Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Can’t use my mobile Wi-Fi or download and often off line
my wife Mary can’t log in to her account
How can I use my plan in the USA?
I have bought a 4G USB dongle WiFi and I need a password to connect
Looking to retrieve pass
Hello everybody. Is it possible to keep a Smarty sim active if you port the number to another sim? Thanks for you help.
I have received a new SIM card this morning and I’ve never had any trouble with any other card. I have been trying to activate the new card but to no good. I would like to cancel the smarty card and a cancellation of the monthly payment. Thank you, S...
I was trying to renew my plan but did not accept it
iPhone saying no sim. Have switched off and reinserted sim but still says no sim.
I only use in motorhome so do I turn off when weeks it’s not in use?
Hello, I want to use my Smarty SIM card for international phone call to & from Thailand. I have searched and it says I can buy it on dashboard, while will show out of plan add-on. However, it is locked and I can’t proceed with it. Could you please so...
Transfer old phone number, how long do you wait, I've been with smarty 3 days
I’m unfortunately unhappy with smarty mobile signal strength it’s not the best
I've bought £15 out of service add on today and gone to update my business expenses but the £15 is not showing on my bill (yet). How long does it take for billing to update with the purchased service?
Hi,I recently transferred to Smarty and so far I've been very disappointed - very poor coverage (never had so many issues with no network or dropped calls which is not good for my business for which most of my calls are to do with), poor internet con...
Bought a router and chip and topped up for unlimited data only as bringing laptop away to Spain for interview I have onlineComputer keeps asking for password and not accepting anything I have with no Internet secured appearingHelp please
Going to turkey in September what will i need to do other than turning off my data and only using WiFi..???
Hello, new to the Smarty crew. Couple of quick questions:1. I bought a £10/30GB data Sim. Once activated, can I use it until the month is up then downgrade to a cheaper data plan? (And can I cancel auto-renewal if it tries to keep the £10/30GB plan r...
