BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
my ported number works calls but not messages tried altering the number stored in phone which shows the issued number but just goes back to it and won’t stay as my number also says in messages after changed the number there can’t be used for messages...
Any help with using my Smarty sim in Istanbul would be appreciated Basically it won’t work, tried help desk, not much use which is hugely disappointing
Puk code please
I can't call out on my mobile since transferring to smarty. Can any one help?
Hi have just activated a new smarty SIM, but I am unable to register for WhatsApp with it. I have tried everything it says on the WhatsApp help page (turned phone on and off, uninstalled and reinstalled WhatsApp APP, tried personal and business Whats...
I have been using my Smarties SIM as a second SIM in my Galaxy phone I would now like to use that SIM in my Galaxy 7 ultra watch how do I go about it it just says that my SIM isn't compatible with a watch
I have a iPad air 5th generation which has sim with smarty.I purchased a iPad mini to use out and about and had a spare smarty sim card which I attempted to activate I told the AI it was a sim i already had and proceeded to fill i the on line form...
I’ve recently travelled to, and am still in Perth Australia, and consistently have ‘No Service’ or ‘SOS Only’.I’ve verified the following:Updated the mobile data network settings for mobile data and MMS to mob.asm.netTravelled to various locations to...
I recently bought a new phone and I can't pick up my mobile data? The phone is working with WiFi but when I'm out of the house it's not switching to my mobile data.
My sim is currently on pause. The sim is in a router in my motorhome. I am going to Spain for a couple of months and wish to re start the sim. I currently pay £20 for unlimited data.I appreciate that my maximum data allowance in the eu is 12GB so sho...
Hi there. My sons account seems to have closed though we didn't realise this as he's usually connected to wifi. Is there a way to reactivate his account in order to give him data or do I need to apply for a new SIM for him? If the latter can he trans...
When in France I do not have internet and unable to use my phones gps.
Hi I have had really bad signal since 3g was turned off, I have had a replacement sim. I purchased a new router and aerials, I have full signal on the router but only getting 0.20mbps speed. It is the same on my mobile and when I put the sim into my ...
Hi All, For some weird reason I'm unable to make or receive calls on my phone for the last 3 months now. I have been using my Samsung Galaxy S10+ over past 5 years and I have been on smarty network for over 3 years now.However, for some reason, I am ...
A bit of advice please.I have an iPhone 12 Pro, that has eSIM capability,with a Smarty SIM installed. I plan to travel in Africa and intend to buy data for roaming via an Airolo eSIM package.If Install the Airolo eSIM (manually or via a QR Code) ...
I have a smarty SIM on my phone. I have also just set up a second SIM for data and want to activate it.....but it has posted one to me and I don't know how to activate the one I already have. I have paid for the additional package and don't want to w...
I have recently moved to a temporary address while my house is being renovated. I bought a data only sim as I have no broadband infrastructure at the property. The signal is terrible, could this be the old iPhone 7 I have popped the sim in?
I've recently joined Smarty. Previously my wife could listen to her 3 mobile voice messages from my EE phone by dialing 07*****123 & entering her 3 mobile number & pin but now on my Smarty phone when she dials 07******123 she immediately gets my voic...
