You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Would be nice to talk on the phone with a human from smarty
My SMARTY service hasn't reliably been letting me make phone calls for about 6 months. I have an iphone 15 pro max.I have tried resetting the network settings and more recently have tried reinstalling IOS entirely, no help. I've ordered a new sim car...
Why does my phone work ok if connected with WiFi but if not in a WiFi spot does my phone stop working..? I can't access the internet, can't make calls, surely I should be able to access the 120GB of data I'm paying for.
Cannot find how to contact a real human being. I keep getting led to the faqs page which is absolutely useless. Please contact me ASAP.
I tired for months to make SMARTY work, but they make it impossible to resolve anything with a bot customer services team and I've cancelled all contracts we had with them for the family.Please, save yourself the many hours I wasted a just go anywher...
I purchased a £15 Smarty Out of Plan add on for a trip to Albania (which is outside of the EU). I was planning to mainly use it for data roaming for Google maps for when I was driving a rental car. I arrived in Albania on 26 August at Tirana airport ...
Had to add new card in my wallet and it's now not showing in the Smarty app payment choice so I've lost my rolling monthly service.Any advice. Uninstalled and reloaded Smarty app. Checked bank app that I'm setup to use GPay...
Hi,I have a Smarty SIM that worked fine in my iPhone until the 3G switch off here in Australia.I purchased and Australian iPhone and inserted my SMARTY sim and made the necessary network changes yet still I still only have SOS connectivity.I split my...
Can I buy an unlimited data bundle for 1 month EU Roaming?
Probably a daft question as I’ve read the tariff details , having realised Switzerland isn’t on the covered plan as outside EU etc .. I’ll be skiing in Ischgl,Austria next year .. and will cross in and out of Switzerland on various pistes through the...
Hi I reckon we should be able to top-up via debit card when we want not just on our auto renewal it would be better
The queued date keeps being delayed. I want to use my old number. I have done everything I should have done
I cannot appear to find the settings as set out in the instructions from Smarty for my iphone 16 to roam in the EU
Any experience of using Smarty in Australia please?
I have arrived in Romania, member of the EU, mobile data roaming should work and last year August it did work. We have 3 Smarty accounts in our family, none of them work. I am very disappointed. When Smarty claims it works in the EU, and it does not,...
