BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi can I setup a direct debit From my account?
Hi i have set up account paid £10 and i have a sim from a shop but i have tried to set that sim up but smarty says i have to wait for sim to come in post
Hi my partner is having trouble removing an old unused account from her group. We have contacted web chat and they say they can't do it even tho they have managed to do it to my account. It's an account that has been cancelled a year ago. She gets th...
Hi can I use my smarty sim in my mobile router thanks
I have received the below messageYou have 1 new Voicemail(s).Call +447782333123 to listen.When ring the number, says my pin is not set up and I need to ring back from SMARTY number, but I'm actually ringing from SMARTY sim? Any advice please
I’ve got a sim deal with yourselfs for my son. But I’m getting my daughter a phone for her 14th birthday next week how do I add another sim to my account
I am getting a error code of E53306 anyone else come across this
Hi how can I tell if the sim has been activated ?it’s for a mobile wifi I can’t get an internet connection but can see the device on my networks ? Thankyou Donna
My son has just got his first phone, I already had a new smarty SIM to use. I want to add this SIM to my group, which I created yesterday. I tried to add that number, but there was no option (only to order a new SIM)? How do we get around this as he'...
Hi. I can’t make calls though my phone contract is active
I cannot believe it I paid my bill in full 3 days ago and yet this morning Christmas day I am unable to use my phone , my service has been cut off , this will cost Smarty a customer. Will now find a more reliable provider .
Hi have just put my sim into WiFi router huawei but it’s not working can anyone help please
i have just finished a 7 day ban from the forum, while i was banned i was unable to read anything, a ban should only stop me posting and commenting. when i tried to view anything this got in the way
Good afternoon, I sent a friend of mine my referral link on the 25/2, he used the link to sign up to Smarty. I've since heard nothing from Smarty, so I've just contacted them asking where my £10 reward card email was and they just told me that my re...
Switched too smarty when Plusnet ended. I just can't fault the service, the app is brilliant, very pleased.
Don't use smarty I tried buying things online then it has the nerve to cut out mid transaction you useless bar stewards cost me a lot of money now. Always times out at the worst of times worst network ever going bk to Giffgaff
I don't get WhatsApp messages and texts after 9pm. I've checked all the settings on my phone but I can't sort it out. This has been going on for a long time. I've recently moved house but it's no betterAny ideas?
