Forum Discussion
Sim change
I have activated my new Smarty sim. I am moving my old number over to Smarty.
Do I remove my new sim & put my old sim back in to use till it completes ?
1 Reply
Jacquel_2827616 No. The number will be moved across to the new Smarty sim and you should receive email confirmation as well as being able to see the new ported in number against your account in your dashboard.
You can use your new activated Smarty sim straight away before the number ports across. The only problem may be that your contacts will see a strange number calling them (the random number allocated to the new sim)
The old sim from your previous network should be deactivated when the number ports to Smarty.
