Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi my iPhone 6 with 2 gig smarty sim won’t ring out but can receive calls, any suggestions would be appreciated
By mistake I have done a data add on . I wanted a international calling add on. How do you convert the data add on to international calling add on ?
Hi there,How could I order three new sim card for my family members who coming to visit me soon?Thank you
Hi I just activated the SIM I bought in the Coop and my account just says "awaiting number" and from the email I got it appears as though they're posting me a different SIM?I paid for this SIM card in store so I didn't have to wait.Really bad first e...
I’ve put a new smarty sim into a netgear nighthawk M1 which I want to use abroad in the eu. I’ve put in the APN settings but the device is showing that roaming is off. Any ideas how to deal with this? Thanks
I’ve been having ongoing problems with my mobile data this month and I’m really starting to get fed up.I’ve spent a lot of money recently on plans and top-ups, but the service is all over the place. Most of the time, it’s incredibly slow — web pages ...
I understand smarty was down today, i check in the morning when i had no phone speradic data service, site said no issues in your area .. lie, then about an hour later said phone only issue .. no data issue .. lie. Tried contacting customer care who ...
Why isn't Smarty working?
Why am I being billed twice every month? Had an initial tarrif of £10, then upgraded to £12 tarrif, but why am I still being billed for my old tarrif?
Hi. Roaming in Romania on only network allowed DigiMobil is not working. iPhone with Roaming settings activated number +44 7458 641674. Welcome to Romania message was received. Please check. Thank you.
I am leaving smarty and so sent an SMS with the word PAC to 75075 as per usual. SMARTY replied saying that in order to transfer my details I needed to send the word STAC and my DOB. Not knowing what STAC was I did as instructed. I now am unable to ge...
hay I am trying to figure out how to do an add on I want to call australia an im having difficulty am not sure wat I am doing can someone plz help me .... !!
I've signed up with Smarty and pretty appalled at the quality of coverage. All throughout London my signal constantly drops out completed, showing zero connection. This is inside and outside, in congested and non-congested areas. And often if I quic...
Apologies if this is a silly question but couldn’t find a clear answer anywhere
I have forgotten my password and can click to get an email from Smarty which allows me to log in without one, but I can't seem to find, get a link which simply allows me to reset it! Am I missing something?
My Smarty mobile keeps moving to the 3 network. because i live close to the border with ireland its picking up there three network. i have always been able to receive good signal at work, another work colleague who is with smarty mobile is able to ge...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Tried everything I can think of and asked for assistance but cannot get wifi calling on my Motorola g54 5g. All updates done all permissions in place really pigging me off
