BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I wanted to disable 2G calling, because it's insecure and I don't want my device to roam onto 2G while I'm abroad.However the "Allow 2G" option (Android, Pixel 6) is switched on and disabled from being changed, per carrier settings. I was wondering w...
I was a smarty customer & want to come back to the fold. Seen a deal on uswitch for 33gb got £7 per month. When I try to get the deal I have to log into my account but the deal is then not available on the app? Can I get this deal or is it for brand ...
Hello,I am not getting any Internet Service today on my phone with the AL1 Area of St Albans. Anyone else suffering as well? I have checked for network issues on both Smarty and 3 and nothing reported.Regards,Nitin
Hello All,I do not have any Internet Service on my phone. Checking the Smarty Website and 3 Website show no network issues.Anyone else having problems?Regards,Nitin
Hi,In the absence of anyone answering my messages in web chat, hopefully someone here can help.It appears that when I transferred my wife's number from O2 to Smarty, I've somehow ported her number to my existing Smarty sim, and in doing so have lost ...
i replaced the sim EE network to smarty data and text messages working properly but incoming and outgoing not working please help me and resolve the problem.Best regards Ghulam Muhammad
Hi lost my sim card how can i order a new one
Had a few issues today . Had to contact Apple to sort out my new computer . They tried to ring me back …. First attempt went straight through to voicemail even though I was connected to WiFi calling at home . Contacted smarty to deactivate voicemail ...
Really is time for Smarty to sort out esims. Come on!
I recently received a replacement SIM from SMARTY as my old one stopped working. This arrived but it has not transferred my existing number. I now have a working SIM with a brand new number. I desperately need my old number re-instating. Does anybody...
I recently had to request a new SIM card as my old one stopped working. This arrived but has not kept my old/existing phone number. I now seem to have a working SIM with a new number. I desperately need my old number re-instating. Does anybody have a...
New to smarty.SIM doesn't work too well... Customer services wnt me a new SIM, but account paused and account doesn't allow to unpause or activate new SIM. Have had endless problems for 2 weeks now, so a bit desperate to get my SMS working, calls co...
Am I able to gift data to a friend who is on a different network? They're unable to join smarty until their contract runs out
I've recently transferred my old number and provider to Smarty. But my bank is telling me there is a Sim Swap Error which means I cannot use my banking debit card to make online orders. Visa Secure Password would normally receive the change of provid...
Hi everyone,I am quite new to Smarty and have an issue with voice calling - Calls connect with no problem but there is a significant delay in the other person hearing me. Sometimes this delay is such that I have to abandon the call. It seems to be wo...
Hello how do I deactivate voice mail please
When I text people the message is sent on the temporary number that smarty gave me prior to porting. This has only changed recently as I have been with smarty a while now and had no problems until September. My number is correct in the settings so no...
Hellp,I was pickpocketed and I don't have my phone. Can I transfer that number?
How do you talk to customer service. This bot is rubbish??
I just paid for my Unlimited Data top up 4 hours ago and my dashboard still hasn’t updated, nor have I received a reciept to confirm. It clearly shows in my payment history that they took the payment. I’ve been trying to get a hold of them for 4 hour...
