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Lost sim

AydaSeif_853021
SMARTY Pioneer
SMARTY Pioneer

Hi lost my sim card how can i order a new one

1 ACCEPTED SOLUTION
9 REPLIES 9

DonnaBe_2490884
SMARTY Pioneer
SMARTY Pioneer

I have lost my sim need a new one

@DonnaBe_2490884 Writing the same thing in three posts doesn't get you a better or quicker response.

https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen

AsgharMo_673253
SMARTY Pioneer
SMARTY Pioneer

I lost my SIM card

AsgharMo_673253
SMARTY Pioneer
SMARTY Pioneer

Hi good morning I lost my SIM card

MSF
SMARTY Guru
SMARTY Guru

@AydaSeif_853021  Did you search the help articles on Smarty web site?

I have a new sim I want to transfer my old number 

@Markwad_1035623 Can you explain why the answer given did not help? The article you need is: https://help.smarty.co.uk/en/articles/1215834-how-to-replace-your-smarty-sim 

You cannot simply use a new sim and transfer a lost smarty sim onto it. Or are you starting as a new customer and then want to bring in your number from a previous network?