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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 103248 Views
  • 499 replies
  • 8 kudos

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

Featured_Post_Noticeboard@1x.png
YulianK by SMARTY Community Manager
  • 103248 Views
  • 499 replies
  • 8 kudos

Resolved! Unable to make or receive calls

Hi,I have a Fairphone 5 and have been happily using it with Smarty for quite a few months. However, I find I'm not longer able to make or receive voice calls. Texts are coming through no problem and I can WiFi call with WhatsApp.I'm desperate to cont...

Zyxel NR5103E with SMARTY?

So, I've got hold of a new SMARTY SIM, added it to a Zyxel NR5103E 5g Router I snaffled off of eBay, allegedly unlocked, and am having problems. Any help welcome.1. On power up with the SIM in, all icon lights green except the cellular signal which i...

Adding a second sim card

Hi I am trying to add a second SIM card to my account. I have logged onto my existing account. I think I have picked a plan and paid my first payment. I have not been asked to add my new SIM card number yet as I purchased one from a shop. I was expec...

Using data abroad

I'm in Lanzarote and I need to use internet. I have followed instructions to configure the phone but it is s not working. I have Motorola 

Webchat

Really disappointed and frustrated today. Webchat did not respond for 15 mins, then more than 5 mins in between query and response. Gave up in the end!!!I am trying to activate a SIM card on a data-only plan to go in my router. I want to add this SIM...

Resolved! Using WiFi in our motorhome.

We have a motorhome that we use to go away in for 3 or 4 nights every 5 or 6 weeks. We have a Wifi system fitted in the motorhome. On our last trip I bought a 3 day unlimited data add-on from Smarty. This seemed to work well. But earlier in the month...

Resolved! No internet

I am in wales in my motorhome and have no internet ( first time ever ) can you please help my number is 447862264613