Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi all. Getting frustrated. Is the Smarty network down in East London. I've had no service yesterday or today so far. Entered 2 postcodes (home/City of London) and status says "fixing an issue" but no further updates. Not really acceptable and the Ch...
i have a Nokia x10 with wifi calling capability however it doesnt appear to work, does anyone have this phone and know if it works with Smarty (its not on their list of compatible devices)
So for the past week I have had fluctuating service and because of this I cannot use my sim at all.My service bar is consistantly fluctuating between 2 bar and no service. Even when I have service I still cannot use my data, make or recieve calls or ...
Can't make calls for no reason can on my other chip
Going abroad so I made a new APN following instructions on smarty post.However I cannot set the APN Type to blank, as it says in post. It shows as "default,mms,supl,hipri,fota,CBS,xcap" and I cannot delete this.Will this allow me to roam when abroad ...
Trying to reset my Ring Doorbell account but not able. Why not?
since changing to smarty i am no longer able to send photos in a text message, why is this?
I can't call 0901 numbers to vote in eurovision. At this point I'm beginning to wonder if there are any **bleep** numbers I can call on this wretched network.What's the point of this top up crap if it can't be used for anything?
I bought 15G sim and have used 10G in Europe but my fair use limit is 12G. If I buy another 15G add on am I limited to using only 12G out of this again in Europe?
I'm trying to vote in eurovision which means dialling a shortcode. I've added some "out of plan" credit but still getting a looping "you've not been given access to this service" message. Can I not call shortcodes?!
I've activated a new SIM card and transferred an old phone number from BT. This is to be used in a basic (non-smart) mobile for my mom and I've received confirmation from Smarty that the phone number has been transferred but I can only make Emergenc...
My debit card expires at the end of the month so had a reminder text from Smarty to update my payment method. The new card's number is the same, just a new expiry date and CVV number.When I go into my account and select the option to add a new paymen...
Hi allI am going on holiday next month in a non-EU destination so it doesn't make sense to keep my plan running for the month during which I can't use it anyway.However I have a special offer (20GB data instead of 5GB), if I cancel auto renew, when I...
What is going on? @Smarty
Hello,When working from home last week, found that I was using too much data per day potentially and 100GB plan would not be enough for rest of this month up to 3rd June.If I buy unlimited data month pass starting on 19th May, will it last the full m...
Hi I am trying to add a second SIM card to my account. I have logged onto my existing account. I think I have picked a plan and paid my first payment. I have not been asked to add my new SIM card number yet as I purchased one from a shop. I was expec...
Any update how long the network will be down? No internet access since 12pm today.
Hi! My bank has cancelled my debit card and the new one won't get here before my next auto-payment is due.I've never used a PayPoint before, so can anyone advise me as to what info/details I need to top up at one of these?Thanks
I can access the internet through WiFi, but not via my data. There is no problem with coverage and I have updated my APN settings.Any thoughts?
Can you cancel a sim and start it as much as you want
