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Forum Posts

Gps

Can I connect a GPS 07 tracker to my smarty account what SIM card do need

Discount scam

Just had a call offering me a discount on my 3 mobile account. SCAM BELLS RINGINGAfter trying to get caller to confirm they worked for 3 they wouldn't .When asked why calling me they said my number was on a 3 account. I said I didn't have a contract ...

andyk159 by SMARTY Pioneer
  • 1554 Views
  • 4 replies
  • 1 kudos

Refund

Hi here refund never arrived this peoples is scammers 100 email not sorted out money never  come back awful poor service scammers scammers scammers 

Poor customer service

After nearly 30 emails/messages with different Smarty personnel, I find myself £12 out of pocket! They wont refund me £12 for a new sim for my partner that never arrived and on trying to activate a 'replacement' the sim was listed to a different numb...

Google problem

I have activated my sim and after a couple of days have found a full screen message on two occasions appearing to be from Google. I then have to deactivate the sim and replace it. Having gone through the preceding moves, I can use the phone and the m...

Resolved! Absent ringing tone

Hi can anyone helpi am new to this phone, my new number when rung gives  a voice. Mail answer that the number was unavailable any help appreciated Linda edwards 

charged twice for 8 months

Hi, I have been charged twice during the last 8 months, the payments appear in my PayPal but not in Smarty’s dashboard and I can’t get help in the chat. Can I talk with someone willing to see proof of payment from my autorenew service? I’ve had to tu...

Ange by SMARTY Pioneer
  • 310 Views
  • 0 replies
  • 0 kudos

Resolved! Rewards

Hey folks I've been with smartys a few months not can't fault it at all  Is there a reward system ?Whatever data you don't use can you get miney back  if that makes sence  Many thanks 

Raymondc by SMARTY Maverick
  • 1659 Views
  • 5 replies
  • 0 kudos

Sims

I broke my new sim which has £20 unlimited on it can I transfer credit onto new sim?

Resolved! Activation

I received an email confirming activation of sim and number swap but I'm not able to make or receive calls, send or receive messages and have no Internet access.I am only able to hot spot or connect on WiFi.

Adding a new Sim

I have a monthly plan for my oldest son which I pay for from my bank account and use my own email account, it renewed yesterday. I would like to add another plan for my other son who is getting a phone on his birthday on 29th Oct.  What is the best w...

S23 Ultra Poor Call Quility

Every other call I get the caller complains of it cutting out and not being able to hear me even though its fine at my end and signal strengh is ok (different locations), I've been told the network can fix this with a reset at their end so could some...

5G is a JOKE

5G is working on my phone but when I use my phone as a hotspot the 5G start freezing and loses connection WHY IS THIS HAPPENING this has to be something to do with smarty BLOCKING US from being able to do this, this isn't just on my phone but my mums...

Fast connections

I have just joined Smarty 26/10/23 activation took about 30 seconds, and once placed in my device I was up and running in about 2 minutes, all I can say is great things come in small/smarty packages