BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
This is a test posting. I can't see the posts that I have made and at the moment SMARTY don't seem able to help me.
My Porting didn't go through correctly. I'm unable to receive calls and text from anyone on the EE network. I had this problem since the 2nd of January!I'm unable to receive calls from my partner who is on EE! I can receive Vodafone and O2 calls but ...
I have tried to follow the instructions for setting up my phone (huawei p30) to use abroad but they are not compatible with my phone. There is nothing under settings called 'wireless & networks' or 'connections'. I have found 'Access Point Names' und...
Anyone having problems making a WhatsApp video call. I've tried and it just tries but then says connection failed.
My usage history is not showing before Jan 2023. The history was showing for 2022. How can I access it?
Lost service after storm 2/1/24, no mobile data in data sim. Network status check no reported problems, apparently!
Ever since first activating my SIM I struggle with loading even basic text websites. Streaming music, one of my main uses, is impossible. I can often only buffer about 30s of a song before the internet bugs out or fails.Over half the time I have no i...
I need to call a customer service centre with a 00800 number but phone won't allow it. How do I enable this. Thanks
I use the unlimited data only sim in a tablet, using it as a hot spot to get access to the internet for my computer as I don't have a BT phone line.But it is selectively very slow (128kb/s to 1.5mb/s) but when i go to a speed check website it happily...
My phone will not accept or dail out
from november 2023 i have this problem This is the problem I have I entered a page SMARTY ACTIVATE TO MY NEW SIM CARD https://smarty.co.uk/activate I paid twenty pounds to get internet for a month (See Attachments ) I received a message st...
i am trying to get the unlimited data for £18 but it is not letting meit is showing as £20
Over a week now since the port of my number. I still can’t receive incoming calls.i can make outgoing calls and can text and receive textsCustomer services assure me the relevant team is looking at a solution - 7 days now and still now solution. in t...
I have an iphone and when I attempt to set up my personal hotspot, I get a notification telling me to "enable personal hotspot on this account, contact Three". I tried the Three customer service number but it would not connect me. I went into the loc...
I've purchased my 1st sim deal for my son.What's the best way to roll out more sim's for rest of my family (Myself my wife and other son) keeping us all on the same account under 1 payment?Thanks
Why am I still getting voicemails from a number I have blocked?
I had a 100gb contract, it wasn't enough so I added an unlimited 30 day addon a few days before the 30 days was up, but now the contract has expired and everything has stopped. If I renew withe minimal data will unlimited addon still apply or do I ne...
