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Calls cut off after a few seconds.

For over a week now I have been unable to receive calls during working hours but then in the evening calls are normal. The signal indicator on my One Plus phone shows no bars from approximately 09:00 to 17:00 and then 1-2 bars in the evening. All my ...

Visual Voicemail

I’ve noticed that visual voicemail is now working on my iPhone, must have been a recent update by Smarty

Lozcart by SMARTY Pioneer
  • 202 Views
  • 1 replies
  • 1 kudos

Mobile internet in devon

Up until maybe 1 1/2 months ago I was really happy with smarty, so much so I disconnected my landline and moved to a sim router, but after months of utter joy it’s gone to pieces. Sometimes I don’t even get the internet on my phone and the router buf...

Cannot select a voice data plan

Hi, I have used smarty for a few months with a data only plan. Now I want to change to a voice data plan but there are only data only plan shown when I choose renew plan. Can anyone tell me what happens!

When do I activate my card...

I have a couple of questions 1) I have requested my current telephone number to be ported across to smarty but smarty have issued another telephone number to me. Am I right in thinking this number is temporary while my correct number is being ported ...

Very slow speed

Hi I have been with Smarty for quite a while and every time my plan renews my data is always slow, It is making me really frustrated and I am considering to cancel my plan next month unless they can fix this issue, wouldn’t recommend using Smarty to ...

Raja by SMARTY Pioneer
  • 491 Views
  • 7 replies
  • 1 kudos

Resolved! 5G Router for home wifi

Hi I have unlimited data 5G SIM and I need help with suggestions please...I want to set up WiFi in my new home and I need  ideas on a Router, which one is suitable with Smarty?. I am basic when it comes to technology so I would appreciate any suggest...

Adding a person to a group

I added a person to a group but entered email wrong now it's stuck on pending will it expire ever if the other user never responds to request? 

Resolved! APN settings for EU

So the settings you change it says open '3' but mine says Smarty not 3 ? If I change it and restart phone it goes back to 'smarty' also the APN setting is already correct so will it work abroad am I good to go ?

4G network speeds ridiculously low

Recently the quality of the data speed is very poor. As a solution, I tried to force my phone to use only 3G and the speed is a lot better. On the 3G network I'm having 10-15Mbps, while on 4G most of the time it bearly reach 2Mbps. So at the moment -...

Resolved! Transfer from giffgaff eSIM

I've ported over from GiffGaff - just had the message to say my port was successful.My iMessage and phone number don't seem to have changed yet. But I was wondering whether that's related to the eSIM that I have from GG?Do I delete it? It says if I d...

Unable to make calls in Spain

HiBoth myself and partner on Smarty have not been able to make calls to UK landlines, or mobiles We can receive and make local calls in SpainI can receive and make texts from and to UK mobiles and I have access to data. When I try to make a call to U...

1Mbps data speed

My current data speed is 1Mbps. Is anyone facing the same issue in London? I am basically paying for nothing. I have checked the data speed in my house using other networks and I get 80 Mbps minimum. Is there any solution to this or should I move to ...

Nicholas by SMARTY Maverick
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  • 1 replies
  • 0 kudos