The first SIMcard I ordered never arrived, the replacement SIMCard was theoretically sent last Thursday via Royal Mail 1st class, but I still haven't received it either.... and YES, Royal Mail delivered today other letters but NOT the SIMCard from Sm...
It seems that if you want to delete your account you MUST activate a service which cannot be used."How do I delete my account?If you have completed a payment and ordered a SIM, you’ll need to activate it first. Then, follow these steps to leave SMART...
I have never seen worse service provider than SMARTY. To call it "garbage" is way too much. It's unacceptable that something like can exist in UK.I paid for a service and I expect a receipt. This should mention the date of purchase and address. I ask...
I forgot to mention that I had to spend several hours explaining multiple times (with screen captures from their website and the email I received from them) what happened.
After a long discussion with the customer support I found that despite the address was correct in my account, the address in the confirmation email (the one with the subject: Your SMARTY SIM has been dispatched) was wrong. I never read that email, tr...
After a long discussion and attachments with screen captures, we found a discrepancy between what was showing on my account and what was officially registered. Problem solved now.
After a long discussion and attachments with screen captures, we found a discrepancy between what was showing on my account and what was officially registered. Problem solved now.
