BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
i have a phone that uses 4G for data but not calls and texts, will data still work after the 3G switch off or are three going to block phones that dont support 4G calling
I have a phone that supports 5G and Volte calling (at least on my EE sim because I have it enabled) I just had an email from Smarty saying my phone isn't supported (And I don't have the volte option on the Smarty sim in the settings menu)Obviously I'...
I am a new Smarty customer and my old number completed porting yesterday. On my iPhone under settings the Smarty sim phone number is still showing and I am unable to change it to my new one. Please advise how I can change this to the correct number. ...
So the settings you change it says open '3' but mine says Smarty not 3 ? If I change it and restart phone it goes back to 'smarty' also the APN setting is already correct so will it work abroad am I good to go ?
MY wife and I have entered our phone numbers and pac codes from our previous service provider and We have still haven't been able to get pass that Please re-check if your number is correct and try again when we know we inputed the correct data. Can s...
My data works, I can receive texts but i can not make outgoing calls, been more than a day and no response from help and while there is a "active" help I am unable to raise a new one and no one is even viewing the request for update and fix that i ha...
Is it possible to change my voicemail greeting to something that doesn’t include recording myself ?
I joined SMARTY around 7 months ago and I wanted to share my own experience, so that others can hopefully can benefit from what I have learned so far… I live in Wakefield, West Yorkshire and the networks here are generally pretty good on the whole...
I’m trying to connect my Home Camera to PAYG Smarty mobile WiFi network, using Sony Xperia XA1 phone. The Camera App is asking for WiFi name and password. Doesn’t anyone know how to find these ? Many Thanks.
Plenty of posts telling me how to switch it off. Zero on how to set it up, find voicemail number etc. Smarty should send these numbers to new users.
Hi,My number has successfully been ported over to Smarty but my number in RCS messages is showing the original number before the port.I have tried turning off and back on RCS chat, restarting the phone, switching the phone off, removing the sim etc b...
How do I pay my bill directly in dashboard, my automated renewal fail. Thank you.
Hi guys,I'm currently in France and would like to use my phone to stream TV in the evenings. Can I pay for a 7 day unlimited data add on first at a cost of £10. And then pay for a 3 day pass to use all of the data (not just the 12G fair usage) at a c...
My dad referred my mum a year ago. My mum then referred me 6 months ago. We all use smarty but none of us has ever received the promised gift cards. So I’m curious if anybody out there has ever actually had one or is it just a scam to entice you in?
Hi, I'm just joined smarty hoping I will be able to live stream on tiktok but my Internet speed is dropping to 1mb/s download and less then a 1mb upload on 5g network. On my giffgaff I have quicker and better connection on 4g then smarty 5g. Anyone e...
How the hell do I get through to SMarty as problem on my billing. All I get is irrelevant articles - losing the will to live
I am reaching out as I have repeatedly contacted SMARTY's customer service regarding an ongoing issue, but it has not yet been resolved. On July 21st, I ordered a SIM card and received a confirmation that it would arrive within two business days. Ho...
I have a Sony Xperia 1 II. I like to understand why my phone is on the list when my phone fully supports Volte. Sony clearly states that the phone will work with a network once 3G is turned off. I have also turned off WiFi calling and called my mum a...
Good morning allIf I first activate a new SIM at 12 noon for example, will the plan run to 12 noon the same day of the following month? Or does it expire at midnight the day before? I've had both with previous providers and was just wondering how Sma...
Can't receive calls but I can call out, this has been since the last update my phones been dodgy. Tried network reset and turning my phone off with no luck m 23
