BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I've Registered My SIM But It Still Hasn't Flipped Over To My New Phone Please Help As I Can't Find A Customer Support Number?
I live very rurally and can only get a Smarty (Three) 3G signal. There is no nearby 4G or 5G, despite what the coverage checker says.Does anyone know what will happen when 3G is switched off? Will I be left with no service or are 3G masts being upgra...
Hi Smarty community,Below is my daily update of the "Smarty Experience"In summary, since joining Smarty I have been unable to receive any call or receive any texts which I normally use for 2FA/MFA.For reference, this problem is due to a failure in th...
HiSalwa Osman 01/01/1994.M8 5BG Last payment its 4th of DecemberI ordered sim card and sit that number and I'm not receiving so I'm order new sim car I'm receiving new number can you help me to change it.
Can my son use his smarty in Iceland without accuring roaming charges
I've been a Smarty member for several years with no issues .This week I've signed my friend up to Smarty and I'm paying for it out of my account .When it came to activating his SIM we were having issues but I managed to do it through the Smarty App o...
I'm abit baffled, my number was ported over from Vodafone earlier today, so basically I was using my old phone with my Vodafone SIM in it, my new phone has my smarty SIM card in it which was activated the other day, anyway when I send a txt from my s...
I was with Smarty for about 18months and had no problems at all. A brilliant service at a budget busting price. I moved to Vodafone 2years ago due to a new phone and contract deal but now that contract has come to an end, I've jumped straight back t...
Hi all. I'm going to Jamaica from the UK. I would like to know from anyone how your android etc phone worked when you were abroad. I have my android phone's APN set to 'mob.asm.net.' Any information appreciated. Thanks.
I have received a stream of calls from mobile phones + messages asking me to call back + some very rude remarks. As soon as I declined a call another one came in. Have had to change my number as Smarty had no other solution. Has anyone else experienc...
Good morning.I am a little confused by the various add-ons to use my phone in the Carribbean.Basically, I want to call the within the country of Jamaica plus the UK, send text and use data for navigation purposes for a two week visit.Could someone ki...
Who else is leaving Smarty due to lack of esim? Since I joined Smarty, I've been very happy overall, but the lack of esim is a big issue now that phones are moving in that direction. I tried to sign up with Lycamobile, but they are awful. I've just f...
Hi my plan has been paused what does this mean?
I have just got a top-up voucher from shop and you have put me on the wrong plan I wanted the £12 plan with 125 g data unlimited text and unlimited message
I have been calling the same land line number and get cut off at different points in the call. When trying another phone (not using smartie) I had no problems. Could there be a problem with smartie calls?
I had no idea how groups work (I know, I know, should have done more research) and my first smarty account is now a mess and my main number is nickname SIM and not group owner. So I now have active SIM and paused SIM and it's a mess and I don't like ...
I have activated a new SIM from Smarty after using EE for 6 years. The reason for the change was the Unlimited Data price. WHAT A MISTAKE THAT WAS. Realising this after only 2 days. My EE Download speed is 75Mbs average. SMARTY' Download speed is a ...
Hi, currently on holiday, whilst the site has public internet, I need to hotspot from my phone, the coverage indicator for DG12 5PN indicated (and still indicates) good coverage for 4g.But my phone will hardly ever connect to the internet, and when i...
