BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi @ i keep trying to set up MiFi and keeps asking for SIM lock code? My smarty sim is activated so what am I looking for ?
I want to reply to texts beginning with 6 but can't.
I’m a smarty customer and I have a friend also on smarty. Unfortunately he didn’t have funds in his account so the payment didn’t go through to renew this month. He now has no data and can’t make calls. However, he put money in his account this morni...
How do I get to talk to someone at Smarty ? Its hopeless . I signed up to Smarty several months ago . Changed mind a few days later and sent sim card back to HQ by post never heard anything . Now trying to re engage and get a sim card on the account ...
I’m going on a cruise to the Caribbean from Miami and wondered if I will be able to use my smarty package whilst on board? Do I need to do anything to my phone? Buy an upgraded package?
Is this smarty network. ThreeUK_LTE_A6C0
Hi. How do I change to a new plan. I have one running at the moment but would like to change as there are some awesome deals about at the moment. Also can I have my wife on the same deal. Many thanks.
My number was transferred to Smarty which is showing on the account however the given number from smarty is showing on the phones of the people I call, why is this happening and what should I do?
Digital Sims are not yet available in Spain. I wish to use my IPhone 13 (which has a Smarty nano sim ) in both countries. Can I swap my Smarty Nano sim for a digital Sim so I can have a Spanish Nano sim as well?
I am a Group Plan owner with a data sim and also a member with a mobile sim. If I don’t renew the ‘owner’ sim does the Group still continue with the member sims in that Group? Anyone running the same scenario? Thanks.
The network outage that was experienced by Three and SMARTY customers last week l don't know if was the cause of my SIM going bad. All l know is that aftderwards my phone would take best part of 10 mins after switch on for it to connect to the mobile...
Hi,In your opinion, what's an acceptable waiting time for the new Sim-cards? My one came in after 2 days. Last Friday I ordered 3 more for my Family. Still nothing. How long I should wait?
I already have a smarty sim how do I register it , it keeps saying awaiting number
Still unable to get 5g in Spain. What is the problem? Told to connect app to mobile.asm.net. This gives me a 3G connection very occasionally 4g. Someone else on the help got me to do a reset this resulted in no data again. A uk o2 phone next to me is...
Did anyone else get an offer on thier dashboard for a Xmas deal of £10 for 180 GB?I did then when I got to checkout it said £15 then when I queried it they said it was a mistake.Do they not have to honour the original price? Because I'm sure they do.
I have been in hospital for over 7-months with "LONG COVID", and have just returned home after the long battle of delirium, only to find that my account has completely closed. How can re-open my account with a new sim?
I'm on a 30gig plan, which is upped to 50gb for £10 and that just about does me till it renews. Their was an offer for I think £12 for 120gb but now that's been deleted or changed to £14 for 200gb, that'd be too much for me, my question is; why did t...
