You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customersWe’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer a...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I’d like to bring my parents onto my network. Are their phones compatible?Doro 2404Honor X6b thanks. Sam.
hello,i am a smarty customer for two years and it was nice but i don't know what's next.i don't have internet since 3-4 days so i've decided not to renew my plan for a while until it is fixed so i won't pay £17 for nothing, and i can use my other sim...
Hi there can anyone explain to me how the smarty delivery works i've waited long enough as they says 5 working buisness day should be deliveried to your address but still waiting Royal Mail correspondence won't shows up am very frustrated myself
Hi, new to Smarty as of yesterday. I'm not getting the option in settings to turn on wifi calling, phone is compatible, Samsung Galaxy S23 Ultra so not sure why, I'm an elderly vulnerable lady, mobile signal isn't all that good so really need to be a...
what is the cheapest way to use data in Japan, obvs I need to access google maps and translate, any ideas ?
How do I change the SIM card delivery address?
I really need to get this resolved now I have asked for help trying to resolve this matter of not being able to ring out or send a text for 2 months now?! I can use my data and receive calls and texts I just cannot do the simple thing of what a phone...
Im unable to make or recieve calls or texts for a couple of days now! keeps saying emergency calls only. I really need this sorted. ive had nothing but issues with smarty since moving over with calls going through to my VM and no notification of v...
I wonder whether anyone has the above-mentioned issue whereby despite I have done everything possible, I could not get it connected.That includes1. Removing the sim card, clean & subsequently replace it with a new sim card2. Restarting the phone3. To...
I'm currently in North Wales (on Anglesey, postcode LL68 9LU). I've received a text message from 'Rate Advice' informing me of rates to make calls (10p/min to call UK or Isle of Man and 40p/min to call elsewhere). The message advises me to visit smar...
I have just tried entering my bank details on the website so that I am able to access websites that are deemed as "adult content". I have entered both my Google pay and my bank card on 2 seperate occasions and have been charged £1 but have been told ...
Hello... I am an elderly woman who has tried to move from Vodafone to Smarty, and my number has not transferred across.The man on the chat said it was 'stuck' and that I need to wait 5 days for the 'back end' team to sort out the glitch.I don't have ...
Compare Smarty to ID on here: https://www.uswitch.com/mobiles/compare/sim_only_deals/Smarty is honestly terrible. ID offers so much more on the same network for the same price.They offer more data per £, data rollover, more EU countries access, 30GB ...
I have had several people tell me they have called my number and they just get silence. No tone, No message.I do not receive a call. Other times it is working fine.Any ideas?
Hi, I've had no mobile data today, anyone else?
Why has my money not come out of bank yet on my dash it says I am active from yesterday
I have been using my Smarties SIM as a second SIM in my Galaxy phone I would now like to use that SIM in my Galaxy 7 ultra watch how do I go about it it just says that my SIM isn't compatible with a watch
Hi everyone,I’m a bit concerned — a SIM card from Smarty was sent to my address, but it was addressed to my housemate by name. I never ordered a SIM for them, and I never shared their name with Smarty. This feels like a breach of privacy or some kind...
