You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I've gone to a different package but I'm being charged for both simm numbers how do I cancel an old number that I thought was cancelled and I have no way of accessing its account
Just rejoined smarty this week, although it hasn’t been easy and taken a day to long to port my old number, my emails don’t come through during the day, then I get bombarded of an evening, probably a better signal during the day than at home of a ni...
I am not that teck savey but I was hoping to Bluetooth my data to my TV to watch YouTube , I don't do any gaming or streaming is there a way around this. On the sim it only offers to connect to my dashboard??
I am interested to know what other’s experience of the seamless auto renew process?I’ve been with SMARTY around 4 months, and every month, on the anniversary date, my account goes into pause at midnight. It renews, but I am unclear whether it has o...
I d like to put some credit on my phone but I can’t find a way to do this without going to a PayPoint? This seems very last century and I m disabled so not very convenient either . Thank you
Hi can you gift some of your existing data to some else?
I have a smarty sim for my phone which I’ve been using for the last few years now and am very happy with price and service. I want to get a second data only sim to use in a 4g router to be used only when we are on holiday in the uk, to give the famil...
Sent for 2nd sim for my wife. Paid PayPal on 8 july tried to activate 3 hours ago still not working
My wife has the OnePlus Nord2 5G and the WiFi calling won't work on SMARTY even though the phone has the capability.I have the OnePlus 11 5G and WiFi calling works fine.I have been through all the troubleshooting fixes but still no joy.Any ideas for ...
I have activated my new Smarty sim. I am moving my old number over to Smarty.Do I remove my new sim & put my old sim back in to use till it completes ?
Well have to say very disappointed in the Smarty unlimited data SIM. As I live on a narrow boat I have to rely on internet data from my Asda SIM card in the phone and use a hotspot I also have a kuma router when I am in rural areas as the router has ...
Hello. I'm going to change my android phone to an iPhone 13. Do I need a difference SIM? Also are there any problems with data transfer
Hello. I'm going to change my android phone to an iPhone 13. Do I need a difference SIM? Also are there any problems with data transfe
The ORIGINAL sim card ordered has just arrived by post. I made a reorder request on Sat as the delivery was over five days from posting. Please advise of what action I should take 1. Activate it? or 2. Wait for replacement sim?
New phone connection
I've been with smarty about 3 months and signal has not been great but for the last months is so bad I cant even get a signal. This happened at my home address and I complained and it was supposed to be sorted but the 29th, they knew there was a prob...
