocked how do I get a PUK code
Hi, excuse my ignorance, I am not getting a good reception for my data through Smarty.In settings do I turn off WiFi?, do I use data roaming as well as enabling data through my network?I'm in Norfolk, does anyone have problems with 4g.Thanks for any...
I have just received some text messages telling me that:" It's max of GBP2.50/min to call, ........................For full deatils visit free at smarty.co.uk/roaming"and "Oops, it looks like this service asn't covered in your plan......................
I have a plan with auto-renew on, I am trying to change what bank account payment is taken from. When I change it and click update settings I receive the email confirmation, but when I check in the settings my card being listed as selected is still m...
Still haven't received my PUK despite giving my details. Anthony Ward 07367209162.
A caller phoned me claiming that they had received a missed call from my phone an hour previous; I had not used my phone that morning. The caller was adamant that they had received a call from my number and wanted to know if I was a business (I am n...
I have transferred over to you and you email me saying my number and everything has ported over to me and is up and running which it is notBut no one can call me the get a message "the mobile number you called is currently un available" I can call ou...
I have a SMARTY account with a Google Pixel.I wanted to add a second phone so started a Group.Signed up to new account with payment details, waited for new SIM to arrive.New SIM arrives and I'm instructed to Activate SIM. On website the Activate SIM ...
Only it automatically filled the wrong door number? How can I change it as I'm paying £20 per month?
Is anybody else experiencing dropped calls and calls not connecting in the Chorley, Lancashire area. Smarty are saying that the mast is too busy and engineers are trying to fix it......
I have my TCL20r5G smart phone which i use as a phone only infrequently.But I found it has stopped allowing me to make (or receive) phone calls.I gone through all the Settings but can't find any way of activating calls.Can anyone clarify what is wro...
